The idea is to get quality knowledge for supplier management, from basic steps, no matter, if you are an absolute beginner, we can pass through: *Supplier Quality Assurance, management of supplier quality in the automotive industry, in general *How to create a claim *8D reports, 8 basic steps for problem-solving *Supplier Charge Back, how to create, what is a constraint and recommendation * Standard quality tools e.g QRQC, 5Why, Ishikawa, Pareto * Supplier's KPI, Claim tracking list, Monthly reports, Quality roadmap then we can continue with a specific problem that bothers you.