Trusted teacher: Everyone of us - unfortunately - gets into conflict situations now an then. Especially in those situations it would be extremely beneficial to all affected parties to understand each other, whereby this is the most unlikely occurrence then. Those conflicts pretty often tend to stir up and cause nothing than harm and suffer to all affected parties. This course intends to convey an alternative, more empathetic perspective, which is fundamentally based on scientifical evidence derived from Social, Cognitive and Behavioral Psychology. Equipped with this new knowledge the participant gets enabled to take a more sophisticated and sustainable position in conflicts. A perspective that should not only enhance the ability to reflect his/her own conflict-related behavior, but even more to understand the regarding behavior of other persons. Ultimately understanding the emotional behavior of him/herself and others can prepare to prospectively contribute in a constructive instead of destructive manner in case of conflicts.