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Since August 2021
Instructor since August 2021
Sales Coaching - To learn techniques & skills in sales.
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From 23.86 € /h
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Struggling to make sales for yourself or your business?
I can give you all the tools and recourses you need to make outbound & inbound sales and how to identify sales leads for beginners.
This would suit self-employed or new business entrepreneurs or if you are interested in learning sales techniques.
Extra information
Bring your own laptop.
Location
location type icon
Online from United Kingdom
Age
Children (7-12 years old)
Teenagers (13-17 years old)
Adults (18-64 years old)
Seniors (65+ years old)
Student level
Beginner
Duration
45 minutes
The class is taught in
English
Availability of a typical week
(GMT -04:00)
New York
at teacher icon
Online via webcam
Mon
Tue
Wed
Thu
Fri
Sat
Sun
00-04
04-08
08-12
12-16
16-20
20-24
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How do you use Excel and Power BI effectively?
You have been tasked with setting up a new report. Where do you start? How do you help your client clarify their information needs? How do you avoid spending a lot of time and effort building a report that isn't used? What data do you need, and how do you ensure it is reliable? Which visualizations do you use? How do you build a dashboard? How can AI (Copilot) help you with this? How do you ensure that management understands and trusts your report? Which formulas do you use? How do you build a data model using Power Query and Power Pivot? How do you use tables, pivot tables, and charts smartly? When do you use macros in VBA? How do you automate the weekly manual update of the report so that you no longer waste time on this tedious routine task?

My mission:
I help you spend as little time as possible building and maintaining automated Excel reports and Power BI dashboards that move the business forward!

Who am I?
I have over 10 years of experience creating ad-hoc analyses and reports for organizations such as SNS REAAL, Coolblue, Energie Samen, and the NEN. I am happy to put that knowledge to use to make you faster, smarter, and more confident in Excel and Power BI.
verified badge
This training allows you to learn about the concepts of emotional intelligence & empathy with the aim of better recognizing and understanding your own emotions and those of others. Being aware of emotions allows better management of behavior in human relationships, both in the professional, private, entrepreneurial framework (...). For example, as a key to management, it makes it possible to:

• Measure the impact of emotions in team management.
• Analyze your own mode of operation to get the most out of it.
• To be able to put in place strategies to regulate his own emotions and those of his collaborators.
• Know how to approach delicate interviews taking into account the emotional factor.
• To be able to understand, recognize and name his own emotions as well as those of his collaborators.
• Discover the emotional process.
• Manage the team (the impact of emotions on communication and decision making), the emotional quotient and
leadership styles.
• Motivate and mobilize its employees over the long term, and in particular in the context of interviews "to
strong emotional potential "(reframing, motivation, problem solving, tense sessions, conflicts etc).

Emotional intelligence is a process of personal development over time. This training allows you to initiate the process, with concrete tools that can be applied on a daily basis. This training combines group activities, individual reflections, videos and scenarios.

From theory to practice with simulations. It is a question of putting in place rational and professional tools to achieve the objectives set together and overcome the blockages initially defined.


Controlled, the techniques allow:

• to rely on emotional intelligence and capitalize on the empathy communicated to better ensure that his message is better received his message or being.

• improve credibility, self-confidence and ease (verbal-bodily) with public speaking and a more fluid sense of repartee.

• defuse conflicts and enter your comfort / safety zone. In particular simple and logical techniques, which make it possible to resolve and manage violent situations in a harmonious, effective and lasting way, for example through NVC (Non Violent Communication).

• better manage negotiation situations (contrary to the stereotypes conveyed, negotiation is not only financial, but it can be small everyday events).

• Match the content and form of your message while improving the use of your emotional intelligence.


What you will get out of it:
• Better control of emotions and therefore of your way of communicating
• Better understanding of the feelings of others and the ability to lead them successfully
• Better relationships in personal and professional life thanks to superior emotional intelligence
• Less stress thanks to a better understanding of one's emotions and those of others
• Greater determination and results-oriented mindset
• Ways to develop and apply emotional intelligence in the workplace

Statistically, the progression following these private sessions is quickly noticeable, from 2 or 3 sessions *. (* study 2020)

Trained in Grande Ecole post-preparatory classes & Ivy League university in the United States, specialized and has been working for more than 15 years, in Europe and North America, in the field of communication , in reputable international public and private establishments, intervening in forums and conferences, and oriented on two axes: training and coaching, with pedagogy and careful methodology as key words.

➤ PLACE, TIMETABLE,
- Locations: Geneva-Lausanne-Friborg-Zurich-Neuchâtel-Lugano-Montreux-Bâle-Neuchâtel-Berne-Lucerne-Bruxelles-Luxembourg-Paris-Lyon. But currently and until further notice, only by videoconference in accordance with national recommendations on Covid, this format also unanimously suitable for those accompanied.

-Apart from the classic advantages of videoconferencing (time savings related to travel, eco-responsibility, increased scheduling flexibility, etc.), the quality of the session & the interaction remain the same. In addition, the notes taken during the sessions are immediately transcribed on the session chat and are automatically transmitted to you so that you can browse them during and after the session if you wish.


-Sessions in English / French
-Program: adapted to each need
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➤ Being a good manager is also being a good communicator. After all, a strategy can only be put into practice if you show yourself capable of interacting with your employees, of being a source of inspiration for them and of listening to their concerns. Unfortunately, not all managers naturally excel in this role and their difficulties in asserting themselves as true leaders is often attributable to their difficulties in communicating.

➤ The objective would then be to explore together the areas of improvement in terms of communication know-how. And managing effectively requires specific and cutting-edge know-how.

➤ In fact, managerial communication corresponds to the interactions between the management of the company and the organization and more specifically, between the manager and his team. This manager is in charge of transmitting information and directives coming from higher hierarchical levels, supporting internal communication, distilling messages related to his own management to obtain the commitment of his team, all while transmitting a message effectively.

➤ This exercise can therefore be tricky: this is why it is important to choose the right mediator in order to be well supported, not only to be understood by those around him, but also to carry out his mission.

➤ What to communicate? When ? Whose ? These questions will find an answer in the consistency of the actions undertaken. Good managerial communication will thus aim to exchange / dialogue effectively with its employees, maintain a close link between the different layers of the company, bring human relations back to the heart of the company, establish a climate of trust and good team cohesion, motivate by inspiring.

➤ In short, each session combines techniques & practice exercises adapted to your everyday situations (filmed with your agreement in order to be reviewed, commented on, decoded together live), so that you can put them into practice immediately, and this from the 1st session.

Statistically, the progression following these private sessions is quickly noticeable, from 2 or 3 sessions*. (*study 2022).

➤ THE TRAINER:
Trained in Grande Ecole post-preparatory classes & Ivy League university in the United States, our teacher has specialized and has been working for more than 15 years, in Europe and North America, in the field of communication , in reputable international public and private establishments, intervening in forums and conferences, and oriented on two axes: training and coaching, with pedagogy and careful methodology as key words.

➤ PLACE, TIMETABLE, PRICES
✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Montreux-Basel-Neuchâtel-Bern-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject.

✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat.

✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions.

✓ Languages: French/English.

✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study).

✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

CONTACT / PROGRAM

✓ A la carte program: evaluated and adapted to each need.
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Are you enrolled in a Business Management or an MBA program and you need help in your business courses? Fatih would be happy to help you in your business management, marketing, human resource management and other related courses. I have a PhD in economics from Georgetown University and I have a BA in economics from Bogazici University. Over the past 10 years I have worked as an Associate Professor of Economics and Finance in various universities and I tutored university students in various economics, finance, and accounting courses. Our academy helps college students in their various courses. We have students from various universities in US and UK including American University, George Washington University, Nottingham University, King's College London, University of Bath, Northwestern University, University of Royal Holloway etc. Please contact us if you need help in any of your business management courses.
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Teaching, questioning, and graduation projects

Hello,
I am Lobna, a Bachelor of Commerce specializing in business administration.
"Top of my class" grade ( very good ) with honors.

The business administration specialization is one of the most beautiful fields but it needs effort and a good understanding of the subjects you study.

So that you can do that and graduate with an honorable grade from a business administration department that helps you in your work - your acceptance of scholarships - academic work

Here I am helping you with that ،
A simple, enjoyable, and improved explanation of the subject matter
- Help with graduation projects
- Help with the required research

Discussing the problems or difficulties facing you as a student of business administration and working to solve them

All you need to be an honored student
Let's start and draw your future

The course is for
College of Commerce students - Department of Business Administration
MBA students
Graduation projects for students of the College of Commerce - Department of Business Administration
Assistant Doctor - Business Administration
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Do you feel like business subjects are a maze? My goal is for you to stop memorizing and start understanding by transforming abstract concepts of Management and Economics into real and simple examples.

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Here are the areas where we can work together to make you feel 100% prepared:

📊 Economics and Business Management

💰 Financial Mathematics (no fear of numbers)

🚀 Marketing, Advertising and Projects

🤝 Cooperativism and Administration

Do you have an exam coming up or a project you just can't seem to get started on? Write to me today and let's create a study plan tailored to your needs!
verified badge
University lecturer, teaching all economic, financial, accounting and administrative subjects.

He holds a master's degree in economics
Dr.. Doctorate in economics and international investment

I taught various university subjects in the specializations of economics, finance, accounting, and administration in various colleges in the Gulf
verified badge
I guide, support and advise people, individuals and organizations, so that everyone can develop as best they can as possible as a human being:
- Heal from your suffering and be happier,
- Improve yourself and move forward in your life,
- Awaken one's awareness of one's inner reality and thus know oneself,
- Connect with your inner potential and become ONE with yourself again,
- Free yourself from your inner limits and thus become master of yourself and create your own reality.

The Teaching is Balanced, United and Complete between all the main directions of being and life:
- Psychic: Emotional Awareness and Self-Knowledge,
- Ethical Guidance: Universal Principles, Values and Purposes transcending cultural differences,
- Body / Physical: Hygiene, Health and Body Performance,
- Spiritual: Connection to the Presence within oneself and around oneself,
- Intellectual: Logic, Reasoning and Knowledge of the Natural and Human World (sciences),
- Relational / Social: Relational awareness, Verbal and non-verbal expression and communication, Interpersonal relationships...
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This course introduces students to the fundamental concepts, functions, and practices of management within organizations. Emphasizing both theory and real-world applications, the course covers the core management functions: planning, organizing, leading, and controlling. Students will explore topics such as strategic decision-making, organizational structure, leadership styles, communication, team dynamics, and performance management. Through case studies, discussions, and practical activities, students will gain a foundational understanding of how effective management contributes to organizational success. This course prepares learners for further studies in business and management, as well as entry-level leadership roles.
verified badge
Business Administration (MBA) is a comprehensive, advanced-level program designed to develop strategic thinking, leadership skills, and practical expertise across all major areas of business. Core subjects include finance, marketing, operations, human resource management, organizational behavior, economics, and business strategy. Students will analyze real-world business challenges, engage in case studies, and participate in collaborative projects to build decision-making and problem-solving abilities. The program emphasizes innovation, global perspectives, and ethical leadership, preparing graduates for executive roles, entrepreneurial ventures, and dynamic career opportunities in diverse industries.
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This course provides a comprehensive introduction to ISO standards and their practical application in business operations. Designed for professionals, managers, and organizations seeking certification or improvement, the program covers the fundamental principles of ISO, including quality management, risk assessment, process control, and continuous improvement.

Participants will learn how ISO standards such as ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 45001 (Occupational Health & Safety) can be applied to strengthen business performance, ensure compliance, and meet international requirements. Through case studies, workshops, and interactive exercises, learners will gain hands-on knowledge of documentation, auditing, corrective actions, and best practices for sustainable success.

By the end of the program, participants will understand the key requirements of ISO standards, how to implement them effectively, and how to prepare for internal and external audits. This course is ideal for quality managers, compliance officers, team leaders, and business owners who want to achieve excellence, build customer trust, and gain a competitive edge in the global market.
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1. Introduction to Leadership

2. Leadership Styles


3. Leader's Communication


4. Motivation and team dynamics


5. Emotional intelligence


6. Decision-making


7. Change Management

8. Ethics and responsibility of the leader
verified badge
Business subjects often feel difficult because they stay too theoretical.

As a BBA and Business Studies tutor, I created this course to make management and marketing simple, practical, and exam-focused.

In this course, you’ll learn core concepts, understand real business case studies, and master answer-writing, assignments, and projects with confidence.

We cover all Management, Administration and Marketing subjects in a clear and structured way. (Accounting is not included.)

By the end, you’ll not only understand the concepts but also know how to score high in exams.
verified badge
People are always at the center of my interests.

The training courses offered are therefore personalized and tailored to your specific needs. Whether for professional or personal development, I will guide you through your progress with structured and adapted methods.

In this training, you will be able to deepen your knowledge of project management, to use appropriate tools and to lead your ideas to success!
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Contact Hollie
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1st lesson is backed
by our
Good-fit Instructor Guarantee
Similar classes
arrow icon previousarrow icon next
verified badge
How do you use Excel and Power BI effectively?
You have been tasked with setting up a new report. Where do you start? How do you help your client clarify their information needs? How do you avoid spending a lot of time and effort building a report that isn't used? What data do you need, and how do you ensure it is reliable? Which visualizations do you use? How do you build a dashboard? How can AI (Copilot) help you with this? How do you ensure that management understands and trusts your report? Which formulas do you use? How do you build a data model using Power Query and Power Pivot? How do you use tables, pivot tables, and charts smartly? When do you use macros in VBA? How do you automate the weekly manual update of the report so that you no longer waste time on this tedious routine task?

My mission:
I help you spend as little time as possible building and maintaining automated Excel reports and Power BI dashboards that move the business forward!

Who am I?
I have over 10 years of experience creating ad-hoc analyses and reports for organizations such as SNS REAAL, Coolblue, Energie Samen, and the NEN. I am happy to put that knowledge to use to make you faster, smarter, and more confident in Excel and Power BI.
verified badge
This training allows you to learn about the concepts of emotional intelligence & empathy with the aim of better recognizing and understanding your own emotions and those of others. Being aware of emotions allows better management of behavior in human relationships, both in the professional, private, entrepreneurial framework (...). For example, as a key to management, it makes it possible to:

• Measure the impact of emotions in team management.
• Analyze your own mode of operation to get the most out of it.
• To be able to put in place strategies to regulate his own emotions and those of his collaborators.
• Know how to approach delicate interviews taking into account the emotional factor.
• To be able to understand, recognize and name his own emotions as well as those of his collaborators.
• Discover the emotional process.
• Manage the team (the impact of emotions on communication and decision making), the emotional quotient and
leadership styles.
• Motivate and mobilize its employees over the long term, and in particular in the context of interviews "to
strong emotional potential "(reframing, motivation, problem solving, tense sessions, conflicts etc).

Emotional intelligence is a process of personal development over time. This training allows you to initiate the process, with concrete tools that can be applied on a daily basis. This training combines group activities, individual reflections, videos and scenarios.

From theory to practice with simulations. It is a question of putting in place rational and professional tools to achieve the objectives set together and overcome the blockages initially defined.


Controlled, the techniques allow:

• to rely on emotional intelligence and capitalize on the empathy communicated to better ensure that his message is better received his message or being.

• improve credibility, self-confidence and ease (verbal-bodily) with public speaking and a more fluid sense of repartee.

• defuse conflicts and enter your comfort / safety zone. In particular simple and logical techniques, which make it possible to resolve and manage violent situations in a harmonious, effective and lasting way, for example through NVC (Non Violent Communication).

• better manage negotiation situations (contrary to the stereotypes conveyed, negotiation is not only financial, but it can be small everyday events).

• Match the content and form of your message while improving the use of your emotional intelligence.


What you will get out of it:
• Better control of emotions and therefore of your way of communicating
• Better understanding of the feelings of others and the ability to lead them successfully
• Better relationships in personal and professional life thanks to superior emotional intelligence
• Less stress thanks to a better understanding of one's emotions and those of others
• Greater determination and results-oriented mindset
• Ways to develop and apply emotional intelligence in the workplace

Statistically, the progression following these private sessions is quickly noticeable, from 2 or 3 sessions *. (* study 2020)

Trained in Grande Ecole post-preparatory classes & Ivy League university in the United States, specialized and has been working for more than 15 years, in Europe and North America, in the field of communication , in reputable international public and private establishments, intervening in forums and conferences, and oriented on two axes: training and coaching, with pedagogy and careful methodology as key words.

➤ PLACE, TIMETABLE,
- Locations: Geneva-Lausanne-Friborg-Zurich-Neuchâtel-Lugano-Montreux-Bâle-Neuchâtel-Berne-Lucerne-Bruxelles-Luxembourg-Paris-Lyon. But currently and until further notice, only by videoconference in accordance with national recommendations on Covid, this format also unanimously suitable for those accompanied.

-Apart from the classic advantages of videoconferencing (time savings related to travel, eco-responsibility, increased scheduling flexibility, etc.), the quality of the session & the interaction remain the same. In addition, the notes taken during the sessions are immediately transcribed on the session chat and are automatically transmitted to you so that you can browse them during and after the session if you wish.


-Sessions in English / French
-Program: adapted to each need
verified badge
➤ Being a good manager is also being a good communicator. After all, a strategy can only be put into practice if you show yourself capable of interacting with your employees, of being a source of inspiration for them and of listening to their concerns. Unfortunately, not all managers naturally excel in this role and their difficulties in asserting themselves as true leaders is often attributable to their difficulties in communicating.

➤ The objective would then be to explore together the areas of improvement in terms of communication know-how. And managing effectively requires specific and cutting-edge know-how.

➤ In fact, managerial communication corresponds to the interactions between the management of the company and the organization and more specifically, between the manager and his team. This manager is in charge of transmitting information and directives coming from higher hierarchical levels, supporting internal communication, distilling messages related to his own management to obtain the commitment of his team, all while transmitting a message effectively.

➤ This exercise can therefore be tricky: this is why it is important to choose the right mediator in order to be well supported, not only to be understood by those around him, but also to carry out his mission.

➤ What to communicate? When ? Whose ? These questions will find an answer in the consistency of the actions undertaken. Good managerial communication will thus aim to exchange / dialogue effectively with its employees, maintain a close link between the different layers of the company, bring human relations back to the heart of the company, establish a climate of trust and good team cohesion, motivate by inspiring.

➤ In short, each session combines techniques & practice exercises adapted to your everyday situations (filmed with your agreement in order to be reviewed, commented on, decoded together live), so that you can put them into practice immediately, and this from the 1st session.

Statistically, the progression following these private sessions is quickly noticeable, from 2 or 3 sessions*. (*study 2022).

➤ THE TRAINER:
Trained in Grande Ecole post-preparatory classes & Ivy League university in the United States, our teacher has specialized and has been working for more than 15 years, in Europe and North America, in the field of communication , in reputable international public and private establishments, intervening in forums and conferences, and oriented on two axes: training and coaching, with pedagogy and careful methodology as key words.

➤ PLACE, TIMETABLE, PRICES
✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Montreux-Basel-Neuchâtel-Bern-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject.

✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat.

✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions.

✓ Languages: French/English.

✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study).

✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

CONTACT / PROGRAM

✓ A la carte program: evaluated and adapted to each need.
verified badge
Are you enrolled in a Business Management or an MBA program and you need help in your business courses? Fatih would be happy to help you in your business management, marketing, human resource management and other related courses. I have a PhD in economics from Georgetown University and I have a BA in economics from Bogazici University. Over the past 10 years I have worked as an Associate Professor of Economics and Finance in various universities and I tutored university students in various economics, finance, and accounting courses. Our academy helps college students in their various courses. We have students from various universities in US and UK including American University, George Washington University, Nottingham University, King's College London, University of Bath, Northwestern University, University of Royal Holloway etc. Please contact us if you need help in any of your business management courses.
verified badge
Teaching, questioning, and graduation projects

Hello,
I am Lobna, a Bachelor of Commerce specializing in business administration.
"Top of my class" grade ( very good ) with honors.

The business administration specialization is one of the most beautiful fields but it needs effort and a good understanding of the subjects you study.

So that you can do that and graduate with an honorable grade from a business administration department that helps you in your work - your acceptance of scholarships - academic work

Here I am helping you with that ،
A simple, enjoyable, and improved explanation of the subject matter
- Help with graduation projects
- Help with the required research

Discussing the problems or difficulties facing you as a student of business administration and working to solve them

All you need to be an honored student
Let's start and draw your future

The course is for
College of Commerce students - Department of Business Administration
MBA students
Graduation projects for students of the College of Commerce - Department of Business Administration
Assistant Doctor - Business Administration
verified badge
Do you feel like business subjects are a maze? My goal is for you to stop memorizing and start understanding by transforming abstract concepts of Management and Economics into real and simple examples.

My classes aren't monologues; they're participatory spaces where you're the protagonist. I'll give you the tools to gain independence and improve your grades from the very first session.

Here are the areas where we can work together to make you feel 100% prepared:

📊 Economics and Business Management

💰 Financial Mathematics (no fear of numbers)

🚀 Marketing, Advertising and Projects

🤝 Cooperativism and Administration

Do you have an exam coming up or a project you just can't seem to get started on? Write to me today and let's create a study plan tailored to your needs!
verified badge
University lecturer, teaching all economic, financial, accounting and administrative subjects.

He holds a master's degree in economics
Dr.. Doctorate in economics and international investment

I taught various university subjects in the specializations of economics, finance, accounting, and administration in various colleges in the Gulf
verified badge
I guide, support and advise people, individuals and organizations, so that everyone can develop as best they can as possible as a human being:
- Heal from your suffering and be happier,
- Improve yourself and move forward in your life,
- Awaken one's awareness of one's inner reality and thus know oneself,
- Connect with your inner potential and become ONE with yourself again,
- Free yourself from your inner limits and thus become master of yourself and create your own reality.

The Teaching is Balanced, United and Complete between all the main directions of being and life:
- Psychic: Emotional Awareness and Self-Knowledge,
- Ethical Guidance: Universal Principles, Values and Purposes transcending cultural differences,
- Body / Physical: Hygiene, Health and Body Performance,
- Spiritual: Connection to the Presence within oneself and around oneself,
- Intellectual: Logic, Reasoning and Knowledge of the Natural and Human World (sciences),
- Relational / Social: Relational awareness, Verbal and non-verbal expression and communication, Interpersonal relationships...
verified badge
This course introduces students to the fundamental concepts, functions, and practices of management within organizations. Emphasizing both theory and real-world applications, the course covers the core management functions: planning, organizing, leading, and controlling. Students will explore topics such as strategic decision-making, organizational structure, leadership styles, communication, team dynamics, and performance management. Through case studies, discussions, and practical activities, students will gain a foundational understanding of how effective management contributes to organizational success. This course prepares learners for further studies in business and management, as well as entry-level leadership roles.
verified badge
Business Administration (MBA) is a comprehensive, advanced-level program designed to develop strategic thinking, leadership skills, and practical expertise across all major areas of business. Core subjects include finance, marketing, operations, human resource management, organizational behavior, economics, and business strategy. Students will analyze real-world business challenges, engage in case studies, and participate in collaborative projects to build decision-making and problem-solving abilities. The program emphasizes innovation, global perspectives, and ethical leadership, preparing graduates for executive roles, entrepreneurial ventures, and dynamic career opportunities in diverse industries.
verified badge
This course provides a comprehensive introduction to ISO standards and their practical application in business operations. Designed for professionals, managers, and organizations seeking certification or improvement, the program covers the fundamental principles of ISO, including quality management, risk assessment, process control, and continuous improvement.

Participants will learn how ISO standards such as ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 45001 (Occupational Health & Safety) can be applied to strengthen business performance, ensure compliance, and meet international requirements. Through case studies, workshops, and interactive exercises, learners will gain hands-on knowledge of documentation, auditing, corrective actions, and best practices for sustainable success.

By the end of the program, participants will understand the key requirements of ISO standards, how to implement them effectively, and how to prepare for internal and external audits. This course is ideal for quality managers, compliance officers, team leaders, and business owners who want to achieve excellence, build customer trust, and gain a competitive edge in the global market.
verified badge
1. Introduction to Leadership

2. Leadership Styles


3. Leader's Communication


4. Motivation and team dynamics


5. Emotional intelligence


6. Decision-making


7. Change Management

8. Ethics and responsibility of the leader
verified badge
Business subjects often feel difficult because they stay too theoretical.

As a BBA and Business Studies tutor, I created this course to make management and marketing simple, practical, and exam-focused.

In this course, you’ll learn core concepts, understand real business case studies, and master answer-writing, assignments, and projects with confidence.

We cover all Management, Administration and Marketing subjects in a clear and structured way. (Accounting is not included.)

By the end, you’ll not only understand the concepts but also know how to score high in exams.
verified badge
People are always at the center of my interests.

The training courses offered are therefore personalized and tailored to your specific needs. Whether for professional or personal development, I will guide you through your progress with structured and adapted methods.

In this training, you will be able to deepen your knowledge of project management, to use appropriate tools and to lead your ideas to success!
Good-fit Instructor Guarantee
favorite button
message icon
Contact Hollie