Soft Skills, Behavioural Skills,MS office Suite,Communication Skills , Global English, Voice & Accent Neutralization, Corporate Culture

A partir de 13.89 $ /h

An easy going,affable,seasoned training professional,associated with big corporate houses,I had the opportunity to train people right from beginners to professional who seek to better their language skills & keen to move up the corporate ladder. I usually apply a need based analysis and ensure the aspirants learn & overcome the barriers in communication in all forms.My teaching methodologies includes Online & face to face as well; and the content & module will be specifically designed to ensure the aspirants move up the learning curve in no time & can march ahead with loads of confidence in professional life .

Lugar

Conectado desde India

Acerca de mí

An easy going,affable,seasoned training professional,associated with big corporate houses,I had the opportunity to train people right from beginners to professional who seek to better their language skills. I usually apply a need based analysis and ensure aspirants learn & overcome the barriers in communication in all forms.My teaching methodologies includes Online & face to face as well; and the content & module will be specifically designed to ensure the trainee move up the learning curve in no time.

Formación

I have completed my Graduation in English Literature and thereafter completed my Masters with specialization in Literature . Post which after few years of working in corporate completed MBA ( Master's in Business Administration) with Specialization in Operations and then continued my professional journey.

Experiencia / Calificaciones

A certified trainer with 12.2 years of work experience in multi-national and multi-racial settings, specializing in areas in L&D and a Self-Driven Professional with experience pertinent to CRM, Training, Telesales, Quality, Process Excellence, Client support, Collections, Customer Service, Custom Data, and People & Performance Management with couple of growth oriented US based organizations. My forte predominantly revolves around Training new hires, Quality and Operations, training, service delivery and team management. My thirst for knowledge and ability to draw from my experiences helps me deliver great results through training & mentoring ;my constant endeavor & focus lies in making businesses healthier, better, simpler, cheaper and faster.

I started my career as a telesales associate spanning over a period of 4 years and had the opportunity to worked in multiple sales campaigns. Post which I joined Bank of America Corporation and was accountable to manage Mortgage accounts of Home Retention Division. This was done through calling external customers and assisting them to make mortgage payments and providing solutions to distressed customers. Gradually moved up the learning curve and started to manage short & long term projects.

I strongly believe patience & perseverance and certain amount of hard work are the underlying factors which help individuals grow in the personal & professional front and I was able to curve a niche for myself with my strong work ethics.
I have worked with several clients for B2B as well as B2C calling and ensured set expectation matched in terms of getting more business on board. I am well versed & flexible with any local time zone and if given an opportunity can let any business flourish.

Edad

Niños (7-12 años)

Adolescentes (13-17 años)

Adultos (18-64 años)

Tercera edad (65+ años)

Nivel del estudiante

Principiante

Intermedio

Avanzado

Duración

60 minutos

120 minutos