Vente : Prospection, Négociation, Fidélisation dans un contexte omnicanal

Van 35 € /h

La vente dans un contexte omnicanal

PROSPECTION :
Identifier les marches cibles à prospecter
construire le plan de prospection omnicanal
préparer les actions de prospection
analyser les résultats de prospection

PROPROSITION COMMERCIALE VS DEVIS
Créer une proposition commerciale de qualité

NEGOCIATION
Les principes de la négociation
Les techniques de negociation
Les techniques de closing

FIDELISATION :
Fidéliser ses clients
Upselling
Satisfaction client
Mesurer la satisfaction client

Locatie

Online vanuit la France

Leeftijd

Tieners (13-17 jaar oud)

Volwassenen (18-64 jaar oud)

Senioren (65+ jaar oud)

Niveau van de leerling

Beginner

Gemiddeld

Gevorderden

Duur

60 minuten

90 minuten

120 minuten

De les wordt gegeven in

Frans

Vaardigheden

Verkoop

Business writing

Onderhandeling

Beschikbaarheid typische week

(GMT -05:00)

New York

Online via webcam

Mon

Tue

Wed

Thu

Fri

Sat

Sun

00-04

04-08

08-12

12-16

16-20

20-24

Pauline

4.56

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My goal is to provide enjoyable learning experiences to my students. I strive to provide an environment which cultivates a culture of confidence, mutual respect, promotion of diversity and equal opportunities. I believe that every student learns in a different way. Therefore I practise a learner-centred approach where my students are strongly encouraged to participate actively in their own learning process.

Juliana

4.56

(9)

J'ai plus de 10 ans d'expérience dans l'enseignement de l'anglais comme langue étrangère à la fois de manière indépendante et dans des académies internationales pour les objectifs les plus diversifiés :
Examens internationaux (Cambridge, TOEFL, IELTS), affaires (entretiens, présentations de travail), Erasmus, échange et autres activités de voyage / loisirs, traduction (simultanée ou de documents: thèse, articles, etc.).

Les cours sont dynamiques et polyvalents avec une approche méthodologique de la grammaire, de la compréhension et de la production orales et écrites, de l'utilisation informelle du langage et du vocabulaire, des présentations périodiques et des tests simulés. Les cours sont conçus spécifiquement pour aider les modes de vie et les intérêts des élèves, y compris la quantité / absence de devoirs, du matériel personnalisé et le rythme.

Peter

4.56

(9)

English has become the lingua franca of much of the world and has become hugely important in the IT world.
I have dealt with mostly teenagers and young adults over the years preparing for exams or in summer schools but I now prefer to concentrate on business, and conversational English.
Having recently completed the CELTA training (entirely on line with real students from Japan to Brazil) I like to follow a structured approach to lessons and have become very adept at using Zoom to teach with, though I am rather looking forward to get back into the classroom and teach in person.

Jay

4.56

(9)

In this workshop, we will aggregate necessary content from you, formulate and organize your ideas and thoughts with precision, structure and format two drafts of your resume/C.V. and finalize a document that best represents you professionally.

Note: Variations of the document (for other contextual usage) can also be created with advance notice, discussion and negotiation.

Tools for examination:

-curriculum vitaes (resumes)
-cover letters (presentation letters),
-introduction & motivations letters
-university & college application letters (for admission)
-formal letter writing,
-creative writing,
-in-kind donation letters,
-and related documents!

(*This includes punctuation, salutation and apostrophe usage in writing.)

Note (specifically for WEBSITES): Translations are also possible; however, thorough discussion about price adjustments depends on word count, whether adaptation/translation/proofreading is needed. Project deadline of completion must also be calculated and agreed upon prior to making your final reservation for such a service.

Pelin

4.56

(9)

Hello :) I am an ESL instructor with a BA in American Culture&literature and Teaching English and conducting one-to-one lessons. Currently, I am studying for a master's degree in Applied Linguistics and Tesol, U.K.My specializations are Business English and exam preparations for Toefl, IELTS, Toeic, Cambridge Advanced and Online Teaching. During my lessons, I utilize coursebooks targeted for these exams and provide additional resources for the students if needed. Additionally, I help university students, business people and ex-pats reinforce their English in presentations, essays and conversations.

I am proud to say that the students who I prepared for Toefl and Ielts tests have gotten the required scores for these tests and are obtaining their master's degrees at the University of Leiden and Tu Eindhoven.

Sita

4.56

(9)

Online Engelse lessen via Zoom

Engels is mijn moedertaal, dus ik ben 100% native en spreek de taal vloeiend. Ik heb een opleiding om Engels docent te worden via Cambridge Universiteit gedaan (CELTA). Bovendien heb ik Engels ook op universitair niveau gestudeerd.

Dus kan ik kinderen, pubers en volwassenen Engelse les geven op allerlei niveaus, zowel voor school, privé en zakelijke doeleinden.

Marvene

4.56

(9)

Whether you want to start your own business or want to work in industry, you need to have some good business management skills and should be able to communicate well. Changes in technology have made the need to be up to date with new and challenging approaches to doing business. The way to communicate, the media that can be used, the way customers are now shopping, the increased competition have all made it necessary to have the necessary skills to succeed .

Leouzha

4.56

(9)

I am an experienced English language instructor with expertise in teaching students of all levels. I have a strong educational background, having taught English at a renowned university where the language of instruction is English. In addition, I have gained practical experience by working for an American company, which has further enhanced my understanding of the language and its application in professional settings. With my comprehensive knowledge and practical experience, I am equipped to provide effective and tailored instruction to students at any proficiency level, helping them improve their English skills and achieve their language goals. Learning the English language can have numerous benefits that extend beyond academic studies. Here are some ways in which learning English can improve your studies, way of life, and overall personal growth:

1. Academic Advancement: English is widely used as the language of instruction in universities worldwide. By mastering English, you can access a broader range of educational opportunities, including scholarships, research opportunities, and exchange programs in English-speaking countries.

2. Career Opportunities: English fluency is highly valued in the global job market. It can open doors to international career prospects and increase your employability in multinational companies. Many industries, such as tourism, hospitality, international business, and communications, require English proficiency for successful career advancement.

3. Enhanced Communication Skills: English is considered the lingua franca of the modern world. By improving your English, you can effectively communicate with people from diverse cultures and backgrounds, expanding your social and professional networks. It allows you to connect with a wider range of individuals, fostering cultural exchange and broadening your horizons.

4. Access to Knowledge and Resources: English is the primary language of the internet, scientific research, and academic publications. By mastering English, you gain access to a vast array of resources, including books, articles, online courses, and educational materials, enabling you to stay updated with the latest advancements in various fields.

Overall, learning English offers a multitude of benefits, ranging from academic and career opportunities to personal and cultural enrichment. It equips you with a valuable skill set that can significantly impact your studies, way of life, and future prospects.

Vito

4.56

(9)

Ik, Vito, begrijp dat de kunst van het verkopen draait om meer dan alleen cijfers. Het gaat om jou, jouw vaardigheden, en jouw potentieel. Daarom bied ik sales trainingen aan die speciaal zijn ontworpen om jouw verkoopvaardigheden te verbeteren en jou te helpen meer uit jezelf te halen.

Waarom Mijn Trainingen?

Praktische Inzichten:
Mijn trainingen zijn niet zomaar theoretische sessies. Ik geef jou tools en technieken die jij direct kunt toepassen in jouw dagelijkse werk. Stel je voor dat jij na elke training met concrete, nieuwe vaardigheden aan de slag gaat.

Ervaren Coach:
Als doorgewinterde professional met jarenlange ervaring in de verkoop, deel ik mijn waardevolle kennis en tips uit de praktijk met jou, zodat jij leert van de besten in het vak.

Persoonlijke Groei:
Ik richt me niet alleen op het verbeteren van jouw verkooptechnieken, maar ook op jouw persoonlijke ontwikkeling. Meer zelfvertrouwen, betere communicatie en een grotere motivatie zijn slechts enkele voordelen die jij zult ervaren.

Flexibele Trainingen:
Of jij nu een intensieve workshop wilt of een langdurig coaching traject, ik bied een scala aan opties die aansluiten bij jouw wensen en agenda.

Mijn Trainingen Bevatten:

- Effectieve klantcommunicatie
- Strategisch onderhandelen
- Tools specifiek voor sales
- Het opbouwen van langdurige klantrelaties
- Innovatieve verkooptechnieken en gebruik van data
- Sales gesprekken training

Ik zorg ervoor dat jij niet alleen leert hoe jij meer kunt verkopen, maar ook hoe jij jouw klanten kunt behouden en waardevolle relaties kunt opbouwen.

Waarom Jij Dit Nodig Hebt:

Zie deze training als een investering in jezelf. Het is jouw kans om jouw verkoopvaardigheden te verfijnen, nieuwe technieken te leren en jezelf te onderscheiden in de competitieve wereld van sales. Met mijn ondersteuning ga jij merken dat jij zelfverzekerder wordt in gesprekken, beter kunt onderhandelen en uiteindelijk meer deals sluit.

Klaar om jouw verkoopvaardigheden naar een hoger niveau te tillen?
Neem vandaag nog contact met mij op voor meer informatie of om een training te boeken.
Ik geloof in jouw potentieel en help jou graag om het maximale eruit te halen!

Valeriya

4.56

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3-month Intensive Business English course for Analytical thinkers – For people who excel in logical and critical thinking. We explain English with the help of logic, schemes and associations for you to understand and remember grammar and vocabulary for your professional field. You get to practice speaking to become confident during presentations, negotiations and interviews.

Hamidreza

4.56

(9)

Persoonlijke lessen op basis van jouw doelen en leerbehoeften.

Je leert jezelf zelfverzekerd, vloeiend en nauwkeurig uit te drukken in korte tijd. Om dat te bereiken, leer je de grammatica en woordenschat op een effectieve manier.

Daarnaast ontwikkel je je luister-, lees- en schrijfvaardigheden via goed geplande oefeningen en opdrachten.

Je zult je toets met vlag en wimpel halen en je doelen bereiken.

Dennis

4.56

(9)

Via Etsy is het mogelijk om zelfgemaakte producten aan een groot publiek aan te bieden. Tijdens de lessen leren we hoe je kan verkopen op Etsy. We bekijken het proces van product tot verkoop.
Etsy kan een enorme impact hebben op jouw creatieve bezigheden, het geeft een deugddoend gevoel om zelfgemaakte producten tot ver buiten België te kunnen verkopen.

Pieter

4.56

(9)

Boost your Business English with the right mix of language and real-world experience.

With a background as both a teacher and a professional copywriter, I know how to combine accuracy with impact. My lessons go beyond grammar: I help you write and speak with confidence in professional contexts — from emails and presentations to negotiations and networking.

Years of experience in the classroom have taught me how to guide learners at every level, while my career in corporate communication ensures that everything we practice is relevant to today’s business world.

Elham

4.56

(9)

Selling is not about pressure or manipulation, it’s about understanding people, building trust, and communicating value clearly.
In this practical workshop, I share real-life sales and customer communication skills based on over 20 years of hands-on customer service experience and 9 years in retail, combined with an academic background in MBA (Strategy) and a PhD in Policy.
This class is designed for people who want practical, usable skills, not theory.

What you will learn:
✨️How to communicate confidently with customers
✨️How to understand customer needs quickly
✨️How to handle objections naturally (without stress or pressure)
✨️How to sell ethically and professionally
✨️How to adapt your communication style to different personalities
✨️Common mistakes that lose sales and how to avoid them

Who this class is for:
Retail and shop staff
Customer service professionals
Freelancers or small business owners
Anyone who wants to improve their communication and selling skills
This session is interactive, realistic, and based on real workplace situations — not scripts or generic sales tricks.

Andrea

4.56

(9)

Pour réussir en affaires dans la région DACH, parler allemand est un atout.
De nombreuses entreprises néerlandaises y ont des partenaires commerciaux et des clients.

Le contenu du cours est entièrement adapté à vos objectifs et peut également être ajusté pendant le cours.
Avec plus de 20 ans d'expérience dans divers secteurs et une expérience commerciale en Allemagne, vous pouvez beaucoup apprendre sur les différences culturelles et les particularités locales.