Customer Relations & Sales Training: Specialize

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From 50.9 Fr /h

Looking to boost your sales and management skills? Expert trainer offers certified training designed to help you excel in the world of sales and customer relations:

* Customer relationship development: Build loyalty and lasting relationships with your customers.
* Sales Consulting: Master sales techniques to become a true advisor.
* Animation and energizing of the commercial offer: Make your offer irresistible and boost your results.
* Sales Team Management: Lead your team towards achieving its objectives.

These training courses are eligible for RNCP certifications, allowing you to specialize and officially validate your skills in the following areas:
* D1401 - Sales assistance
* D1501 - Sales animation
* M1704 - Customer relationship management
* M1705 - Marketing
Whether you are an individual looking to advance or a company wanting to train its teams, our programs are available as private training or through a Training Organization (TO).

Ready to make a difference in the market?

Location

Online from France

Age

Adults (18-64 years old)

Seniors (65+ years old)

Student level

Beginner

Intermediate

Advanced

Duration

60 minutes

The class is taught in

French

English

Skills

Sales

Business management

Marketing

Availability of a typical week

(GMT -04:00)

New York

Online via webcam

Mon

Tue

Wed

Thu

Fri

Sat

Sun

00-04

04-08

08-12

12-16

16-20

20-24

Diane-Marie

5.0

(5)

Discover the basics of Marketing! I have a Master's degree in the subject (as well as Economics) ,as well as being Six Sigma Green belt certified.
Whether you are curious about it, need a refresher session(s) or help with the creation of your Business Plan, I am here for you!

Cami

5.0

(5)

➤ Being a good manager is also being a good communicator. After all, a strategy can only be put into practice if you show yourself capable of interacting with your employees, of being a source of inspiration for them and of listening to their concerns. Unfortunately, not all managers naturally excel in this role and their difficulties in asserting themselves as true leaders is often attributable to their difficulties in communicating.

➤ The objective would then be to explore together the areas of improvement in terms of communication know-how. And managing effectively requires specific and advanced know-how.

➤ In fact, managerial communication corresponds to the interactions between the management of the company and the organization and more specifically, between the manager and his team. This executive is in charge of transmitting information and directives from higher hierarchical levels, supporting internal communication, distilling messages related to his own management to obtain the commitment of his team, all while transmitting a message effectively.

➤ This exercise can therefore be tricky: this is why it is important to choose the right mediator in order to be well supported, not only to be understood by those around him, but also to carry out his mission.

➤ What to communicate? When ? Whose ? These questions will find an answer in the consistency of the actions undertaken. Good managerial communication will thus aim to exchange / dialogue effectively with its employees, maintain a close link between the different layers of the company, bring human relations back to the heart of the company, establish a climate of trust and good team cohesion, motivate by inspiring.

➤ In short, each session combines techniques & practice exercises adapted to your everyday situations (filmed with your agreement in order to be reviewed, commented on, decoded together live), so that you can put them into practice immediately, and this from the 1st session.

Statistically, the progression following these private sessions is quickly noticeable, from 2 or 3 sessions *. (* study 2020).

➤ THE TRAINER:
Trained in Grande Ecole post-preparatory classes & Ivy League university in the United States, our teacher has specialized and has been working for more than 15 years, in Europe and North America, in the field of communication , in reputable international public and private establishments, intervening in forums and conferences, and oriented on two axes: training and coaching, with pedagogy and careful methodology as key words.

➤ PLACE, TIMETABLE, PRICES
- Locations: Geneva-Lausanne-Friborg-Zurich-Neuchâtel-Lugano-Montreux-Bâle-Neuchâtel-Berne-Lucerne-Bruxelles-Luxembourg-Paris-Lyon. But currently and until further notice, only by videoconference in accordance with national recommendations on Covid, this format also unanimously suitable for those accompanied.

-Apart from the classic advantages of videoconferencing (time savings related to travel, eco-responsibility, increased scheduling flexibility, etc.), the quality of the session & the interaction remain the same. In addition, the notes taken during the sessions are immediately transcribed on the session chat and are automatically transmitted to you so that you can browse them during and after the session if you wish.

- Hourly fees: To support each other and to be pleasant to you in this period of covid19 and in a spirit of solidarity, the fees have been temporarily reduced. But this fixed price will not increase after the start of the sessions.

-Sessions in English / French

-As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

-Program: adapted to each need

Fatih

5.0

(5)

Are you enrolled in a Business Management or an MBA program and you need help in your business courses? Fatih would be happy to help you in your business management, marketing, human resource management and other related courses. I have a PhD in economics from Georgetown University and I have a BA in economics from Bogazici University. Over the past 10 years I have worked as an Associate Professor of Economics and Finance in various universities and I tutored university students in various economics, finance, and accounting courses. Our academy helps college students in their various courses. We have students from various universities in US and UK including American University, George Washington University, Nottingham University, King's College London, University of Bath, Northwestern University, University of Royal Holloway etc. Please contact us if you need help in any of your business management courses.

Camille

5.0

(5)

Copywriting is the art of selling with words. In short, it's written marketing. Concretely, a copywriter (or copywriter) writes content tailored for the sale of a product or service.

And precisely, it is either:
- to offer you concrete techniques, a clear methodology and pragmatic tools to learn how to write quality content yourself for your own needs
- or to help you directly to promote the content of your product and design a text, a letter, a hook, a slogan, write marketing files, press releases, an internet page, blog posts, advertising banners and newsletters (...) in an impactful and optimal way. Choose the appropriate terms and format them in order to convey an idea, a message, in the most relevant, effective and persuasive way possible.

So, how can you write writing highlighting a brand, a product, a person or simply a company... in order to promote it and gain visibility?

This is why, to help you on the one hand, to create strong, attractive and synthetic messages but also on the other hand, to teach you to do it for yourself, it will be a question of precisely understanding your needs, your product, your strategy, the values you wish to convey (...). Objective: to be creative enough to capture the attention of your audience and make readers want it.

With reusable writing, making your communication profitable, increasing your notoriety and achieving your objectives (...) allows you to make a lasting impression over time. Because always keep in mind that the writing remains.

Develop your visual approach, compare the coherence of the text with the guideline but also the coherence of the idea with the graphic concept: it is also a question of assuming the tasks of coordination.

If you also wish to train yourself to write other content yourself, the training can include deepening your writing skills to give personality to your texts, developing ideas, concepts and their implementation, creativity/presentation techniques... all anchored in practical exercises and scenarios.

➤ THE COPYWRITER TRAINER
Trained at the Grande Ecole post-European preparatory classes & Ivy League University in the United States, our teacher has specialized and worked for more than 17 years, in Europe and North America, in the field. On the one hand as a copywriter then as director of communication / advertising agencies. On the other hand, as a trainer in this field in renowned public and private international establishments, speaking in forums and conferences.

➤ PLACE, TIMETABLE, PRICES
✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Montreux-Basel-Neuchâtel-Bern-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject.

✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat.

✓ Languages: French/English.

✓ Progress following these private sessions is noticeable after 1 to 2 sessions (*2025 study).

✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

CONTACT / PROGRAM

✓ A la carte program: evaluated and adapted to each need.

Vincent

5.0

(5)

I specialize in tutoring Accounting and Business for school. My goal is to keep students challenged, but not overwhelmed. I assign homework after every lesson and provide periodic progress reports.

AM A PASSIONATE AND PROFESSIONAL TEACHER OF ACCOUNTS, BUSINESS AND ECONOMICS.
ALWAYS AVAILABLE AND READY TO MAKE A DIFFERENCE IN THE STUDENTS . I HAVE BEEN TEACHING IGCSE AND A LEVELS .

AM SO MUCH FAMILAR WITH THE IGCSE SYLABUS AND A LEVELS.

I have full Outstanding knowledge of accounts formulas and concepts. In-depth knowledge of using various teaching and learning aids. Ability to pay extra attention to the slow learning students. Exceptional verbal and written communication skills.

Lobna

5.0

(5)

Teaching, questioning, and graduation projects

Hello,
I am Lobna, a Bachelor of Commerce specializing in business administration.
"Top of my class" grade ( very good ) with honors.

The business administration specialization is one of the most beautiful fields but it needs effort and a good understanding of the subjects you study.

So that you can do that and graduate with an honorable grade from a business administration department that helps you in your work - your acceptance of scholarships - academic work

Here I am helping you with that ،
A simple, enjoyable, and improved explanation of the subject matter
- Help with graduation projects
- Help with the required research

Discussing the problems or difficulties facing you as a student of business administration and working to solve them

All you need to be an honored student
Let's start and draw your future

The course is for
College of Commerce students - Department of Business Administration
MBA students
Graduation projects for students of the College of Commerce - Department of Business Administration
Assistant Doctor - Business Administration

Naisla

5.0

(5)

Do you feel like business subjects are a maze? My goal is for you to stop memorizing and start understanding by transforming abstract concepts of Management and Economics into real and simple examples.

My classes aren't monologues; they're participatory spaces where you're the protagonist. I'll give you the tools to gain independence and improve your grades from the very first session.

Here are the areas where we can work together to make you feel 100% prepared:

📊 Economics and Business Management

💰 Financial Mathematics (no fear of numbers)

🚀 Marketing, Advertising and Projects

🤝 Cooperativism and Administration

Do you have an exam coming up or a project you just can't seem to get started on? Write to me today and let's create a study plan tailored to your needs!

Abdelrahman

5.0

(5)

University lecturer, teaching all economic, financial, accounting and administrative subjects.

He holds a master's degree in economics
Dr.. Doctorate in economics and international investment

I taught various university subjects in the specializations of economics, finance, accounting, and administration in various colleges in the Gulf

Dr.Ibrahim

5.0

(5)

This course provides a comprehensive introduction to ISO standards and their practical application in business operations. Designed for professionals, managers, and organizations seeking certification or improvement, the program covers the fundamental principles of ISO, including quality management, risk assessment, process control, and continuous improvement.

Participants will learn how ISO standards such as ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 45001 (Occupational Health & Safety) can be applied to strengthen business performance, ensure compliance, and meet international requirements. Through case studies, workshops, and interactive exercises, learners will gain hands-on knowledge of documentation, auditing, corrective actions, and best practices for sustainable success.

By the end of the program, participants will understand the key requirements of ISO standards, how to implement them effectively, and how to prepare for internal and external audits. This course is ideal for quality managers, compliance officers, team leaders, and business owners who want to achieve excellence, build customer trust, and gain a competitive edge in the global market.

Omayma

5.0

(5)

Are you a student looking to improve your management skills, succeed in your thesis, or master research methods? I offer personalized, clear, and effective support tailored to your level and objectives.

I hold a PhD in Management Science and have taught several university modules, including:

Management & Strategy

Business Environment

Research methodology

Qualitative and quantitative analysis (SPSS, NVivo)

Supervision of dissertations and final year projects

What you will learn:

Understanding key concepts in management and organization

Structuring a thesis or research project

Formulate a solid problem

Conduct a literature review

Building a rigorous methodology

Analyze your data (qualitative or quantitative)

Write in a clear, academic, and persuasive manner.

Why choose my courses?

Real university experience

Simple, structured and appropriate explanations

Caring and motivating approach

Courses in French or English

Option to work on your documents live

Tosin

5.0

(5)

I am an ACA qualified auditor currently working at KPMG, offering practical and exam-focused accounting tuition.

I focus on breaking down key topics such as financial statements, double entry, adjustments, and exam techniques into clear, simple steps. Sessions are tailored to your syllabus, with a strong emphasis on past exam questions and improving exam performance.

Whether you need help understanding core concepts or preparing for exams, I aim to build your confidence and help you achieve top results.

Sarah

5.0

(5)

As a logistics specialist with a Master's and a PhD in logistics, I possess solid expertise in logistics management, business development, and strategic planning. I teach at the university level and in online training centers, sharing my knowledge through tailored teaching approaches.

Patrick

5.0

(5)

As a mathematics teacher (CAPES), currently preparing for the agrégation, I offer personalized support in mathematics for middle school, high school and university students (BTS).
My background is atypical: I have worked for more than 25 years in the private sector in general management internationally (Europe, Africa), which allows me to bring a concrete and applied approach to mathematics.
I primarily offer online lessons, which allows me to support students throughout France. I also offer in-person lessons at students' homes in the region (subject to availability).
My services: refresher courses, preparation for brevet/baccalaureate and post-baccalaureate exams, applied mathematics (BTS, management, commerce), assistance to students in difficulty.
My method: simple and progressive explanations, a practical approach (linking to real-world situations and businesses), and personalized follow-up.
Objective: to give you confidence and help you progress quickly.
Online courses offer great flexibility, save time, and are incomparably (or even superior) to in-person classes.
I also teach in English.

Giacoma

5.0

(5)

Every student is unique, which is why my lessons are 100% personalized according to your level (from absolute beginner to advanced) and your specific goals.

Based on your needs, we can focus on:

1. Business & Professional Italian:
Ideal for expats, managers, and professionals. We will focus on industry-specific vocabulary, writing professional emails, and communicating clearly during meetings or negotiations with Italian clients.

️ 2. Travel & Relocation Italian:
Planning a trip or moving to Italy? We will simulate real-life scenarios (ordering at a restaurant, speaking with locals, handling daily bureaucracy) so you can experience the real Dolce Vita and integrate smoothly.

️ 3. Conversational Fluency & Heritage:
For adults who want to challenge themselves or reconnect with their roots. We will focus on fluid communication, modern culture, and breaking the language barrier.

What we actually do during our sessions:
Guided and engaging conversation
Applied grammar (made simple and practical!)
Reading and listening comprehension
Simulations of real-life and workplace situations
Focus on pronunciation and natural flow

Don't let language barriers hold you back. Book your first lesson today, and let's build a customized learning plan that perfectly fits your goals and your busy schedule.

Claudia

5.0

(5)

📊 Strategic Economics & Business Mastery for High School & University Students

What We Will Cover
- Students will gain a comprehensive understanding of the following core areas:
- Micro & Macroeconomics: Grasp the fundamental drivers of individual markets and large-scale global systems.
- Business Project Analysis & Feasibility: Learn the methodologies for evaluating the viability and cost structures of new ventures.
- Financial Modeling & Risk Assessment: Develop data-informed skills for assessing credit risk, business valuation, and investment potential.
- Market Research & Consumer Behavior: Understand how to conduct research and analyze customer trends to assess market penetration potential.
- Global Business Responsibility: Explore intercultural communication and ethical leadership from an international perspective.