how to deal with challenging clients and how to self improve

من 148 SAR /س

Most people think about customer service as something that happens when people reach out to a business with a problem. That’s really only half the story, though.
Customer service isn’t just what happens when a customer calls or emails you. For example, it also happens when:

People are shopping for a solution and they find your business. Customer service is happening, even though that person isn’t even a customer yet.
People are on your knowledge base, answering their own questions. That’s customer service, too.

معلومات إضافية

bring good mood :)

المكان

عبر الانترنت من صربيا

من أنا؟

Easy going, very positive, great sense of humor type of person.
I worked on a cruise ship for a very long time in customer services and advanced quickly so I know all there is about what kind of clients are there and what to expect and how not to take it personally, anyone can do it with the proper guidance.
Alo is very important to be self-aware and how to be happy just the way you are :)

المستوى التعليمي

The Higher Education Technical School of Professional Studies-Bachelor degree in web design
high school "Svetozar Miletic" Novi Sad- diploma in the tourism-tourist guide

الخبرة / المؤهلات

Worked for more than six years in tourism and customer services. Positions such as Night manager, customer services representative, front desk supervisor, hotel controller.
a certificate about self-empowering

السن

الأطفال (0-3 سنوات)

أطفال (4-6 سنوات)

الأطفال (7-12 سنة)

شباب (13-17 سنة)

الكبار (18-64 سنة)

الكبار (65 سنة فأكثر)

مستوى الطالب

مبتدئ

متوسط

المدة

30 دقيقة

60 دقيقة

الدرس يدور باللغة

الإنجليزية

الإسبانية

مهارات

خدمة الزبائن

تطوير الذات

الجاهزية في الأسبوع العادي

(GMT -05:00)

نيويورك

على الانترنت عبر كاميرا ويب

Mon

Tue

Wed

Thu

Fri

Sat

Sun

00-04

04-08

08-12

12-16

16-20

20-24

Adem

5.0

(1)

HipHop
Depending on the level, each class will begin with a brief warm up consisting of grooves, isolations, stretching and basic co-ordination drills. Beginner classes tend to work on the above for the first half an hour of class, as well as adding cross floors, while more experienced classes may spend less time on the basics as dancers are expected to have this knowledge. HipHop classes are available in various levels with various instructors. All of my classes will learn choreography each class (with the exception of HipHop Foundation/Technique classes).

HipHop Foundations & HipHop Technique
Whether you are a brand new dancer looking to learn the basics or an experienced dancer wanting to perfect your technique, these are the classes where you will grow the most! Focusing on grooving, execution, texture, isolations as well as touching on various street styles such as, Waving, Locking, improvisation, tools and more
Teaching about musicality, rhythm and co-ordination, grooves and super funky moves! also progress the awareness of the body
this short-term program is perfect for any dancer wanting to get an early start to their dance training!

Breakdance
Each class is divided into age groups and will begin as an 'open level' option until we can better determine the levels of dancers within the classes. We will focus on the foundation of breakdance and learn things such as, toprock, downrock, six-step, c-c and touch on freezes and power moves as the class level progresses.

Improvisation`

This course is designed for anyone curious about the practice of improvisation. Dancers and non- dancers alike are welcome. The skills developed in this class are applicable to any creative process as well as to everyday life. In this class we engage in exercises and improvisational structures to heighten our awareness, broaden our individual movement vocabulary and develop our skills in instant composition. The class also introduces basic partnering skills and often involves optional performance opportunities. This is a dynamic class that fosters both the ability to work in ensemble as well as strengthening the individual’s personal aesthetics and movement style.

Dance improvisation is the process of spontaneously creating movement. Development of improvised movement material is facilitated through a variety of creative explorations including body mapping through levels, shape and dynamics schema. ... The Contemp / Improv class will make time for improvisation.

Dance Improvisation Definition: Dance improvisation is not only about creating new movement, but is also defined as freeing the body from habitual movement patterns. ... As a dancer improvisation is important because it assists students to think on the spot, make quick decisions, and trust their technique.bring

Ines

5.0

(1)

This course emphasizes the development of fluency and intelligibility in spoken English. Through individual and group activities, students work on improving pronunciation, practicing conversation strategies and delivering oral presentations.

Awni

5.0

(1)

I offer private lessons in Spanish, we can do it online“Learn Spanish from Zero – Simple, Supportive, and Enjoyable Lessons!” Learn to Communicate with Ease.
I'm ready to adapt our study plan to your objectives and demands!
I provide personalized methods that will take you step by step to meet your goal! I am dynamic, easy-going and full of energy!

Start your first lesson today!
All material will be provided to you by email.
Lessons are well organized
I can suggest a weekly task
I'm a highly qualified teacher who has a master degree in language learning plus that I have been teaching for 13 years.
Learning a new language can open new doors to your career path.
I can lead you to pass DELE.
Language of teaching can be English, French, Arabic and Spanish.

Bilal

5.0

(1)

As an engineer in research and development with a big experience in mathematics and physics teaching people in morocco and outside neither his level beginner or advanced in a big university or in a school, I have always enjoyed sharing my knowledge. My goal is to provide quality education and a good orientation to reach a very good future. I am aware that some topics may seem complex, but often this is simply the result of an inadequate explanation by the teacher. With me, you will discover how mathematics is funny and easy!

We strive together to achieve academic excellence , overcoming the shortcomings and difficulties encountered by you . Studies will become a pleasant experience for you or your child. In addition to the courses, I can also help with school orientation, identifying their preferences and highlighting the advantages and benefits of a fulfilling educational ambition.

Abdoul

5.0

(1)

This course is aimed at expatriates residing in Senegal or wishing to visit this country and wanting to develop in complete autonomy.
Speaking Wolof in Senegal will help resolve communication needs. You will be able to easily and quickly understand the mechanism of this language spoken in all regions of Senegal.
This course could also be used by trainers responsible for supervising learners who are more comfortable in Wolof.

سيف

5.0

(1)

Immerse yourself in the beauty of the French language through personalized lessons designed to improve your proficiency and confidence. Whether you're a beginner or looking to advance your skills, these lessons are suitable for all levels and focus on achieving your language goals.

In this course, you will be able to:

- Develop a strong foundation in French grammar, vocabulary, and pronunciation.
- Practice speaking, listening, reading and writing skills to achieve fluency.
- Participate in interactive exercises and real conversations to boost your self-confidence.
- Get personalized support based on your needs and learning goals.

With my experience as a certified French teacher and years of teaching in both Arabic and French-speaking environments, I offer a comprehensive approach to learning French that is both effective and enjoyable.

Yosry

5.0

(1)

Arabic and English:
It is simply a course for teaching Arabic and English for all levels in a smooth and enjoyable way that all age groups can understand. It starts with you from scratch to professionalism and also talks about different topics like native speakers.
It is simply a course for teaching Arabic and English for all levels in a smooth and enjoyable way that all age groups can understand. It starts with you from scratch to professionalism and also talks about different topics like native speakers.

Hicham

5.0

(1)

SUARDIAZ Group logo
Office Executive Director
Office Executive Director
SUARDIAZ Group · Full-timeSUARDIAZ Group · Full-time
Apr 2024 - Present · 10 mosApr 2024 to Present · 10 mos
Casablanca Metropolitan Area · On-siteCasablanca Metropolitan Area · On-site
Freight Forwarding / Shipping line agency
Multimodal Integrated Logistics Solutions / Air freight
Warehousing & Distribution Facilities
Chartering & Brokerage (Break Bulk & MT Tankers)
Chart-Parties & Demurrage consultancy
Port operations / Cargo & Ship agent / Container handling
Forwarding & Customs Clearance
Administrative and documentation management

Safae

5.0

(1)

Ce cours de communication en ligne pour enfants de 6 à 12 ans vise à développer leur capacité à s’exprimer clairement, à prendre la parole avec confiance, et à interagir positivement avec les autres.

À travers des activités ludiques, des jeux de rôle, des échanges en groupe et des exercices de mise en situation, les enfants apprendront :

à s’exprimer avec aisance et respect,

à écouter activement,

à gérer leurs émotions pendant la communication,

à construire un discours simple mais structuré.

👩‍🏫 Le tout se passe en ligne, dans un environnement bienveillant, dynamique et adapté à leur âge.

👉 Ce cours est idéal pour les enfants un peu timides, ou ceux qui ont besoin de renforcer leurs compétences sociales et langagières.

Mohammed

5.0

(1)

Dive into the exciting world of the stock market and discover how to analyze, understand, and invest in financial markets with confidence. This course will guide you step-by-step through stock fundamentals, stock market mechanics, and essential strategies for making informed decisions.

Whether you are a beginner or want to deepen your knowledge, you will learn to:

Understand how financial markets work and their players.

Analyze stocks and identify investment opportunities.

Develop a clear strategy to manage your investments and risks.

Practical, accessible and results-oriented content to transform your knowledge into concrete skills and take your first steps towards financial freedom.

Roujina

5.0

(1)

This course is designed to help learners improve their English skills with a focus on practical communication and confidence building. Through engaging lessons, interactive activities, and real‐life examples, you will develop your vocabulary, grammar, pronunciation, and fluency. Whether you need English for work, study, or travel, this class will give you the tools to express yourself clearly and effectively. By the end of the course, you will feel more confident using English in everyday situations and professional contexts

Rakia

5.0

(1)

This course is designed to help learners develop essential personal development and soft skills that are key to success in both professional and personal life. Through interactive lessons and practical activities, participants will strengthen their communication, leadership, emotional intelligence, time management, and problem-solving abilities. The training focuses on real-life situations, giving learners tools to build confidence, improve teamwork, and achieve their goals effectively.

Salma

5.0

(1)

I am a teacher passionate about languages and culture, and I offer personalized courses in Arabic, French, and English.
Each language is taught using a clear method adapted to the level of each learner — whether they are a beginner, an intermediate student or an advanced learner.

My courses aim to develop the four main language skills: listening comprehension, speaking, reading, and writing. You will learn to communicate fluently, master grammar, and enrich your vocabulary while discovering the cultural richness associated with each language.

Whether you are learning for your studies, your career or simply out of passion, my courses are interactive, dynamic and tailored to your specific needs.

Fae

5.0

(1)

If you’ve ever wondered why your cat acts a certain way, or how to help them feel happier, safer, and more balanced at home, this class is for you. I focus on practical, compassionate guidance tailored to your cat’s unique personality and needs. During our session, you’ll learn interesting things about feline behavior (based on your goals): how to improve daily care, understand feline body language, prevent or reduce unwanted behaviors, and create a more peaceful environment for both you and your cat. Whether you’re struggling with a specific issue or simply want to deepen your bond, I’ll help you see your feline friend in a whole new light.

Although this class is listed under “pet trainer,” my approach is a little different. I don’t train cats in the traditional sense, I help YOU understand THEM. Think of me as a feline behavior translator: someone who explains your cat’s body language, emotional needs, and home environment so you can take better care of them and prevent common behavior issues.

I also combine this with gentle life-coaching principles for the owner. When you’re busy, stressed, or unsure how to handle your cat’s needs, it affects both of you. My goal is to support you and your cat together. Helping you create a calmer, more organized routine while improving your cat’s comfort, confidence, and happiness at home. Whether you want behavior insight, better daily care practices, or guidance to feel more grounded as a cat guardian, I’m here to help both sides of the relationship thrive.

Wissal

5.0

(1)

As a qualified teacher with a Bachelor's degree in Linguistics and extensive experience teaching all levels, children and adults, I offer simplified and guaranteed Arabic lessons. My students are my priority, and I work with simple and effective methods.