Remote Customer Service Soft Skills Lessons for Teens & Adults

From 10.46 € /h

This class is for persons who are interested in working at home in the customer service industry. The focus is to learn basic soft skills that are essentially in adding to your list of skills when applying for your next customer support job. You will learn at the end, even if you have never worked as a support agent a day in your life, how to handle even the most difficult situations in the most professional manner.

Extra information

Bring your own laptop, and come ready with questions

Location

Online from Jamaica

Age

Teenagers (13-17 years old)

Adults (18-64 years old)

Seniors (65+ years old)

Student level

Beginner

Duration

60 minutes

The class is taught in

English

Skills

Customer service

Developmental skills

Communication skills

Availability of a typical week

(GMT -05:00)

New York

Online via webcam

Mon

Tue

Wed

Thu

Fri

Sat

Sun

00-04

04-08

08-12

12-16

16-20

20-24

English Homework Help, Tutoring and Assistance with Comprehension for Elementary Students

10.46 € /h

This class is for parents who do not have the time to assist their kids with homework because of busy work schedules. What's in it for your child? My goal is to help your child with homework needs in English, and to take it step further and pay special attention to comprehension and reading skills, all while doing so in a fun exciting setting. It is important that kids have additional support and so there are tutoring options available if so desired.

I will also be assigning homework for when students leave our sessions, those will be followed up with on our next sessions and then I will be sending progress reports to you each week on your child's overall performa

Learn How To Cook in 10 Easy Steps for Beginner Cooks

11.33 € /h

This class is no Worst Cooks in America BUT I assure you after we are finished you will be able to make a decent home cooked meal with a very elegant flair. You will learn a wide range of cooking techniques backed by international flavors. It will be fun as we learn in 10 easy steps per meal! And if you have never cooked a day in your life, this will definitely work for you! I will post videos, recipes and instructions and you will replicate those and send photos and videos back.

Fawzi

4.98

(50)

I am a French teacher. I have been teaching French, language, and communication since 2012. I speak Arabic, French, Spanish, a little English, and a little Turkish.
I explain my lessons in French, Arabic, or Spanish, depending on your choice.
During the sessions, I explain the course that suits your needs. There is also the option to create an open discussion so that you can speak fluently over time and avoid grammatical gaps.
And at the end of each session, I give "lessons" with "exercises" to do as homework to continue our support and increase your level.

Bring a notebook for this training (or any suitable means) to take notes and keep them.

Youssef

4.98

(50)

Hello!
effective communication is essential when integrating into a work group, namely even to flourish in a position within a company. then the development of skills in oral communication makes it possible to facilitate the exchange of ideas between employees, making them more fruitful. without forgetting of course the writing skills: emails, reports...
Feel free to contact me for more information.
Thank you

Cami

4.98

(50)

It is a question of putting in place rational and professional tools to defuse conflicts and enter your comfort / security zone. In particular simple and logical techniques, which make it possible to resolve and manage violent situations in a harmonious, efficient and lasting way.

The objectives are:
0. Understand and identify the issues / risks then find a balance between empathy and conviction
1. Use interpersonal communication techniques resulting from mediation to defuse tensions and gain distance
2. Dissociate the relational and the nature of the disagreement - Overcome cognitive and psychological obstacles
3. Acquire the techniques of self-defense and mastery without hurting and being injured
4. Face and then defuse difficult behaviors (blackmail attempts, threats, destabilization) or even dangerous with a mediation strategy
5. Develop conflict management and negotiation skills by alternating attentive listening, active speaking and rationality in the face of the limited rationality of the angry individual.

Statistically, the progression following these private sessions is quickly noticeable, from 2 or 3 sessions *. (* study 2020)

Postgraduate School Training & Ivy league college in the United States, our teacher has specialized and worked for over 13 years, in Europe and North America, in the field of communication and public speaking in renowned public and private international institutions, involved in forums and conferences, and focused on two areas: training and coaching, with the key words pedagogy and careful methodology.

PLACES :
- Locations: Geneva-Lausanne-Friborg-Neuchâtel-Montreux-Bâle-Sion-Sierre-Morges-Bienne. But currently, only by videoconference in accordance with national recommendations on Covid. These sessions also seem to be perfectly unanimous since they have the advantages of direct (example: quality of the interaction), without its disadvantages (ex: loss of travel time), with additional advantages (ex: of notes on the chat, which can be reread afterwards). In this context, these videoconference sessions for which you have requested me, seem to arouse a certain enthusiasm (and a certain enthusiasm). At your request, I therefore continue to offer them.

Mohamed

4.98

(50)

University English Instructor| Started teaching English 9 years ago| Specializing in Conversational English.

My teaching approach is designed to develop communication skills above all. We watch or read materials, such as videos, articles, stories, poems, caricatures, then discuss them; we act out situations from everyday life; we take positions and practice debates. However, this doesn’t mean that we just practice speaking. I also make sure the learner is not running in circles. I’m here to ensure that they do not keep repeating the same mistakes or keep using the same expressions over and over in conversation.
In order to keep making progress, I take my student on a journey that involves:
• Improving their grammar.
• Fixing their pronunciation.
• Enriching their vocabulary by learning to use new words and common idioms.
By the end of this course, you should be able to speak English fluently and confidently.

PS: Because of my academic specialty, I also help with academic writing and creative writing.

Aml

4.98

(50)

Arabic conversation to improve your speaking Arabic language, to know more vocabulary, correcting mistakes and improve listening too.
We will use an excellent curriculum in conversation.
I am a professional native teacher, not a hobbyist.
Giving the chance to speak and encouraging you is my jop in this course.
In this course you will speak better Arabic i promise.
We will speak in a lot of topics in our life and watch silent videos and learn how to express it in Arabic.

Awni

4.98

(50)

French DELF & TCF Exam Preparation | Get Certified with Confidence

Are you preparing for the DELF or TCF French exam for studies, work, or immigration?
I offer professional, results-focused preparation to help you reach your target score with confidence.

🎯 What you will get:
✔ Preparation for DELF A1–C1 and TCF (all formats)
✔ Full training in the 4 official skills:

Listening

Reading

Writing

Speaking
✔ Mock exams with detailed feedback based on official criteria
✔ Exam strategies, time management & common pitfalls
✔ Vocabulary and grammar targeted to your exam level

👨‍🏫 About me:

Experienced French language instructor

Specialized in DELF & TCF exam preparation

Proven methods adapted to your level and goals

Clear explanations and confidence-building speaking practice

💻 Lesson format:
📍 Online
⏱ Flexible schedule
🌍 International students welcome

📩 Book your first lesson on Apprentus today and take the next step toward French certification!

Abir

4.98

(50)

Hi! 👋 I’m Abir, a passionate Arabic teacher from Tunisia, and I’m here to make learning Arabic fun, simple, and effective. Whether you’re a complete beginner or already have some experience, my personalized lessons are tailored to help you reach your goals.

✨ For Beginners:

🖋️ Master the Arabic alphabet step by step.

📖 Learn to read, speak, and understand with confidence.

🎯 Enjoy a straightforward and engaging teaching approach.

💡 For Advanced Learners:

💬 Improve your fluency with real-life conversations.

✍️ Refine your writing and perfect your grammar.

🚀 Break through language barriers with focused practice.

🌍 Why Choose My Lessons?

🕒 Flexible online sessions that fit your schedule.

😊 A friendly and supportive learning environment.

✅ Proven techniques for fast and noticeable progress.

Arabic is more than just a language—it’s a journey into a vibrant culture and rich history! 🌿 Whether you’re learning for travel, work, or personal growth, I’m here to guide you every step of the way.

📩 Ready to start? Contact me today to book your first lesson, and let’s begin your Arabic adventure together! 🌟

Nesrine

4.98

(50)

Hello everyone,
I have been a teacher since 2014. The Tunisian dialect is my mother tongue.
I am here to help those who like to learn Tunisian: vocabulary, pronunciation, listening-comprehension, conversation, reading,...
The courses are well prepared and focus on different themes. Learning tools are available to facilitate understanding.
I don't neglect my students' mistakes so that they can improve.
At the end of each session, detailed feedback will be provided.
If you are interested, please contact me.

Dr.Ibrahim

4.98

(50)

This course is designed to support students and professionals in exploring, planning, and pursuing meaningful life and career paths. Blending personal development with career coaching principles, the course emphasizes self-awareness, goal setting, decision-making, and resilience. Participants will engage in practical tools such as vision boards, career mapping, values clarification, and personal SWOT analysis. Key topics include career exploration, life planning, time and stress management, coaching strategies, and effective communication. Through guided coaching sessions, peer collaboration, and reflective practices, students will develop a personalized life and career action plan that aligns with their passions, strengths, and long-term goals.

Nouhaila

4.98

(50)

Learn Arabic and open the door to a whole new culture!
Personalized, dynamic lessons 100% tailored to you

Have you always wanted to speak Arabic but didn’t know where to start?
You’re in the right place! Whether you’re starting from scratch or looking to improve your current level, I’ll help you reach your goals step by step.

What do my classes include?
📚 Practical focus: Learn what you’ll actually use in real life
🗣️ Conversation from day one
🌍 Useful vocabulary for travel, work, or connecting with people around the world
🧠 Clear explanations of grammar and pronunciation
⏱️ Flexible scheduling (pick the time that suits you best)
💻 Online (from anywhere) or in-person (if nearby)
🎯 Extra materials, personalized feedback, and exercises tailored to your interests

For all levels and ages:
✅ Kids and teens
✅ University students
✅ Professionals and travelers
✅ Language and culture enthusiasts

Why learn Arabic with me?

I speak your language and understand your challenges
I use modern, motivating teaching methods
You’ll learn not just the language, but also the culture and Arab traditions
And most importantly: we’ll make learning fun and natural!

The best time to start is now—
And Arabic... you’re going to love it!
✨ مرحباً (Welcome!)

Badr

4.98

(50)

Want to understand and speak real Moroccan Arabic (Darija)?

This course is designed specifically for English speakers who want to communicate confidently in Morocco — whether for travel, relocation, business, relationships, or cultural interest.

Darija is very different from Classical Arabic, and most textbooks don’t teach how Moroccans actually speak. In this class, you will learn authentic, practical Darija used in daily life.

You will learn how to:

• Introduce yourself naturally
• Order food, take taxis, shop and negotiate
• Handle everyday conversations
• Understand common expressions and slang
• Improve pronunciation step by step
• Build sentences correctly without feeling overwhelmed
• Understand Moroccan culture and communication style

My method is structured but practical. We focus on real conversations from the first lesson. You won’t just memorize — you will speak.

Lessons are personalized to your goals and level. Complete beginners are welcome.

By the end of your first sessions, you’ll already be able to hold simple real-life conversations.

Let’s make Darija simple, practical and enjoyable.

Hanna

4.98

(50)

Are you looking to improve your English fluency in a stress-free environment? As a Humanities graduate from Anglo-American University, I offer engaging conversational sessions designed to help you speak more naturally and confidently.
These lessons are perfect for students or professionals who already know the basics but want to work on their pronunciation, vocabulary, and flow. We can discuss current events, culture, or your specific interests while I provide gentle corrections and helpful tips to make your English sound more authentic.
In these sessions, we will focus on:
• Fluency: Practicing real-world conversations to reduce "hesitation" gaps.
• Vocabulary: Learning idioms and phrases that textbooks often skip.
• Confidence: Overcoming the fear of making mistakes in a supportive setting.
• Grammar in Context: Fixing errors as they come up naturally during our talk.
I look forward to helping you reach your language goals!

Beatriz

4.98

(50)

I offer English lessons for all ages and levels, from young children to adults. My goal is to create a friendly, motivating, and inclusive learning environment, where every learner feels supported and encouraged to progress at their own pace.

Personalized lessons: Tailored to each student’s level, interests, and learning goals.

Interactive approach: Games, stories, role-plays, projects, and practical activities to make learning fun and memorable.

Support for learners with special needs: Experienced with children and adults who have learning difficulties or atypical learning profiles, using adapted materials and strategies.

Focus on real-life communication and exam preparation, depending on the student’s needs.

Joana

4.98

(50)

Hola,
¿cómo estás?☺️
My name is Joana. I am a native Spanish teacher, with a degree in Spanish Literature and Language and a Master's degree in Spanish as a foreign language (UNED Faculty).
■ Since 2009 I have been working at the Cervantes Institute as an OFFICIAL EXAMINER of DELE diplomas (Diploma in Spanish as a Foreign Language)
(I am fluent in French, so during the course I give all the necessary explanations in French on grammatical rules or vocabulary.
Having extensive teaching experience, I prepare students/adults for all levels of the DELE Spanish Diplomas and for all official Spanish exams within Universities.
● Spanish courses for adults who intend to travel or live in a Spanish-speaking country.
● Specialized fun Spanish courses for children (6-13 years old), audiovisual material, interactive games on the internet, choice of textbooks taking into account their age. Children learn the language through experiences and experiences while having fun.
● Help with school homework/exams for French students (all levels, + preparation for BTS, CNED)
● Spanish courses for adults who use Spanish in a professional context (Business Spanish: tourism/restaurants, law, etc.)
● Spanish pronunciation/phonetics/conversation courses (exercises provided by the Cervantes Institute). During my Master's degree, I specialized in Spanish phonetics for foreigners. Students can achieve a very good level of oral production even if they are beginners* :)
● Written production, grammar, oral and written comprehension.
● Spanish civilization course.
I live in Spain, so I give all my classes on Skype.
Skype classes are very flexible and as effective as face-to-face classes! (100% success rate for all Cervantes Institute DELE diplomas and all university exams!)
■ COMPLETE learning materials provided to all my students according to their personal level/age/interests (DELE preparation manual, grammar book, pronunciation guide, notes, mp3 audios)

I will be happy to read from you.

A greeting,
Joana :) 👩🏻‍🏫🇪🇸

Dan

4.98

(50)

For adults, I offer online "Free Talk" classes. These classes are very popular and are ok for any age. I currently have a group class of people aged 60s to 80s. If you want to talk about daily life, news, hobbies, traveling, etc. and enjoy speaking English, then this is a good class to do it. Usually a 1-hour class is best as it gives plenty of time. If a shorter, or longer, class is better for you I can do that too. Just ask :)