➤ From NVC (Non-Violent Communication) through the pragmatic tools of empathy and emotional intelligence. From personal to professional. From theory to practice with simulations. It is about putting in place rational tools to defuse conflicts and enter your comfort / security zone. In particular, simple techniques which make it possible to improve intimate, personal and professional relationships, or even to resolve and manage violent situations in a harmonious, effective and lasting way.
➤ Indeed, the objective is to improve personal / professional communication & overcome any resulting conflicts. So how do you get a clear message across and make a difference?
➤ More precisely, the objectives are to:
0. Understand and identify the issues / risks then find a balance between empathy and conviction
1. Use interpersonal communication techniques resulting from mediation to defuse tensions and gain distance
2. Dissociate the relational and the nature of the disagreement - Overcome cognitive and psychological obstacles
3. Acquire the techniques of self-defense and mastery without hurting and being injured
4. Face and then defuse difficult behaviors (blackmail attempts, threats, destabilization) or even dangerous with a mediation strategy
5. Develop conflict management and negotiation skills, alternating attentive listening, active speaking and rationality in the face of the limited rationality of the angry individual.
➤ Whether your objective is personal or professional, defusing conflicts, negotiating and speaking relevant and successful must always be effective and efficient, with clear, simple and powerful messages, creating an adequacy between the message received and the message sent. Consistency between form and substance.
➤ So, how to listen and be listened to, convince and be impactful, challenge and mark the spirits, enhance its content, address its audience effectively and optimize the quality & clarity of the exchange / message? It is precisely a question of going through, applying and deploying practical and effective techniques of verbal and non-verbal communication.
➤ Thus, mastered, the practical method allows, through a set of simulations and scenarios based on your daily experience supporting pragmatic & concrete techniques, to improve self-confidence, self-confidence, but also to work on one's leadership & charisma.
➤ So, after having precisely defined your objective & gone through the blockages encountered, here are some examples of themes covered through concrete techniques & a methodology:
✓Tools and deployment of conflict management tools, including NVC
✓ Perfecting your rhetoric / repartee
✓Body Language fundamentals to support and not interfere with speech while showing conviction & convincing, thus ensuring consistency between content & form
✓Techniques to put the interlocutor at ease and appear friendly / interested
✓To succeed in negotiation / mediation
✓To learn to say 'no' in three steps AND get them to say 'yes'
✓To turn sentences into positive AND constructive
✓To put NLP (neuro-linguistic programming) at the service of non-violent communication
✓To adopt an effective, simple language, just by engaging
✓To use sentences, turns & expressions to be precise, simple, effective & challenge
(...)
➤ In short, each session combines techniques & practice exercises adapted to your everyday situations (filmed with your agreement in order to be reviewed, commented on, decoded together live), so that you can put them into practice immediately, this from the 1st session.
➤ THE TRAINER
Trained in a Grande Ecole post-preparatory European classes & Ivy League university in the United States, our teacher has specialized and has worked for more than 15 years, in Europe and North America, in the field of communication, in renowned international public and private establishments, intervening in forums and conferences, & oriented towards pedagogy and careful methodology.
-Apart from the classic advantages of videoconferencing (time savings related to travel, eco-responsibility, increased scheduling flexibility, etc.), the quality of the session & the interaction remain the same. In addition, the notes taken during the sessions are immediately transcribed on the session chat and are automatically transmitted to you so that you can browse them during and after the session if you wish.
- Hourly fees: To support each other and to be pleasant to you in this period of covid19 and in a spirit of solidarity, the fees have been temporarily reduced. But this fixed price will not increase after the start of the sessions.
-Sessions in English / French
-As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.
