Experiència de més de 20 anys donant classes d'anglès i català a grups reduïts d'ESO i Batxillerat i classes de repàs en el sector de les Humanitats.
Doy clases de inglés desde hace muchos años. He impartido a grupos reducidos y a particulares de repaso (ESO y Bachillerato). Me desplazo. Busco estabilidad y continuidad para todo el curso. Enseñar es mi vocación.
Por las mañanas trabajo en una empresa de telemárketing en BCN en un ambiente multicultural donde el inglés es nuestra lengua vehicular y a partir de las 16h tengo disponibilidad.
Actualmente soy profesor de inglés en la Academia English Studio, en Cornellà de Llobregat en turno de tardes. Todos los niveles y edades. Barajo la posibilidad de dedicarme a la docencia también en horario de mañana, siempre y cuando la oferta para este horario fuera de mi interés. En el turno de tarde soy autónomo. Busco estabilidad y continuidad en Academia o similar para todo el curso y en verano.
My name is Xavier.
I was born in Barcelona... a long time ago. I grow up in this town, but now I live a bit far from here. I studied at the University of Barcelona and in Huddersfield (near Shefield, Halifax, Leeds, Manchester, Liverpool,...not very far from York: quite nice places and better people), and I've been teaching Catalan, Spanish, Phillsofy, History and English for a long time...since I was 16. What happened? Very short, I promise: I was walking down the street two years ago, from just opposite this private school, and I thought myself: well, you might enter this place and see. I like English language very much... and the UK,... but I don' t have a poster of the Queen on my bedroom's wall. It was a sort of a blind date. And there she was: her smile, her diligence, effectiveness. Eva listened to me. And after two weeks she was texting me for a class. Please, Xavier, can you cover for some classes? And here I am. English Studio, Academy of English in Barcelona, where I used to be a teacher until Covid 19 knocked at the door of our lives, and teachers and students had to be at home.
Professional Objective: English teacher.
Morning shift:
Professional experience
More than 15 years in several Contact Centers as an Agent or as a Team Leader or Supervisor. Companies: Teletech, Telefono Permanente, MST, Teleperformance and Promofon.
As a Team Leader / Supervisor: more than three years in Teleperformance and Promofon, (ONO), making sure the group of Agents were appropriatly trained and equipped to resolve doubts, problems and change requests; makintg sure the team could respond effectively to Account Managers ` requests for further information and , when necessary, take proactive action to ensure they were aware of an issue. And last but not least, every day monitoring work, keeping an eye on the activity of premium learners, ensuring the team was taking the necessary proactive action, either by phone or email.
I had to support very often other colleagues in accordance with business needs and to share ideas to improve business practices and the quality of the service.
More than 20 years as an English teacher. Also, Spanish, Catalan an Humanities subjects.
Qualifications: Universitat Central de Barcelona, Law Studies.
Fluent English and intermediate level of French.
Native level of Catalan and Spanish
