Trusted teacher: From accounting to finance, I can help you excel in the corporate world by improving your business English skills. As a native English speaker who has worked for several publicly traded companies such as Visa and Expedia, I can help you improve your business English acumen. While working in finance and accounting functions, I’ve supported teams specializing in customer service, financial planning, e-commerce, travel, software and AI (artificial intelligence). I’m eager to help you improve your business English skills today!
Customer service lessons in Luxembourg
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Mélanie - Cizay-la-Madeleine, France$45
Trusted teacher: 😎 I'm available this summer. Help to speak to others (customer, user, spectator…) with courtesy. Practical cases both for training. - Body relation in space - Oral fluency - Stress management - Tools to respond to dissatisfied customers - Priority analysis - Organization of his day, his week - Team work Levels: adolescents to adults (possible professional situation in the case of an internship for example). => 😉 Small +: reading helps improve spelling, grammar, conjugation and syntax. 😉 Yes, yes! 💪
Hospitality management · Customer service
Customer service is important to your business because it retains customers and extracts more value from them. By providing top-notch customer service, businesses recoup customer acquisition costs and cultivate a loyal following that refers customers, serves as case studies, and provides testimonials and reviews. If working as a customer service representative, this can help you excellent customer service, outstanding performance and eventually get promoted.
In every successfully thriving business today, the key component that set them apart from their competitors, is the implementation of exceptional customer service. Taking this course will set you on a journey of excellence and nothing but the best attitude. It will also enhance your method of thinking when it comes to the work place and feeling valued and accomplished at the same time. After completing this course you can use your acquired knowledge to be a role model at your workplace or be an example for trending businesses who are thriving in a positive way, by utilizing and implementing the structure of exceptional customer service .
A class on how to be the number one customer service agent no matter what company. I will give you so much information there is no way you will not be number one. I will show you how to speak on the phones how to show emapthy and how to be sincere as a professional
Trusted teacher: Customer service is the support and assistance businesses offer before, during, and after purchasing the products/services. Quality customer service adds an immense amount of value to a product and helps build long-lasting relationships with customers. Today’s customer service is much more than traditional phone support. Rapid tech advancements reshaped the way businesses interact with customers and created the proliferation of digital service channels. Receiving fast, efficient, personalized support and a seamless experience is what consumers generally expect from brands these days. Customer service should be a top priority for any business and practitioners because ; Customer service expectations are constantly increasing and changing. Consumers value high-quality service and are ready to pay more to receive it. Customer service can significantly influence consumers’ buying decisions. Good customer service helps increase customer satisfaction, improve customer relations and retention. Happy consumers tend to share their positive service experiences, creating positive word-of-mouth for brands. Outstanding customer service can turn customers into brand advocates, which brings in more traffic and referrals. Consumers will not tolerate bad service and leave brands that fail to meet their service expectations. Unsatisfied customers can damage a brand’s reputation by sharing their negative service experiences through social networks and review sites. Investing in service improvement is cheaper than dealing with a damaged reputation caused by poor service. High-quality customer service ultimately results in continued revenue growth. Please feel free to join my class for a practical and a top notch tutorial on customer service for continuous improvement in the service and product sector .
Customer service · Marketing · Sales
Trusted teacher: Hello! I am a German-Japanese native, born in Munich, who grew up bilingually and is a certified trainer for both languages. I also work as a translator and interpreter for German and Japanese and as a proofreader for German texts. Get in touch with no obligation if you are interested.
Customer service · German · Japanese
Customer service is the core essence of any business. You may have a great product to offer but your relations with the customer and its sustainability will ensure how your business progress. In this class we take you through a basic psychological understanding of different types of Customers and their behavior to include in a thoughtful process before approaching any customers.
Customer service · Sales · Marketing
Need help brainstorming, writing, translating and/or adapting your professional documents, business presentations, reports and Marketing/Promotion material etc.? Strong of 11 years of experience as a professional and certified translator, I will be happy to support you for any technical/general translation needs Working combinations for translation: FR to EN EN to FR PT to FR PT to EN SP to FR SP to EN JP to FR JP to EN Creative writing, copywriting, transcription services.
Here I am, native English speaker, can help with communication, public speaking skills, interpersonal skills, personality development and some management skills which I have learnt in my career of 10 years of professional working in Customer service industry. English, being the official language, needs to be spoken and understood around the world. Now, I do understand, many of us, sometimes hesitate to communicate with someone from an International location, because sometimes we are so much accustomed to speaking our own native language, that we do not put much thought towards being good at communication in English.
English · Customer service · Management skills
Most people think about customer service as something that happens when people reach out to a business with a problem. That’s really only half the story, though. Customer service isn’t just what happens when a customer calls or emails you. For example, it also happens when: People are shopping for a solution and they find your business. Customer service is happening, even though that person isn’t even a customer yet. People are on your knowledge base, answering their own questions. That’s customer service, too.
Customer service · Self-improvement
I work with university students and working professionals providing private, online classes where you will learn effective communication skills. You will learn effective skills and build your confidence to engage with others in English. If you want to improve your language skills for your studies or career opportunities - I can help! I have a modern approach to teaching, providing a fun and safe learning environment. You will learn language skills designed to improve your overall English communication skills in your studies or in the workplace, opening new opportunities. If that is to study at your first choice university or find your dream job, together we will work to meet your goals.
Communication skills · Business skills · Customer service
You’ll learn how to allow the universe to guide you through these uncertain times. And how to gain an income at the same time.
Customer service · Sales · Mental health counseling
Customer service basics is a platform to enhance your personal etiquette and customer service relationship. You can improve how you communicate with people, clients, and business in general. With the class learn how to speak properly in general, email preparation and response and letter response. as a business also learn to respond especially in a demanding situation, how to win back an almost lost client and ease angry or torn situations into acceptable helpful and happy experiences.
Would you like to improve your customer service, sales, and appointment setting skills? take my class we will develop all your skills, . For the past 6 years, I've been working in the call center industry which has helped me to grow up personally and professionally moving from different roles such as sales representative inbound and outbound calls, tech support representative, and customer care for health insurance campaigns, all this experience helped me to grow up within different companies becoming supervisor, trainer and finally manager of different campaigns.
Sales · Customer service
I have been working and traveling all over the world for the past 10 years. I have an extensive experience in hospitality industry, tourism and effective communication for business development. My tutoring style is very flexible and focused on students's progress. I assigned homework and task to lead to the intelectual development of the individual. I can prepare progress report every week. I can provide wonderful and effective techniques and ideas that will lead to the success for you as person,as profesional or as business entrepreneur.
Traveling · Customer service · Communication skills
Sales include “operations and activities involved in promoting and selling goods or services.” Marketing includes “the process or technique of promoting, selling, and distributing a product or service.” These statements highlight two aspects of the sales and marketing relationship: The responsibilities of each group are closely linked. Marketing has a vital role in supporting sales. In practice, the marketing department tends to bear responsibility for raising awareness about a product and generating high-quality leads for a sales team. A “marketing-qualified lead” is a lead that meets certain criteria set forth by a marketing department. A “sales-qualified lead” adds to the initial stipulations set forth by marketing to help find the highest-value prospects. At times, a sales department may complain that marketing leads do not meet the standard set forth by the sales team. However, the potential for conflict also represents an opportunity for collaboration. The more effectively the two teams can share ideas, the better aligned their definitions are likely to be.
Marketing · Leadership development · Customer service
Business Management studies are the combination of different methods which allows you to get the understanding of basic to complex concepts. Such as customers needs, financial term and formulas, marketing techniques and models, leadership, managing people, and you will develop an understanding of customer relationship management. Every week I will assign you different case studies and assignments related to the subject.
Business management · Marketing · Customer service
Trusted teacher: This is class is for those aspiring to start their own business, or are already in business and would like to improve systems and management of the business. You will learn about business planning, how to fund the business, marketing and customer service
Business plan · Business management · Customer service
I specialize in tutoring Technical Support When it comes to Jive Intranet troubleshooting , Windows troubleshooting and Network Troubleshooting. This class is for aspiring IT professionals who want help in growing their knowledge about Jive Intranet management or want to become IT professionals so that they can support Windows based Operating System. I will also share several techniques on how to handle Customer and how to deliver quality support to the customers while making them happy resulting in Positive NPS.
Information technology · Customer service
This class is for persons who are interested in working at home in the customer service industry. The focus is to learn basic soft skills that are essentially in adding to your list of skills when applying for your next customer support job. You will learn at the end, even if you have never worked as a support agent a day in your life, how to handle even the most difficult situations in the most professional manner.
Customer service · Developmental skills · Communication skills
Trusted teacher: With 8 years in the field of customer service, and having worked for the largest international groups (Bouygues, Samsung, Société Générale, EBP, EF, etc.), it seems to me now that the time has come to share these experiences with the recruits of tomorrow. Sharing, listening and humility are the main assets to have for this profession which is vast and so interesting. Today take the first step in order to advance step by step in an in-depth course that will lead you to the heights of success that you most certainly deserve. Join me you will not be disappointed.
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Only reviews of students are published and they are guaranteed by Apprentus. Rated 5.0 out of 5 based on 1 review.
French courses by a French teacher seriously fun ! 😎 (Cizay-la-Madeleine)
Fantastic first lesson - fun but also serious - just the right balance. Melanie managed to engage both my son and my husband in fun, educational tasks. Perfect.
Review by KITCHEN