Private lessons
in Bucharest
from47.06USD/ h
Customer service and telephone speech training
Translated using Google Translate. Click to view original.
With 8 years in the field of customer service, and having worked for the largest international groups (Bouygues, Samsung, Société Générale, EBP, EF, etc.), it seems to me now that the time has come to share these experiences with the recruits of tomorrow. Sharing, listening and humility are the main assets to have for this profession which is vast and so interesting.Today take the first step in order to advance step by step in an in-depth course that will lead you to the heights of success that you most certainly deserve.
Join me you will not be disappointed.
Extra information
Translated using Google Translate. Click to view original.
Be ready for role-playing and playful discussions.Location
At student's location: Around Bucharest, Romania
Online via webcam






|
Use ⊞+wheel to zoom!
General info
Age: | Adults (18-64 years old) Seniors (65+ years old) |
---|---|
Student level: | Beginner Intermediate Advanced |
Duration: | 30 minutes 60 minutes |
The class is taught in: | French, English |
About Me
Translated using Google Translate. Click to view original.
I am Sebastien, of French nationality, I currently live in Bucharest, I will be delighted to teach you French in my own way.I have to my credit several learning successes with students who learned French in 3 months thanks to a fun learning. With the will to succeed anything is possible.
I wish to teach you French in a less monotonous way than what teachers can show during lectures.
Education
Translated using Google Translate. Click to view original.
I graduated with a Bachelor's degree in Accounting, as well as a Certificate of Professional Studies, and my last academic experience was a Brevet de Technicien Supérieur en Informatique.Experience / Qualifications
Translated using Google Translate. Click to view original.
I worked for 2 years at EBP as Support Technician, then 1 year at WebHelp in Bucharest. For me, human contact is essential.I worked with various clients during my study at Renault France.
I also spent 1 year with Hoist Finance as a bank collection agent.
With this experience of 8 years in customer relations, I am even today able to guide you and surpass you to succeed on a daily basis.
25.67USD/ h
Coaching Job Interview / Personal Motivation
In this course we will learn the different techniques to gain confidence and confidence during your job interview.
We all know this time is particularly stressful, because we all want to get the job of his dreams, but beware the list of applicants is long and you have to stand out.
How will you tell me?
This is what we will see during our coaching courses in order to allow you to access your dream and open yourself to the professional world.
16.04USD/ h
Learning French in a fun and relaxed way
French is today, just like yesterday, an important language on a world scale. Being able to add this language to one's linguistic record is essential today.
That's why I invite you in a playful and relaxed way to learn the language of Molière.
Being able to learn through TV shows, in front of sports events or even through daily news. Learning seriously and effectively while discovering a culture is the goal of these courses.
20.32USD/ h
Writing Songs and Poetry in the French style
What better language than French? Poetry and songs are the heritage of French culture.
We have the best artists in the world among our artists and that's why I want to share my culture of phrase and syntax.
I can help you with your french lessons or DELF/DALF diploma . I'm french and I give french lessons since 3 years . Send me a message if you want more information about me or my lessons. I'm friendly and funny and promise my lessons are not boring but intensive. Why not to start now ☺️
We are sure we can build a good team and win all victory together 💪🏻
Ask a question
Send a message explaining your needs and Sebastien will reply soon:
The more detail, the better.
Ex. "Hi, when are you available to meet for a lesson?"
Ex. "Hi, when are you available to meet for a lesson?"
Availability of a typical week
(GMT -04:00) New York
Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
---|---|---|---|---|---|---|---|
0 | |||||||
1 | |||||||
2 | |||||||
3 | |||||||
4 | |||||||
5 | |||||||
6 | |||||||
7 | |||||||
8 | |||||||
9 | |||||||
10 | |||||||
11 | |||||||
12 | |||||||
13 | |||||||
14 | |||||||
15 | |||||||
16 | |||||||
17 | |||||||
18 | |||||||
19 | |||||||
20 | |||||||
21 | |||||||
22 | |||||||
23 |
from $47.06Online via webcam
from $59.89At student's home
100% Satisfaction Guarantee
Good-fit Instructor Guarantee
If you are not satisfied after your first lesson, Apprentus will find you another instructor or will refund your first lesson.
Online reputation
- Instructor since April 2018
- Phone number verified
- Facebook connected
- Google connected
- Linkedin connected
Availability of a typical week
(GMT -04:00) New York
Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
---|---|---|---|---|---|---|---|
0 | |||||||
1 | |||||||
2 | |||||||
3 | |||||||
4 | |||||||
5 | |||||||
6 | |||||||
7 | |||||||
8 | |||||||
9 | |||||||
10 | |||||||
11 | |||||||
12 | |||||||
13 | |||||||
14 | |||||||
15 | |||||||
16 | |||||||
17 | |||||||
18 | |||||||
19 | |||||||
20 | |||||||
21 | |||||||
22 | |||||||
23 |
from $47.06Online via webcam
from $59.89At student's home
Good-fit Instructor Guarantee
If you are not satisfied after your first lesson, Apprentus will find you another instructor or will refund your first lesson.
Share
You are here
Private lessons
in Bucharest
Similar classes
Mélanie
Welcoming = fluency in oral, written and body language 👍
I will be available during the next holidays from April 17 to April 21, 2023 (games, homework help, outings to the museum, swimming pool, etc.).
Help to speak to others (customer, user, spectator…) with courtesy.
Practical cases for training.
- Body relation in space
- Oral fluency
- Stress management
- Tools to respond to dissatisfied customers
- Priority analysis
- Organization of his day, his week
- Team work
Levels: adolescents to adults (possible professional situation in the case of an internship for example).
=> 😉 Little +: reading helps improve spelling, grammar, conjugation and syntax.
😉 Yes, yes! 💪
Chris
Business English Tutor from Fortune 500 companies from USA
From accounting to finance, I can help you excel in the corporate world by improving your business English skills.
As a native English speaker who has worked for several publicly traded companies such as Visa and Expedia, I can help you improve your business English acumen. While working in finance and accounting functions, I’ve supported teams specializing in customer service, financial planning, e-commerce, travel, software and AI (artificial intelligence). I’m eager to help you improve your business English skills today!
Sash
Providing the best Customer Service Training for you
Customer service is important to your business because it retains customers and extracts more value from them. By providing top-notch customer service, businesses recoup customer acquisition costs and cultivate a loyal following that refers customers, serves as case studies, and provides testimonials and reviews.
If working as a customer service representative, this can help you excellent customer service, outstanding performance and eventually get promoted.
Martisha
Reviving a positive , long term connection between the customer and the service they're provided
In every successfully thriving business today, the key component that set them apart from their competitors, is the implementation of exceptional customer service. Taking this course will set you on a journey of excellence and nothing but the best attitude. It will also enhance your method of thinking when it comes to the work place and feeling valued and accomplished at the same time.
After completing this course you can use your acquired knowledge to be a role model at your workplace or be an example for trending businesses who are thriving in a positive way, by utilizing and implementing the structure of exceptional customer service .
Jennifer
Become the number one Customer service representative
A class on how to be the number one customer service agent no matter what company. I will give you so much information there is no way you will not be number one. I will show you how to speak on the phones how to show emapthy and how to be sincere as a professional
Godfred Ani
Business course on how to improve on your Customer Service in any industry.
Customer service is the support and assistance businesses offer before, during, and after purchasing the products/services. Quality customer service adds an immense amount of value to a product and helps build long-lasting relationships with customers.
Today’s customer service is much more than traditional phone support. Rapid tech advancements reshaped the way businesses interact with customers and created the proliferation of digital service channels. Receiving fast, efficient, personalized support and a seamless experience is what consumers generally expect from brands these days.
Customer service should be a top priority for any business and practitioners because ;
Customer service expectations are constantly increasing and changing.
Consumers value high-quality service and are ready to pay more to receive it.
Customer service can significantly influence consumers’ buying decisions.
Good customer service helps increase customer satisfaction, improve customer relations and retention.
Happy consumers tend to share their positive service experiences, creating positive word-of-mouth for brands.
Outstanding customer service can turn customers into brand advocates, which brings in more traffic and referrals.
Consumers will not tolerate bad service and leave brands that fail to meet their service expectations.
Unsatisfied customers can damage a brand’s reputation by sharing their negative service experiences through social networks and review sites.
Investing in service improvement is cheaper than dealing with a damaged reputation caused by poor service.
High-quality customer service ultimately results in continued revenue growth.
Please feel free to join my class for a practical and a top notch tutorial on customer service for continuous improvement in the service and product sector .
Naomi
Interpreting and translating Japanese - German // German proofreading
Hello!
I am a German-Japanese native, born in Munich, who grew up bilingually and is a certified trainer for both languages.
I also work as a translator and interpreter for German and Japanese and as a proofreader for German texts.
Get in touch with no obligation if you are interested.
Kumar
Customer Service for all Industries, Differentiate between Good and Great Customer Service
Customer service is the core essence of any business. You may have a great product to offer but your relations with the customer and its sustainability will ensure how your business progress.
In this class we take you through a basic psychological understanding of different types of Customers and their behavior to include in a thoughtful process before approaching any customers.
Mathilde
Translation & Writing Services (FRENCH / ENGLISH / PORTUGUESE / JAPANESE)
Need help brainstorming, writing, translating and/or adapting your professional documents, business presentations, reports and Marketing/Promotion material etc.?
Strong of 11 years of experience as a professional and certified translator, I will be happy to support you for any technical/general translation needs
Working combinations for translation:
FR to EN
EN to FR
PT to FR
PT to EN
SP to FR
SP to EN
JP to FR
JP to EN
Creative writing, copywriting, transcription services.
Madhvee
English Tutor for helping you to communicate better
Here I am, native English speaker, can help with communication, public speaking skills, interpersonal skills, personality development and some management skills which I have learnt in my career of 10 years of professional working in Customer service industry.
English, being the official language, needs to be spoken and understood around the world.
Now, I do understand, many of us, sometimes hesitate to communicate with someone from an International location, because sometimes we are so much accustomed to speaking our own native language, that we do not put much thought towards being good at communication in English.
Jovana
how to deal with challenging clients and how to self improve
Most people think about customer service as something that happens when people reach out to a business with a problem. That’s really only half the story, though.
Customer service isn’t just what happens when a customer calls or emails you. For example, it also happens when:
People are shopping for a solution and they find your business. Customer service is happening, even though that person isn’t even a customer yet.
People are on your knowledge base, answering their own questions. That’s customer service, too.
Sam
Native English tutor, helping committed professionals become effective communicators.
I work with university students and working professionals providing private, online classes where you will learn effective communication skills. You will learn effective skills and build your confidence to engage with others in English. If you want to improve your language skills for your studies or career opportunities - I can help!
I have a modern approach to teaching, providing a fun and safe learning environment. You will learn language skills designed to improve your overall English communication skills in your studies or in the workplace, opening new opportunities. If that is to study at your first choice university or find your dream job, together we will work to meet your goals.
Venesia
Masterminds Higher Self xxxxxxxxxxxxxxxxxxxxxxxxxx
You’ll learn how to allow the universe to guide you through these uncertain times. And how to gain an income at the same time.
Trevor
the essence of great customer service.Basics and guide.
Customer service basics is a platform to enhance your personal etiquette and customer service relationship. You can improve how you communicate with people, clients, and business in general.
With the class learn how to speak properly in general, email preparation and response and letter response. as a business also learn to respond especially in a demanding situation, how to win back an almost lost client and ease angry or torn situations into acceptable helpful and happy experiences.
Brian
Customer Services sales and appointment setting get ready to Rock
Would you like to improve your customer service, sales, and appointment setting skills? take my class we will develop all your skills, . For the past 6 years, I've been working in the call center industry which has helped me to grow up personally and professionally moving from different roles such as sales representative inbound and outbound calls, tech support representative, and customer care for health insurance campaigns, all this experience helped me to grow up within different companies becoming supervisor, trainer and finally manager of different campaigns.