Conflict management & negotiation: communication support for effective and sustainable control
It is a question of putting in place rational and professional tools to defuse conflicts and enter your comfort / security zone. In particular simple and logical techniques, which make it possible to resolve and manage violent situations in a harmonious, efficient and lasting way. The objectives are: 0. Understand and identify the issues / risks then find a balance between empathy and conviction 1. Use interpersonal communication techniques resulting from mediation to defuse tensions and gain distance 2. Dissociate the relational and the nature of the disagreement - Overcome cognitive and psychological obstacles 3. Acquire the techniques of self-defense and mastery without hurting and being injured 4. Face and then defuse difficult behaviors (blackmail attempts, threats, destabilization) or even dangerous with a mediation strategy 5. Develop conflict management and negotiation skills by alternating attentive listening, active speaking and rationality in the face of the limited rationality of the angry individual. Statistically, the progression following these private sessions is quickly noticeable, from 2 or 3 sessions *. (* study 2020) Postgraduate School Training & Ivy league college in the United States, our teacher has specialized and worked for over 13 years, in Europe and North America, in the field of communication and public speaking in renowned public and private international institutions, involved in forums and conferences, and focused on two areas: training and coaching, with the key words pedagogy and careful methodology. PLACES : - Locations: Geneva-Lausanne-Friborg-Neuchâtel-Montreux-Bâle-Sion-Sierre-Morges-Bienne. But currently, only by videoconference in accordance with national recommendations on Covid. These sessions also seem to be perfectly unanimous since they have the advantages of direct (example: quality of the interaction), without its disadvantages (ex: loss of travel time), with additional advantages (ex: of notes on the chat, which can be reread afterwards). In this context, these videoconference sessions for which you have requested me, seem to arouse a certain enthusiasm (and a certain enthusiasm). At your request, I therefore continue to offer them.
PRISE DE PAROLE EN PUBLIC, RHÉTORIQUE & ART ORATOIRE : LES MÉTHODES DE COMMUNICATION (PROFESSIONNELLE/PERSONNELLE)
Améliorer ses aptitudes lors d'interventions orales en public, mieux gérer sa communication personnelle/professionnelle & les conflits qui en découlent, maîtriser les techniques de négociation (...) : vos objectifs en termes de communication peuvent être divers et l'objectif de ces sessions est justement de vous accompagner pour mieux les atteindre. Alors, comment faire passer un message clair, créer la différence & marquer les esprits? ➤ Que votre objectif soit personnel ou professionnel, la prise de parole est une activité à dominante physique, s'appuyant sur un corps, une voix, un souffle, un rythme (diction), une émotion et surtout des techniques, des outils, une méthode, un savoir-faire, traduisant l'implication de l'orateur dans son discours. . ➤ Au téléphone, en réunion, devant un client, sa famille (…), une prise de parole pertinente et réussie se doit toujours d'être efficace et performante, avec des messages clairs, simples et percutants, créant une adéquation entre le message reçu et le message émis. Une cohérence entre la forme et le fond. ➤ Alors, comment écouter et être écouté, convaincre et être impactant, interpeller et marquer les esprits, valoriser son contenu, s’adresser pertinemment à son audience et optimiser la qualité & clarté de l'échange / du message ? Il s’agit justement de parcourir, mettre en application et déployer des techniques pratiques et efficaces de présentation orale, de simple intervention ou d’échange ‘one to one`, visant à interpeller son public ou interlocuteur, en soignant le fond comme la forme, le tout dans un cadre professionnel ou personnel. Pour cela, il existe des techniques de communication verbale et non verbale. ➤ Ainsi, maîtrisée, la méthode pratique permet, à travers un ensemble de simulations et mises en situation basées sur votre expérience quotidienne venant appuyer les techniques pragmatiques & concrètes, d’améliorer la confiance en soi, son assurance, son aisance en dépassant sa gêne et maitrisant son émotion en public. Mais aussi de travailler sur son leadership & son charisme, dans un contexte ou l’empathie et l’intelligence émotionnelle sont au service de la communication. ➤ Alors, dans ce cadre, après avoir précisément défini votre objectif & parcouru les blocages rencontrés, voici quelques exemples de thématiques parcourues à travers des techniques concrètes & une méthodologie: ✓Perfectionnement de sa rhétorique/répartie ✓Fondamentaux de l'éloquence mais également de l’art oratoire (intonation, regard, gestuelle, élocution, tessiture, émotions, charisme, prononciation) pour assurer une cohérence entre le fond & la forme ✓Fondamentaux du Body Langage pour appuyer et non parasiter le discours tout en se montrant convaincu & convaincant. ✓Mise en valeur de son discours & valorisation de sa prise de parole pour susciter l’intérêt, en misant sur ses forces. ✓Création d’une cohérence entre le message émis & le message reçu afin d’améliorer son discours et de fait, ses relations professionnelles/personnelles. ✓Gestion des sessions de questions réponses & réactions externes pendant une intervention ou un échange oral. ✓Techniques pour mettre à l’aise son interlocuteur et paraitre avenant/intéressé(e). ✓Pour réussir une négociation/médiation. ✓Pour apprendre à dire ‘non’ en trois étapes ET amener à dire ‘oui’. ✓Pour transformer les phrases en positif ET constructif. ✓Pour gérer les conflits (ex. techniques CNV, Communication Non Violente). ✓Pour mettre la PNL (programmation neuro-linguistique) au service de la communication. ✓Pour adopter un langage efficace, simple, juste et engageant. ✓Pour user des phrases, tournures & expressions permettant d'être précis, simple, efficace & interpeller. ✓Pour gérer vos relations personnelles & professionnelles avec par exemple la préparation de vos ratings. ✓Faire de son hypersensibilité une force pour apprivoiser ses capacités. (…) ➤ En bref, chaque séance combine techniques & exercices de mise en pratique adaptées à vos situations du quotidien (filmées avec votre accord afin d’être revisionnées, commentées, décodées ensemble en direct), si bien que vous pourrez les mettre en application immédiatement, et dès la 1ère séance. ➤De formation de Grande Ecole post-classes préparatoires Européenne & d’université de la Ivy league aux Etats-Unis, spécialisé et travaillant depuis plus de 15 ans, en Europe et en Amérique du Nord, dans le domaine de la communication, dans des établissements internationaux publics et privés réputés, intervenant dans des forums et conférences, & orienté vers la pédagogie et la méthodologie soignée. ➤ Lieux : Genève-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Montreux-Bâle-Neuchâtel-Berne-Lucerne-Bruxelles-Luxembourg-Paris-Lyon-Montreal. Mais actuellement et jusqu'à nouvel ordre, uniquement par visio-conférence conformément aux recommandations nationales sur le Covid, ce format convenant par ailleurs à l'unanimité des personnes accompagnées. La qualité de la séance & de l'interaction restent identiques. De plus, les notes prises pendant les séances sont immédiatement retranscrites sur le tchat de la session et vous sont automatiquement transmises afin que vous puissiez les parcourir pendant et après la séance si vous le souhaitez. -Séances en Anglais/Français
THE ART OF TALE: A WHOLE SUBTLE UNIVERSE TO EXPLORE
DESCRIPTION The awareness and initiation into the Art of Storytelling has several objectives: Storytelling in public, Composing a repertoire of stories, Organizing a collective show, Games and putting emotions into play (...). These theoretical and practical training sessions (story structure, voice, memory, diction, management of stage fright, ...). It is a question of going through the history of the tale (origin, different styles of tale, difference between tale and story), the art of telling (work on the voice, the body, the imagination), the tale and the child (importance of the story for the overall development of the child, resource of the imagination, difference between reading and telling) ...: in short, the intention of this course is to make you want even more, to better tell stories Open to all those interested in the story (parents, teachers, animators, educators ...), these sessions can also be offered to the person of your choice. These sessions can be chosen individually or in small groups. PROGRAM ✓ Explore and experience the art of storytelling and discover its hidden sides ✓ Express yourself with your body, your emotions, your ideas, play with situations (...) ✓ Mobilize your capacities and creative energy ✓ Open interior spaces of reverie ✓ Explore your path of personal expression in complete freedom and security ✓ Overcome your fear of public speaking ✓ Make room for your imagination, Develop your creativity ✓ Activate flexibility of mind, Practice active listening ✓ Cooperate, create, play down The art of storytelling allows you to develop your creativity and imagination, because you are both a director and an actor. It also allows you to face your shyness, to develop speaking, listening and responding. Each person evolves at their own pace and appeals to their sense of creativity. Objective: to anchor sustainable resources such as letting go, creativity, presence or self-confidence. In short, this artistic discipline will accompany you in your personal development and will help you get out of your comfort zone thanks to a benevolent environment and playful exercises. THE TRAINER Trained in a Grande Ecole post-preparatory European classes & Ivy League university in the United States, our teacher has specialized and has worked for more than 14 years in the field, in international establishments, intervening in forums and conferences. LOCATION, TIME, LANGUAGES - Locations: Geneva - Lausanne - Friborg - Zurich - Neuchâtel - Lugano - Montreux - Basel - Neuchâtel - Bern - Lucerne -Brussels - Luxembourg - Paris - Lyon. But currently and until further notice, only by videoconference in accordance with national recommendations on Covid. These sessions are also unanimous, I continue to offer this option. Apart from the classic advantages of videoconferencing such as by skype / zoom / whatsapp for example (time savings related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility ...), the quality of the session & the interaction remain the same . In addition, the notes taken during the sessions are immediately transcribed by your interlocutor (on the chat of the session) and are automatically transmitted to you so that you can browse them during and after the session if you wish. - The sessions can be given in French and English. -As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round. CONTACT / PROGRAM First contact by email and phone. A la carte program: evaluated and adapted to each need.
Ecole Formation Coaching
TRAINING TO EMBODY EFFECTIVE MANAGERIAL COMMUNICATION IN THE PROFESSIONAL FRAMEWORK
TRAINING TO EMBODY EFFECTIVE MANAGERIAL COMMUNICATION IN THE PROFESSIONAL FRAMEWORK ➤ Being a good manager is also being a good communicator. After all, a strategy can only be put into practice if you show yourself capable of interacting with your employees, of being a source of inspiration for them and of listening to their concerns. Unfortunately, not all managers naturally excel in this role and their difficulties in asserting themselves as true leaders is often attributable to their difficulties in communicating. ➤ The objective would then be to explore together the areas of improvement in terms of communication know-how. And managing effectively requires specific and cutting-edge know-how. ➤ In fact, managerial communication corresponds to the interactions between the management of the company and the organization and more specifically, between the manager and his team. This manager is in charge of transmitting information and directives coming from higher hierarchical levels, supporting internal communication, distilling messages related to his own management to obtain the commitment of his team, all while transmitting a message effectively. ➤ This exercise can therefore be tricky: this is why it is important to choose the right mediator in order to be well supported, not only to be understood by those around him, but also to carry out his mission. ➤ What to communicate? When ? Whose ? These questions will find an answer in the consistency of the actions undertaken. Good managerial communication will thus aim to exchange / dialogue effectively with its employees, maintain a close link between the different layers of the company, bring human relations back to the heart of the company, establish a climate of trust and good team cohesion, motivate by inspiring. ➤ In short, each session combines techniques & practice exercises adapted to your everyday situations (filmed with your agreement in order to be reviewed, commented on, decoded together live), so that you can put them into practice immediately, and this from the 1st session. Statistically, the progression following these private sessions is quickly noticeable, from 2 or 3 sessions *. (* study 2020). ➤ THE TRAINER: Trained in Grande Ecole post-preparatory classes & Ivy League university in the United States, our teacher has specialized and has been working for more than 15 years, in Europe and North America, in the field of communication , in reputable international public and private establishments, intervening in forums and conferences, and oriented on two axes: training and coaching, with pedagogy and careful methodology as key words. ➤ PLACES, PRICES, LANGUAGES ➤ Locations: Geneva - Lausanne - Friborg - Zurich - Neuchâtel - Lugano - Montreux - Basel - Neuchâtel - Bern - Lucerne - Brussels - Luxembourg - Paris - Lyon - Montreal. But currently & until further notice, only by videoconference in accordance with national recommendations on Covid. As these sessions are unanimous, this option continues to be offered. ➤ Apart from the classic advantages of videoconferencing (time savings related to travel and their unforeseen events, eco-responsibility, increased time flexibility, etc.), the quality of the session and the interaction remain the same. In addition, the notes taken during the sessions are immediately transcribed (on the session chat) and are automatically sent to you so that you can browse them during / after the session if you wish. ➤ Hourly fees: To support each other & please you in this lasting / special period of covid19 and in a spirit of solidarity, the fees have been temporarily reduced. But this fixed price will not increase after the start of the sessions. ➤ The sessions can be given in French and English. ➤ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.
COACHING - COMMUNICATION AND EMOTIONAL CONTROL / EMOTIONS
In order to enrich his emotional skills, it will be a question of making your emotion the ally of your professional efficiency and / or your personal harmony. Emotions punctuate your life, they intervene in a more or less conscious way and have a considerable influence on your well-being and your performance at work. How to recognize them, decipher them and make them your allies? How to face the emotions of others, anticipate their reaction and keep a step back? How to better manage unforeseen situations and tensions? These workshops allow you to learn to listen and tame emotions to improve your personal / professional relationships and strengthen your efficiency at work. The objectives are clear, with always practical applications: - Discover your own emotional process to understand the role and impact of emotions - Analyze its operations and implement personal strategies to channel them - Develop your emotional awareness to be in touch with your values - Strengthen one's balance / harmony, self-confidence as well as the best discovery & mastery of one's own resources / skills / potential as well as new tools - Overcome your fears and blockages to be able to move forward and serenely. - Reduce psychological (stress, anxiety, concentration ...) & psycho-somatic manifestations - Optimization of the emotional process & the concept of emotional intelligence - Make your sensitivity & possible hypersensitivity a strength Indeed, the sensitive & hypersensitive represent a small part of the population and are able to perceive what others do not feel, which is hidden but try to conform to what is expected of them and of them. '' be able to live in community. After a suitable accompaniment, a hypersensitive can learn to tame his innate capacities and to create harmony in his own existence. What happens during a session ? After having defined together one or more global objectives based on your initial problem, each session takes place in two stages. 1) Browse, analyze & dissect together the reflections, thoughts and notes taken during the week and related to your emotions: actions taken based on the suggestions of the previous week; thoughts; feelings: what worked or not / corresponded or not to your expectations. It is also an opportunity to get to know you better in order to better define / define / identify and then solve together the challenges / emotional blockages of the moment. 2) Based on the conclusions of the first part, a proposal of two to three sub-issues of the day to be dealt with during the session (sub-issues built from your initial issue): to answer them, for each of them 'between them, a series of ten to fifteen pragmatic reflections / actions will be proposed to you. Three possible answers: - "I have already tried this solution but it does not suit me" or "I do not really believe it": we go to the next suggestion - “Never tried” or “why not”, “I'll think about it”: we set ourselves the goal of trying as soon as the opportunity arises, by the next session Concretely, a session = a reflection but above all A SESSION = SOLUTIONS / proposals / concrete suggestions to put into practice for the following session in order to overcome its blockages. According to the defined objective, it is a question of identifying & resolving the impact of emotions and their bad channeling not only on his communication but especially on his daily life. Note that during the videoconference session, all the notes are transcribed in the chat so that you can access them at any time when you wish. PLACES, LANGUAGES - Locations: Geneva-Lausanne-Friborg-Zurich-Neuchâtel-Lugano-Montreux-Bâle-Neuchâtel-Berne-Lucerne-Bruxelles-Luxembourg-Paris-Lyon. But currently & until further notice, only by videoconference in accordance with national recommendations on Covid. As these sessions are unanimous, this option continues to be offered. By moving to Montreux / Riviera, our training continues in person if you prefer. Apart from the classic advantages of videoconferencing (time savings related to travel & their unforeseen events, eco-responsibility, increased scheduling flexibility, etc.), the quality of the session & the interaction remain the same. In addition, the notes taken during the sessions are immediately transcribed by your interlocutor (on the chat of the session) and are automatically transmitted to you so that you can browse them during / after the session if you wish. - The sessions can be given in French and English. -As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round. THE THERAPIST - COACH From a Grande Ecole post-preparatory class in France & Ivy League University in the United States, our teacher is specialized in Europe and North America, and has worked for more than 17 years in the field, in renowned international public and private establishments, intervening in forums and conferences.
Skype French class (online) with native teacher! The technology to learn.
The technology to improve your French. Classes with a certified native teacher. Hello Bonjour! I am a native French teacher and have graduated in French Philology since 2012. I have eight years of experience in Belgium and abroad. I propose online classes with a method that I have developed over the years, specifically for online classes. My method: -During class we focus on speaking. Outside of class, I will send you exercises that I will correct each week (grammar, conjugation, writing…). -I use a particular technique based on questions/answers to apply the grammar when speaking. -You will also receive access to an application for your Smartphone (to learn the vocabulary). -Use an interactive whiteboard. -We will use a shared online notebook to correct your exercises and ask me your questions at any time of the day. I propose preparation for official exams (DELF, DALF, TCF, EOI, FIDE in Switzerland...). Classes for beginners, intermediate or advanced levels. Preparation of conferences or talks for business. Job interviews. The class is a bit different when I work with children or teenagers. I use interactive websites and letters. If you want a young, organized, dynamic and passionate teacher, call me or write me! See you soon, Laurie
Spanish French Russian English and Portuguese classes + GCSE / IGCSE/ DELE exams
Hola !!! Hi everyone! Bonjour!My name is Natalie. I teach French, Spanish, Russian, and Portuguese! I am an enthusiastic tutor who can make learning fun and relevant. I aim to make ideas clear to the student, in order that they can use them fluidly and flexibly, and to encourage genuine understanding. I enjoy teaching and believe learning starts with the learner, adapting ideas and course content to meet their interests and needs. I have been teaching these languages for 11 years. I have a Master's degree in English language and literature, a Master's degree with honours in Tourism, Hotel and Restaurant Business and a Master's degree in International Law. I also earned diplomas from the Ministry of Education of France : DELF; Spanish diplomas DELE from Cervantes Institute (Madrid), German diploma from Goethe Institute and Japanese - Language Profiency diploma (Tokyo). I am experienced both with teaching children and adults for business, pleasure or exams. I prepare students for their GCSE/iGCSE, leading them to enter leading prep schools and universities We practise speaking, reading and writing with my students. I teach from scratch and to a desirable result! I am very friendly and the atmosphere is always nice during the lesson! If you have any questions , don’t hesitate to ask, I will be glad to answer!
Greek language and culture.Learn how to communicate with greeks .
I specialize in tutoring the greek language for school and preparation for the exams of the certificates A1,A2,B1,B2,C1,C2.My goal is to keep students challenged, but not overwhelmed. I assign homework after every lesson and provide periodic progress reports. The focus is to learn the greek language and culture very simple .If you are an absolute beginner, don't worry.My method will help you to learn greek .
Conversational English and English Language Communication
This English language course, is mainly targeting those who would like to learn how to communicate in English, and engage in conversations smoothly. The purpose of learning any language is to eventually speak with it fluently and confidently. English language is more than that! Because it is the most spoken language in the world and it opens a huge door to get to know people from all cultures, traditions, backgrounds, beliefs, etc. Without forgetting, the high chances in finding a job when someone knows English language. Therefore, I am willing to teach you how to communicate in this language easily by emphasizing on the right articulation and pronunciation if needed.
Spanish lessons (all levels) by a native Spaniard
I teach Spanish (mother tongue), Catalan (mother tongue) and English (C2) for all ages and levels. I have experience as a teacher and supervisor, so I can teach children and adults. I try to make the lessons fun, dynamic and cover topics that interest my students. I have extensive knowledge of vocabulary, grammar, speaking and writing, as well as experience in training for official exams. I'm in Geneva because I work as a UN intern in the mornings, so don't hesitate to contact me if you're interested! I also speak French and Italian.
English Tutor for Children, Students, Adults and Seniors
This course really adapts to your current English skills and personal learning goals. It contains on a general review of grammar but with emphasis upon speaking and getting comfortable with the English language. Strong attention will be given to the development of composition and critical reading skills. Vocabulary development and outside reading will complement this course of study.
SPANISH APPENDICES FOR BEGINNERS AND / OR ADVANCED PERSONS
In my lessons I will teach you Spanish. We adjust the lessons depending on your goal, level and pace. I teach in English, but my mother tongue is Spanish. In the lessons we deal with grammar and vocabulary. And several practical exercises. Students who need tutoring, just like adults who want to learn fluent Spanish, can come to me. During the coronavirus situation, lessons will be given via skype. For more information, send me a message :)
SPANISH and ITALIAN lessons, HIGH QUALITY learning, all levels, A-Levels, IB GCSEs, examination preparation...
Hello!!! I would be thrilled to have you for student. We offer Spanish and Italian lessons at a native level and always make sure to keep a high-quality learning. Do you need a last minute lesson to prepare you for an examination? Do you wish to improve your language level rapidly and efficiently? Are you moving soon to Spain or Italy ? Do you need to prepare yourself for an interview? Well, you have chosen the right teacher! :-) I can make you discover the Spanish/Italian culture through the lessons and make sure that you will be able to speak properly Spanish/Italian once in Spain/Italy (or who knows Brazil... ;-) ). * Students taking their IB/ GCSEs/ A-Levels or other exams can be guaranteed to get the top grades (but you also need to do your homework and revise your notes ;-) ). I can also help students at the university in business, economics... * Students who are willing to learn Spanish/Italian for fun, let's do it! I can make the lessons fun for you and we can talk about many subjects. You have got a question? I'm waiting for you to send me a message. No questions? You can directly book your first lesson and I'll do my best to give you your desired time slot.
Learn Spoken English for Communication and Public Speaking
These sessions are focused on English for people who encounter challenges in speaking and communicating and lack the techniques that are used for that purpose. We would develop situational vocabulary, corresponding verbs and adverbs that help transmit more precision when speaking. Our mission would be to see where you currently are in the language, strengthen any weak points and create awareness about points that need extra attention. These classes tend to take place in a more relaxed yet fun and stimulating environment. I constantly provide feedback to students about their progress and assign homework to ameliorate the practical and theoretical aspects of the English. This class is all about making English accessible and easy to learn to all through a variety of social and interactive stimulus.. You may request a full refund and get your money after the first class if you think that this class does not suit you.
Spanish Language as we Spanish people speak, write too
Hi all my new students: I'm a Journalist experienced and loving my native language so much that from 10 years decided, and study for, share with the world, no matter age or level, I promise you will enjoy learning. Used to teach on line through Skype. Got references