ITIL is currently the most accepted and used framework in the world of IT service management. ITIL is a set of concepts and best practices regarding the management of information technology (IT) services, and how it can be better aligned with business processes. It describes in detail an extensive set of functions and processes designed to help organizations achieve quality and efficiency in IT operations. Through the course you will know the framework used for the management of technology services, the value chain, its principles, and processes that are part of ITIL for the 4th Industrial Revolution. You will be prepared to take the ITIL v4 Foundation certification exam
It is a course to learn the fundamentals of project management within the framework of PMI for the PMP or PMI-ACP certifications. Oriented for students of different levels of knowledge in project management and / or who apply project management in their working life, and do not know a methodology. These courses can be the beginning of the knowledge of the PMP project management methodology or reinforce knowledge to strengthen them and present you to the PMP or PMI-ACP certification exams or knowledge for the Scrum Fundamentals certification, and if you are part of a team of YOU. You can take classes for the ITIL v4 certification. With material and practical content for your preparation.

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Very good project management class, 100% recommended teacher!
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My first experience has been very good. Very good communicator, with knowledge of the subject and completely adapts to your needs.
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