Customer service is the core essence of any business. You may have a great product to offer but your relations with the customer and its sustainability will ensure how your business progress. In this class we take you through a basic psychological understanding of different types of Customers and their behavior to include in a thoughtful process before approaching any customers.
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14 online customer service teachers
This is class is for those aspiring to start their own business, or are already in business and would like to improve systems and management of the business. You will learn about business planning, how to fund the business, marketing and customer service
Customer service · Business management · Business plan
I specialize in tutoring Technical Support When it comes to Jive Intranet troubleshooting , Windows troubleshooting and Network Troubleshooting. This class is for aspiring IT professionals who want help in growing their knowledge about Jive Intranet management or want to become IT professionals so that they can support Windows based Operating System. I will also share several techniques on how to handle Customer and how to deliver quality support to the customers while making them happy resulting in Positive NPS.
Customer service · Information technology
Sales include “operations and activities involved in promoting and selling goods or services.” Marketing includes “the process or technique of promoting, selling, and distributing a product or service.” These statements highlight two aspects of the sales and marketing relationship: The responsibilities of each group are closely linked. Marketing has a vital role in supporting sales. In practice, the marketing department tends to bear responsibility for raising awareness about a product and generating high-quality leads for a sales team. A “marketing-qualified lead” is a lead that meets certain criteria set forth by a marketing department. A “sales-qualified lead” adds to the initial stipulations set forth by marketing to help find the highest-value prospects. At times, a sales department may complain that marketing leads do not meet the standard set forth by the sales team. However, the potential for conflict also represents an opportunity for collaboration. The more effectively the two teams can share ideas, the better aligned their definitions are likely to be.
Marketing · Leadership development · Customer service
I have been working and traveling all over the world for the past 10 years. I have an extensive experience in hospitality industry, tourism and effective communication for business development. My tutoring style is very flexible and focused on students's progress. I assigned homework and task to lead to the intelectual development of the individual. I can prepare progress report every week. I can provide wonderful and effective techniques and ideas that will lead to the success for you as person,as profesional or as business entrepreneur.
Traveling · Customer service · Communication skills
Customer service basics is a platform to enhance your personal etiquette and customer service relationship. You can improve how you communicate with people, clients, and business in general. With the class learn how to speak properly in general, email preparation and response and letter response. as a business also learn to respond especially in a demanding situation, how to win back an almost lost client and ease angry or torn situations into acceptable helpful and happy experiences.
Most people think about customer service as something that happens when people reach out to a business with a problem. That’s really only half the story, though. Customer service isn’t just what happens when a customer calls or emails you. For example, it also happens when: People are shopping for a solution and they find your business. Customer service is happening, even though that person isn’t even a customer yet. People are on your knowledge base, answering their own questions. That’s customer service, too.
Self-improvement · Customer service
Here I am, native English speaker, can help with communication, public speaking skills, interpersonal skills, personality development and some management skills which I have learnt in my career of 10 years of professional working in Customer service industry. English, being the official language, needs to be spoken and understood around the world. Now, I do understand, many of us, sometimes hesitate to communicate with someone from an International location, because sometimes we are so much accustomed to speaking our own native language, that we do not put much thought towards being good at communication in English.
Management skills · Customer service · English
Need help brainstorming, writing, translating and/or adapting your professional documents, business presentations, reports and Marketing/Promotion material etc.? Strong of 11 years of experience as a professional and certified translator, I will be happy to support you for any technical/general translation needs Working combinations for translation: FR to EN EN to FR PT to FR PT to EN SP to FR SP to EN JP to FR JP to EN Creative writing, copywriting, transcription services.
This class is for persons who are interested in working at home in the customer service industry. The focus is to learn basic soft skills that are essentially in adding to your list of skills when applying for your next customer support job. You will learn at the end, even if you have never worked as a support agent a day in your life, how to handle even the most difficult situations in the most professional manner.
Communication skills · Developmental skills · Customer service
I work with university students and working professionals providing private, online classes where you will learn effective communication skills. You will learn effective skills and build your confidence to engage with others in English. If you want to improve your language skills for your studies or career opportunities - I can help! I have a modern approach to teaching, providing a fun and safe learning environment. You will learn language skills designed to improve your overall English communication skills in your studies or in the workplace, opening new opportunities. If that is to study at your first choice university or find your dream job, together we will work to meet your goals.
Customer service · Business skills · Communication skills
Would you like to improve your customer service, sales, and appointment setting skills? take my class we will develop all your skills, . For the past 6 years, I've been working in the call center industry which has helped me to grow up personally and professionally moving from different roles such as sales representative inbound and outbound calls, tech support representative, and customer care for health insurance campaigns, all this experience helped me to grow up within different companies becoming supervisor, trainer and finally manager of different campaigns.
Sales · Customer service
Business Management studies are the combination of different methods which allows you to get the understanding of basic to complex concepts. Such as customers needs, financial term and formulas, marketing techniques and models, leadership, managing people, and you will develop an understanding of customer relationship management. Every week I will assign you different case studies and assignments related to the subject.
Customer service · Marketing · Business management
You’ll learn how to allow the universe to guide you through these uncertain times. And how to gain an income at the same time.
Mental health counseling · Sales · Customer service