Hospitality Management in Practice; applying management theory to real life

A partir de 81.73 $ /h

Hospitality Management is an intricate art of balance; balancing business needs with those of your guests; balancing Human Resource management with Guest Expectations; balancing cost controls with service provision.

This lesson will take you through the typical day of a Hotel Manager; understand the various tasks required in most organisations and how to balance company needs with individual needs.

As an experienced hotelier, with a Post Graduate Degree in International Business and Hospitality Management and a PTLLS training qualification, coupled with nearly 30 years experience in the trade from Kitchen Porter to General Manager, I can translate theory to real life for all aspiring Hotel Managers. A great way to understand the challenges in the hotel or restaurant environment and understand the modern hospitality world and culture.

Lugar

Conectado desde Reino Unido

Acerca de mí

A hotel stalwart who worked his way up the ranks, all the way to operating a hospitality business operation for the U.K., launching a new brand of hotel group and managing new openings for an international company. I love people, I love new knowledge and I love sharing knowledge. Most importantly I love to share practical, useful advice and information that relates to the realities of hotel and business management.

From financial analysis, to reporting, to change and operational process development, I have turned my hand to everything.

Formación

PostGraduate Diploma in International Business Management in Hospitality and Tourism
PTLLS Level 4
Life - plenty of experience in people management and operating businesses.

Experiencia / Calificaciones

29 Years Hotel Industry experience; 20 years in hospitality management roles.
5 years as a corporate trainer
10+ years coaching and mentoring staff

Edad

Adultos (18-64 años)

Tercera edad (65+ años)

Nivel del estudiante

Principiante

Intermedio

Avanzado

Duración

60 minutos

La clase se imparte en

inglés

Habilidades

Gestión de hostelería

Gestión empresarial

Habilidades empresariales

Disponibilidad en una semana típica.

(GMT -05:00)

Nueva York

En línea vía webcam

Mon

Tue

Wed

Thu

Fri

Sat

Sun

00-04

04-08

08-12

12-16

16-20

20-24

Patricia

5.0

(4)

ITIL is currently the most accepted and used framework in the world of IT service management.
ITIL is a set of concepts and best practices regarding the management of information technology (IT) services, and how it can be better aligned with business processes. It describes in detail an extensive set of functions and processes designed to help organizations achieve quality and efficiency in IT operations.
Through the course you will know the framework used for the management of technology services, the value chain, its principles, and processes that are part of ITIL for the 4th Industrial Revolution.
You will be prepared to take the ITIL v4 Foundation certification exam

James

5.0

(4)

I work mostly online at the moment, please get in touch and we can arrange a suitable schedule.
Classes are here to meet your needs as an English learner.

Classes will develop but some of the activities that can be done:
Conversations
Grammar
Business English
Formal v Informal
IT English
Medical English
Topics and Question activities
Reading and writing
IELTS testing
Journalism

Jay

5.0

(4)

Accelerate English proficiency for: business trips, better communicating with foreign company branches, site-visits in other countries and other related or relevant activities.

We offer intensive and immersive English training, in which managers can learn interactively with their private Native English speaking coach, through practical, theoretical, analytical discovery and development.

Audiovisuals, and more are used. Apply effective tactics in practical situations.

This encompasses: how to effectively negotiate, how to more efficiently manage time, best practices for executing operations, how to cope with company re-structuring and more.

**NOTE: This class is a half-day commitment (4-hours) or full-day commitment (7-hours) only and can also be offered and adjusted to accommodate multiple individuals as a group session, for economical purposes. It is advised that groups not exceed more than 3 individuals per session unless the trainer approves. Charges are subject to distances, distance durations, bank holidays and any off-peak/out-of-standard office hours, etc.!!

Gaëlle

5.0

(4)

Kids don't need lectures about "good money habits." They need to feel what money does.
While adults debate finances at home, kids are already using money, without actually understanding how.

In this course, we learn by playing. And by thinking.
We'll explore together:
✓ Simulate a real shop: handle actual money, practice spending and saving, discover what it feels like
✓ Create a personal budget: not boring spreadsheets, but visuals, games, and real challenges
✓ Ask the real questions: Need vs. want. Why save? How do people earn? What's debt?
✓ Discover how systems work: Banks, loans, digital money, and financial security
✓ Think like an entrepreneur: What services can I offer? How do I create value? How do I turn an idea into money?

Why this is different:
Most kids think "money is complicated." This class shows them that money is a tool, not a mystery, not something to fear.
And, more importantly: that they can control it.

What they take home:
A personal budgeting system they actually understand. Answers to questions they've been asking. And the mindset: money is a means, not an end.

Format: Online or Barcelona | 60-min sessions | Small group or one-on-one

For curious kids who ask questions about money.

Luis

5.0

(4)

Welcome to the Artistic Self Management Online Course! If you are a freelance artist looking to master the skills necessary to jumpstart your career in the creative industry, this course is your ultimate guide. Learn to navigate the world of self-management, from promotion to strategic planning, and discover how to turn your passion into a successful and sustainable career.

Duration: 8 weeks (16 video lessons)

Course Modules:

1. Introduction to Artistic Self Management
- Definition and benefits of self-management
- Goal setting and artistic vision

2. Building Your Personal Brand
- Identification of your artistic identity
- Creation of a coherent image and voice

3. Marketing and Promotion Strategies
- Use of social networks and digital platforms
- Creative campaigns and engagement strategies

4. Audience and Fan Base Development
- Building and maintaining relationships with your followers
- Creation of content that connects emotionally

5. Planning Tours and Live Performances
- Organization of local and regional tours
- How to create memorable experiences on stage

6. Monetization and Finance in the Creative Industry
- Income diversification as an independent artist
- Budget and financial management

7. Collaborations and Networking
- How to establish relationships with other artists and professionals
- Opportunities for collaboration and joint growth

8. Maintaining Your Long-Term Career
- Strategies to evolve with the industry
- Maintain passion and motivation over time

Each module includes:
- Video lessons with practical examples
- Application activities for your own career
- Personalized feedback on your strategies and plans
- Case study of successful artists in self-management
- Access to an online community to share experiences and tips

This course will provide you with the essential tools to become a successful and confident self-managed artist, capable of taking your creative career to the next level! No matter what stage you are at, this course will give you the knowledge and confidence to stand out in the industry!

Khamida

5.0

(4)

私のオンライン言語メンタリングプログラム「Coala Minds」では、日本語を学びながら、思考力や実践的なスキルを養うことを目指しています。単なる言語の習得ではなく、個別のニーズに合わせて、実用的かつ楽しい学習体験を提供しています。

たとえば、日本で働く若手のプロフェッショナルには、ビジネスで使える日本語やプレゼン力を短期間で磨くためのコースを用意しています。私は過去に日本企業で3年間働き、国際投資家とのやり取りや、大阪エキスポやモビリティショー2020・2023でIT企業のプレゼンを担当した経験があります。そのノウハウを活かし、実際に役立つ日本語を教えることができます。

また、私はキルギスのファーストレディの公式通訳を務めた経験や、アップサイクリング業界のトップ企業「Rin」のスタートアップコンテストにおけるピッチ作成を支援した実績もあります。これらの経験を活かして、生徒が自信を持って日本語を使い、目標に近づけるよう全力でサポートしています。

「Coala Minds」の目標は、日本語を学ぶことだけでなく、学ぶプロセスを通じて自己成長を実感し、自分の可能性を広げることです。個別指導であなたの目標に合わせた現実的なプランを作り、楽しみながら学べる環境を提供します。

私はオンラインで指導を行っているので、どこからでも受講可能です。興味があれば、ぜひ気軽にご連絡ください!メールアドレスは

German

5.0

(4)

Experienced teacher with more than 5 years helping other to speak spanish fluently.

I am from spain, malaga but right now i am living in muscat. I am an international trade & investment consultant within the business world.

Get ready to level up your spanish to the business level and aim higher!

Adela

5.0

(4)

Clases de italiano on-line. Todos los niveles: inicial, avanzando, conversación.
Explicación detallada de las diferencias entre el castellano y el italiano.
Programas especiales de acuerdo a tus necesidades: Viajes, negocios.
Mis clases son entretenidas y con mucha conversacion para poner en practica lo aprendido.

Carolina

5.0

(4)

Designed for professionals who want to communicate confidently in international workplaces, this course helps you improve your speaking, writing and professional language skills. With experience training employees, supporting leaders and developing corporate communication content for global companies, I bring a practical, workplace-focused approach.

We work on:
- Professional vocabulary & email writing
- Presentations and meetings
- Negotiation & clear communication
- Pronunciation and accent clarity
- Industry-specific scenarios
- Cultural adaptation in global teams

Every class is tailored to your job role and real tasks. You’ll gain confidence, clarity and the ability to express your ideas with impact in English-speaking environments.

Learn to Perfect Your American English Accent and Communication Skills—for Work, Academics, and Everyday Life
Great for Study Abroad and International Students!

“Where are you from? ...No, but where are you actually from?”

I was born and have lived in the United States my entire life (28 years). I lived in the rural Midwestern state of Wisconsin until age 13. Then I lived, attended middle school, graduated high school, and attended university in the major U.S. cities of Chicago, Illinois, and San Francisco, California.

I come from a bilingual home, and my parents speak with an accent—but my American English accent is clear, standard, and natural.

I’m happy to work with you to help you sound more American. This can be extremely useful for English learners who want to communicate more confidently and comfortably in school, at work, and in daily life.

We will cover:
• Accent and pronunciation
• Pacing and rhythm
• Vocabulary and word choice
• Delivery and confidence

All techniques are based on evidence from linguistics and communication studies, so you’ll understand why they work—not just memorize rules. Accent and communication improvement is a science and an art.

I have worked in journalism, speech-language pathology, tourism, and customer service. I have experience in high-academic settings (like museums and graduate seminars) and everyday settings (like working in stores). I am currently working toward a Level 5 TEFL diploma.

I have one semester left in my degree in Spanish and Chinese at San Francisco State University, and I plan to move abroad for graduate school. I have also taken graduate-level classes in Chinese and Spanish. I speak eight languages fluently, and I understand what it takes to make a foreign-language accent sound natural and confident.
I’m warm, friendly, patient, professional, open-minded, and flexible. Every student has a unique journey in language learning, and I will meet you where you are to meet your goals.

Feel free to message me with any questions!
• Se habla español
• 这里讲中文
• Fala-se português
• 日本語が話せます
• On parle français
• Der tales dansk
• Se vorbește română

Irina

5.0

(4)

Esta asignatura redefine el rol del vendedor como un solucionador de problemas y un facilitador de bienestar. El enfoque principal es la Venta Consultiva y Relacional, donde el éxito no se mide por una transacción única, sino por la solidez del vínculo creado y la satisfacción real de la necesidad del cliente. Exploramos cómo el comportamiento de compra está impulsado por factores emocionales, sociales y racionales, integrando la ética y la empatía como motores de rentabilidad.

Silvia

5.0

(4)

Graduada en Administración y Dirección de Empresas y a punto de finalizar el Máster de Profesorado. Me apasiona el área de Economía y Empresa y todo lo que se deriva de ella, y disfruto transmitiendo a mis alumnos lo práctico, útil y real que es lo que aprendemos en clase.

He realizado prácticas docentes y clases particulares, adaptando las clases a cada estudiante y buscando siempre que el aprendizaje sea claro, motivador y aplicable a la vida real. Cuento con un nivel C de inglés y experiencia en el extranjero, puedo complementar clases con apoyo en idiomas cuando sea necesario.

Busco una oportunidad como docente en Málaga, con disponibilidad a jornada completa, tanto en modalidad presencial como online.

Elham

5.0

(4)

Selling is not about pressure or manipulation, it’s about understanding people, building trust, and communicating value clearly.
In this practical workshop, I share real-life sales and customer communication skills based on over 20 years of hands-on customer service experience and 9 years in retail, combined with an academic background in MBA (Strategy) and a PhD in Policy.
This class is designed for people who want practical, usable skills, not theory.

What you will learn:
✨️How to communicate confidently with customers
✨️How to understand customer needs quickly
✨️How to handle objections naturally (without stress or pressure)
✨️How to sell ethically and professionally
✨️How to adapt your communication style to different personalities
✨️Common mistakes that lose sales and how to avoid them

Who this class is for:
Retail and shop staff
Customer service professionals
Freelancers or small business owners
Anyone who wants to improve their communication and selling skills
This session is interactive, realistic, and based on real workplace situations — not scripts or generic sales tricks.

Susana

5.0

(4)

En un entorno económico caracterizado por la volatilidad y la transformación digital, la administración de empresas ha dejado de ser una disciplina estática para convertirse en un ejercicio de adaptabilidad estratégica. Este curso ofrece una inmersión profunda en los pilares fundamentales que sostienen a las organizaciones contemporáneas, desde la planificación financiera y la optimización de procesos hasta la gestión del talento humano.