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Mastering the Art of Negotiation: Tactics, Psychology, and Practice

This course provides a comprehensive introduction to the principles and psychology of negotiation. Through case studies, simulations, and real-world exercises, students will learn how to prepare for, structure, and execute negotiations in both personal and professional contexts. Emphasis is placed on understanding interests vs. positions, building rapport, creating value, and managing conflict.

Key topics include:

Building Empathy

BATNA (Best Alternative to a Negotiated Agreement)

Persuasion tactics and influence

Cross-cultural and ethical considerations

By the end of the course, participants will be equipped with practical tools to negotiate more confidently and effectively in any setting.

Location

Online via webcam

General info

Age:
Children (7-12 years old)
Teenagers (13-17 years old)
Adults (18-64 years old)
Seniors (65+ years old)
Student level:
Beginner
Intermediate
Advanced
Duration:
60 minutes
The class is taught in:English

About Me

I’m a results-driven coach passionate about helping individuals unlock their full potential and navigate life, work, and growth with clarity and confidence. With a blend of strategic insight and empathetic support, I help clients set meaningful goals, overcome internal and external blocks, and build actionable plans to thrive , not just succeed.

My coaching style is honest, empowering, and rooted in the belief that lasting change starts with mindset. Whether you're looking to lead with purpose, communicate with impact, or break through personal barriers, I provide a space that’s challenging, safe, and deeply transformative.

Education

Holding a degree in Business and IT from Erasmus University, I developed a strong foundation in both strategic thinking and digital innovation. My academic journey combined the analytical rigor of information systems with the human dynamics of business, giving me a unique perspective on how people, processes, and technology intersect in negotiation and decision-making

Experience / Qualifications

I’m a negotiation coach and educator with over 5 years of experience helping individuals and organizations communicate with impact, navigate conflict, and lead with confidence. I’ve taught negotiation for several years at Erasmus University, equipping students and professionals with the tools to master high-stakes conversations, in boardrooms, classrooms, and everyday life.

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Availability of a typical week

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from 82€Online via webcam

Good-fit Instructor Guarantee


If you are not satisfied after your first lesson, Apprentus will find you another instructor or will refund your first lesson.

Online reputation

  • Instructor since May 2025
  • Phone number verified
  • Google connected

Availability of a typical week

(GMT -05:00) Chicago
MonTueWedThuFriSatSun
0
  
  
  
  
  
  
  
1
  
  
  
  
  
  
  
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  Monday at 3:00
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from 82€Online via webcam

Good-fit Instructor Guarantee


If you are not satisfied after your first lesson, Apprentus will find you another instructor or will refund your first lesson.

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✓ Improvisation is the art of composing within the framework of a role play, without being overplayed so as not to lose credibility, by taking pleasure and appearing convinced (because communication does not consist, for example, of having confidence, but of appearing confident). It helps with a wide range of skills (imagination, emotional faculties, physical expressiveness, vocal projection, clarity of speech, interpretation, improvisation, observation, emulation, stage combat...) to make public speaking, communication , theatricalization enhanced by the stage space and the play of the actor - improviser, during speeches or presentations for example. ✓ Your inventiveness, singularity, commitment and signature being at the center of this training, it is about giving you the techniques to improvise, create, stage, while showing confidence and conviction to your interlocutors, in the private sphere or of the professional. ✓ So how can you also confront your shyness or lack of (relative) self-confidence by surpassing yourself by moving forward? ➤ Express yourself with your body, your emotions, your ideas to mobilize your abilities and your creative energy ➤ Explore your path to personal expression in complete freedom and security by overcoming your fears of expressing yourself in public ➤ Activate flexibility of mind, particularly by practicing active listening ➤ Develop your creativity and imagination while overcoming your shyness, developing your speaking, listening and responding skills ➤ Anchor lasting resources such as letting go, leaving one's comfort zone thanks to a caring framework and personalized modules/exercises For example (but the sessions/modules cover other aspects), to improve your skills during oral interventions in public (debates, media, speeches, 1 to 1, etc.), better manage your personal communication/ professional & the resulting conflicts, master negotiation techniques (...): your objectives in terms of communication may be diverse and the objective of these sessions is precisely to support you to better achieve them. 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And to do this, there are targeted tools. ➤ So, how do you listen and be listened to, convince/persuade and be impactful, challenge and leave an impression, enhance your content, address your audience relevantly and optimize the quality & clarity of the exchange/message? It is precisely a question of going through, applying and deploying practical and effective techniques of oral presentation, simple intervention or 'one to one' exchange, aiming to challenge one's audience or interlocutor, taking care of both the content and the form. , all in a professional or personal setting. Here again, there is a range of precise verbal and non-verbal communication techniques which, once modernized and brought up to date, will be put to the service of your reality. Allowing you to move from fear to pleasure in front of the public. ➤ Thus, mastered, the practical method allows, through a set of simulations and scenarios based on your daily experience supporting pragmatic & concrete techniques, to improve self-confidence, self-assurance, ease by overcoming discomfort and controlling his emotion in public. But also to work on your leadership & charisma, in a context where empathy and emotional intelligence are at the service of communication. ➤ So, in this context, after having precisely defined your objective & gone through the blockages encountered, here are some examples of themes covered through concrete techniques & a targeted methodology, in support of improvisation skills: ✓Practical tools to perfect your rhetoric/repartee ✓Decode and use the practical communication tools of great leaders ✓Fundamentals (practices) of eloquence but also of oratorical art (intonation, gaze, gestures, elocution, range, emotions, pronunciation, development of one's own style of charisma, etc.) to ensure consistency between content and the form ✓Fundamentals of Body Language to support and not interfere with the speech while being convinced & convincing. ✓ Highlighting their speech & promoting their speaking to arouse interest, by building on their strengths. ✓Creation of a coherence between the message emitted & the message received in order to improve its speech and in fact, its professional/personal relations. ✓Management of Q&A sessions & external reactions during an intervention or an oral exchange. ✓Practical tools to put your interlocutor at ease and appear friendly/interested. ✓To succeed in a negotiation/mediation. ✓On the one hand, learning to say 'no' simply in three steps AND on the other hand, getting people to say 'yes'. ✓To turn sentences into positive AND constructive. ✓To manage conflicts (eg 'assertive' communication techniques, eg CNV techniques - Non Violent Communication). ✓To put NLP (neuro-linguistic programming) at the service of communication. ✓To adopt effective, simple, fair and engaging language. ✓To use sentences, turns of phrase & expressions allowing to be precise, simple, effective & challenging. ✓To manage your personal & professional relationships with, for example, the preparation of your ratings. ✓Make your hypersensitivity a strength to tame your abilities. ✓Listening proactively and expressing / conveying ideas / message clearly. ✓Avoid letting your emotions show and propose a constructive solution to problems, while drawing on your own relational skills. ✓Be better equipped to recognize and immediately remedy situations that weaken their authority and affect their ability to communicate effectively. ✓Enhance their potential for expression and creativity (often underestimated until now) and 'apparent' sociability ✓Develop not necessarily self-confidence, but the 'appearance' of self-confidence, refine one's listening to respond adequately, open up to the resources of the imagination, free oneself from the rational to then structure one's speech. ✓Relate their communication objectives (project, institution, values, ideas, demands, etc.) to the form of their expression. ✓Learn and put into practice persuasive communication techniques and better understand the perception that others have of oneself. In order to improve his skills of 'self-presentation' and conveyed image. ✓Practical techniques to foster the engagement of the other party. ✓Strengthen the structure of its communication and develop a convincing argument in order to sell its ideas and projects. ✓ Optimizing internal and external relationships are professional fundamentals so that the structure of sessions, business dialogue and mastery of change communication are valuable. (...) ➤ In short, improvisation, dramatization, public speaking skills are today essential transversal skills for asserting oneself, informing, negotiating and convincing. 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THE TRAINER ➤ With training from Grande Ecole post-preparatory classes & Ivy League university in the United States, our teacher trainer has specialized and has worked for more than 15 years in the field, in Europe and North America, in renowned international public and private establishments, regularly speaking in forums and conferences, and also offering personalized INDIVIDUAL support, with pedagogy and careful methodology as the watchwords. ➤ PLACE, TIMETABLE, PRICES ✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Montreux-Basel-Neuchâtel-Bern-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject. ✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat. ✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions. ✓ Languages: French/English. ✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study). ✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

Nouhaila
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مراجعه المنهج كامل مع حل الاسئله على كل المهارات جرامر ،كتابه، تحدث
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