معلم موثوق
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منذ أكتوبر 2021
أستاذ منذ أكتوبر 2021
Business course on how to improve on your Customer Service in any industry.
من 125.52 QAR /س
Customer service is the support and assistance businesses offer before, during, and after purchasing the products/services. Quality customer service adds an immense amount of value to a product and helps build long-lasting relationships with customers.
Today’s customer service is much more than traditional phone support. Rapid tech advancements reshaped the way businesses interact with customers and created the proliferation of digital service channels. Receiving fast, efficient, personalized support and a seamless experience is what consumers generally expect from brands these days.
Customer service should be a top priority for any business and practitioners because ;
Customer service expectations are constantly increasing and changing.
Consumers value high-quality service and are ready to pay more to receive it.
Customer service can significantly influence consumers’ buying decisions.
Good customer service helps increase customer satisfaction, improve customer relations and retention.
Happy consumers tend to share their positive service experiences, creating positive word-of-mouth for brands.
Outstanding customer service can turn customers into brand advocates, which brings in more traffic and referrals.
Consumers will not tolerate bad service and leave brands that fail to meet their service expectations.
Unsatisfied customers can damage a brand’s reputation by sharing their negative service experiences through social networks and review sites.
Investing in service improvement is cheaper than dealing with a damaged reputation caused by poor service.
High-quality customer service ultimately results in continued revenue growth.
Please feel free to join my class for a practical and a top notch tutorial on customer service for continuous improvement in the service and product sector .
Today’s customer service is much more than traditional phone support. Rapid tech advancements reshaped the way businesses interact with customers and created the proliferation of digital service channels. Receiving fast, efficient, personalized support and a seamless experience is what consumers generally expect from brands these days.
Customer service should be a top priority for any business and practitioners because ;
Customer service expectations are constantly increasing and changing.
Consumers value high-quality service and are ready to pay more to receive it.
Customer service can significantly influence consumers’ buying decisions.
Good customer service helps increase customer satisfaction, improve customer relations and retention.
Happy consumers tend to share their positive service experiences, creating positive word-of-mouth for brands.
Outstanding customer service can turn customers into brand advocates, which brings in more traffic and referrals.
Consumers will not tolerate bad service and leave brands that fail to meet their service expectations.
Unsatisfied customers can damage a brand’s reputation by sharing their negative service experiences through social networks and review sites.
Investing in service improvement is cheaper than dealing with a damaged reputation caused by poor service.
High-quality customer service ultimately results in continued revenue growth.
Please feel free to join my class for a practical and a top notch tutorial on customer service for continuous improvement in the service and product sector .
معلومات إضافية
Students or participants for this class should get their laptops ,pay attention and ask questions ,because my class would be so interactive and exciting.
المكان
عبر الانترنت من غانا
من أنا؟
Dedicated and passion driven Customer Service/Sales Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
I have trained and occupied managerial positions in various capacities as a customer service person .Teaching and lecturing has been one of my passions aside work , and able to deliver anytime when given the opportunity.
I am a lovely and a lively tutor on any day irrespective of any provocation.
I believe and understand what i love to do and able to manage it.
Learning, I believe is a process and since no human being is a repository of knowledge.
We always have to give people a chance , whether slow or fast leaners , the utmost aim to achieving some success with my student is to make my class interactive , exciting and making the topics feel so simple and easy to understand . I have an enviable experience and qualifications in the field of business and it's related courses.
therefore with all these traits i believe there should not be a difficulty for any student . I am inviting all to engage me and will succeed together .
I have trained and occupied managerial positions in various capacities as a customer service person .Teaching and lecturing has been one of my passions aside work , and able to deliver anytime when given the opportunity.
I am a lovely and a lively tutor on any day irrespective of any provocation.
I believe and understand what i love to do and able to manage it.
Learning, I believe is a process and since no human being is a repository of knowledge.
We always have to give people a chance , whether slow or fast leaners , the utmost aim to achieving some success with my student is to make my class interactive , exciting and making the topics feel so simple and easy to understand . I have an enviable experience and qualifications in the field of business and it's related courses.
therefore with all these traits i believe there should not be a difficulty for any student . I am inviting all to engage me and will succeed together .
المستوى التعليمي
Diploma: Business -Accounting
Takoradi Polytechnic | Takoradi, Ghana | September 2003
Graduate Diploma: Procurement
Chartered Institute of Purchasing and Supply | United Kingdom, UK | January 2007
Diploma: Operations Management
Alison Training Courses | Ireland Online | February 2014
Diploma: Customer Service
Alison Training Courses | Ireland Online | July 2014
Advance Diploma Level 5: Customer Service and Public Relations
CPD Courses for Professional Development | United Kingdom 2021
Takoradi Polytechnic | Takoradi, Ghana | September 2003
Graduate Diploma: Procurement
Chartered Institute of Purchasing and Supply | United Kingdom, UK | January 2007
Diploma: Operations Management
Alison Training Courses | Ireland Online | February 2014
Diploma: Customer Service
Alison Training Courses | Ireland Online | July 2014
Advance Diploma Level 5: Customer Service and Public Relations
CPD Courses for Professional Development | United Kingdom 2021
الخبرة / المؤهلات
Administrator - Business Operations
Affiliate school of professional studies | Accra, GH | Jan 2018-Current.
Chat Moderator/Host
888 Holdings International | Remote, Gibraltar | Jan 2014-Jan 2017
Grupo Noa international. (USA)
Training program on Telecommuting.
2016 (1 month) Customer service:
Country Sales Representative /Manager part time. (2016)
Instant football international. (Russia)
Operations Manager
Xtreme life management Consults | Accra, GH | Jan 2009-Jan 2013
Accounting Intern
Ghana Airways limited | Accra, GH | Aug 2002-Feb 2003
Affiliate school of professional studies | Accra, GH | Jan 2018-Current.
Chat Moderator/Host
888 Holdings International | Remote, Gibraltar | Jan 2014-Jan 2017
Grupo Noa international. (USA)
Training program on Telecommuting.
2016 (1 month) Customer service:
Country Sales Representative /Manager part time. (2016)
Instant football international. (Russia)
Operations Manager
Xtreme life management Consults | Accra, GH | Jan 2009-Jan 2013
Accounting Intern
Ghana Airways limited | Accra, GH | Aug 2002-Feb 2003
السن
شباب (13-17 سنة)
الكبار (18-64 سنة)
الكبار (65 سنة فأكثر)
مستوى الطالب
مبتدئ
متوسط
متقدم
المدة
30 دقيقة
45 دقيقة
60 دقيقة
90 دقيقة
120 دقيقة
الدرس يدور باللغة
الإنجليزية
الجاهزية في الأسبوع العادي
(GMT -05:00)
نيويورك
على الانترنت عبر كاميرا ويب
Mon
Tue
Wed
Thu
Fri
Sat
Sun
00-04
04-08
08-12
12-16
16-20
20-24
فصول مماثلة
اتصل بGodfred Ani
الدرس الأول مضمون
بواسطة ضمان المدرس المناسب
بواسطة ضمان المدرس المناسب
فصول مماثلة
ضمان المدرس المناسب
اتصل بGodfred Ani