Hospitality Management in Practice; applying management theory to real life - Cours particulier

Donner des Cours

Hospitality Management in Practice; applying management theory to real life

Àpd 111.78 C$ /h

Hospitality Management is an intricate art of balance; balancing business needs with those of your guests; balancing Human Resource management with Guest Expectations; balancing cost controls with service provision.

This lesson will take you through the typical day of a Hotel Manager; understand the various tasks required in most organisations and how to balance company needs with individual needs.

As an experienced hotelier, with a Post Graduate Degree in International Business and Hospitality Management and a PTLLS training qualification, coupled with nearly 30 years experience in the trade from Kitchen Porter to General Manager, I can translate theory to real life for all aspiring Hotel Managers. A great way to understand the challenges in the hotel or restaurant environment and understand the modern hospitality world and culture.

Lieu

En ligne depuis Royaume-Uni

Présentation

A hotel stalwart who worked his way up the ranks, all the way to operating a hospitality business operation for the U.K., launching a new brand of hotel group and managing new openings for an international company. I love people, I love new knowledge and I love sharing knowledge. Most importantly I love to share practical, useful advice and information that relates to the realities of hotel and business management.

From financial analysis, to reporting, to change and operational process development, I have turned my hand to everything.

Education

PostGraduate Diploma in International Business Management in Hospitality and Tourism
PTLLS Level 4
Life - plenty of experience in people management and operating businesses.

Expérience / Qualifications

29 Years Hotel Industry experience; 20 years in hospitality management roles.
5 years as a corporate trainer
10+ years coaching and mentoring staff

Age

Adultes (18-64 ans)

Seniors (65+ ans)

Niveau du Cours

Débutant

Intermédiaire

Avancé

Durée

60 minutes

Enseigné en

anglais

Compétences

Formation sur la gestion de l'accueil

Management (gestion des affaires)

Compétences en affaires

Disponibilité semaine type

(GMT -05:00)

New York

Cours par webcam

Mon

Tue

Wed

Thu

Fri

Sat

Sun

00-04

04-08

08-12

12-16

16-20

20-24

Courses or tutoring in management and accounting for all students of business schools in Geneva (public or private).

Matu / CFC base or expanded.

Repetiteur for over 8 years, my students are only improving their grades.

Satisfied or refunded!

➤ Being a good manager is also being a good communicator. After all, a strategy can only be put into practice if you show yourself capable of interacting with your employees, of being a source of inspiration for them and of listening to their concerns. Unfortunately, not all managers naturally excel in this role and their difficulties in asserting themselves as true leaders is often attributable to their difficulties in communicating.

➤ The objective would then be to explore together the areas of improvement in terms of communication know-how. And managing effectively requires specific and advanced know-how.

➤ In fact, managerial communication corresponds to the interactions between the management of the company and the organization and more specifically, between the manager and his team. This executive is in charge of transmitting information and directives from higher hierarchical levels, supporting internal communication, distilling messages related to his own management to obtain the commitment of his team, all while transmitting a message effectively.

➤ This exercise can therefore be tricky: this is why it is important to choose the right mediator in order to be well supported, not only to be understood by those around him, but also to carry out his mission.

➤ What to communicate? When ? Whose ? These questions will find an answer in the consistency of the actions undertaken. Good managerial communication will thus aim to exchange / dialogue effectively with its employees, maintain a close link between the different layers of the company, bring human relations back to the heart of the company, establish a climate of trust and good team cohesion, motivate by inspiring.

➤ In short, each session combines techniques & practice exercises adapted to your everyday situations (filmed with your agreement in order to be reviewed, commented on, decoded together live), so that you can put them into practice immediately, and this from the 1st session.

Statistically, the progression following these private sessions is quickly noticeable, from 2 or 3 sessions *. (* study 2020).

➤ THE TRAINER:
Trained in Grande Ecole post-preparatory classes & Ivy League university in the United States, our teacher has specialized and has been working for more than 15 years, in Europe and North America, in the field of communication , in reputable international public and private establishments, intervening in forums and conferences, and oriented on two axes: training and coaching, with pedagogy and careful methodology as key words.

➤ PLACE, TIMETABLE, PRICES
- Locations: Geneva-Lausanne-Friborg-Zurich-Neuchâtel-Lugano-Montreux-Bâle-Neuchâtel-Berne-Lucerne-Bruxelles-Luxembourg-Paris-Lyon. But currently and until further notice, only by videoconference in accordance with national recommendations on Covid, this format also unanimously suitable for those accompanied.

-Apart from the classic advantages of videoconferencing (time savings related to travel, eco-responsibility, increased scheduling flexibility, etc.), the quality of the session & the interaction remain the same. In addition, the notes taken during the sessions are immediately transcribed on the session chat and are automatically transmitted to you so that you can browse them during and after the session if you wish.

- Hourly fees: To support each other and to be pleasant to you in this period of covid19 and in a spirit of solidarity, the fees have been temporarily reduced. But this fixed price will not increase after the start of the sessions.

-Sessions in English / French

-As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

-Program: adapted to each need

The teaching methodology will be based on your course content and your objectives. My aim is primarily to help you with the concepts and application of that knowledge when submitting assignments and answering questions. I am passionate about teaching. I love sharing my knowledge and experience with my students. I am a life long learner and deeply passionate about books and learning new things. I teach students at High school, Undergraduate and Graduate levels.

I provide support in your job hunt from Step A to Step Z.
Step 1: help with identifying the correct jobs as per your profile and your liking. identifying platforms from which to apply.
Step 2: Make a perfect CV. I will share 4-5 CV formats for you to choose from
Step 3: Writing of a motivation letter.
Step 4: Sharing a database fo interview questions. Teaching techniques on how to answer each question and making sure the interviewer is interested in your answers.

I am a Trinity college London certified communication coach, and have a Double masters from EDHEC Business School, France. I bring all my knowledge in helping you get your dream job.

➤ Being a good manager is also being a good communicator. After all, a strategy can only be put into practice if you show yourself capable of interacting with your employees, of being a source of inspiration for them and of listening to their concerns. Unfortunately, not all managers naturally excel in this role and their difficulties in asserting themselves as true leaders is often attributable to their difficulties in communicating.

➤ The objective would then be to explore together the areas of improvement in terms of communication know-how. And managing effectively requires specific and cutting-edge know-how.

➤ In fact, managerial communication corresponds to the interactions between the management of the company and the organization and more specifically, between the manager and his team. This manager is in charge of transmitting information and directives coming from higher hierarchical levels, supporting internal communication, distilling messages related to his own management to obtain the commitment of his team, all while transmitting a message effectively.

➤ This exercise can therefore be tricky: this is why it is important to choose the right mediator in order to be well supported, not only to be understood by those around him, but also to carry out his mission.

➤ What to communicate? When ? Whose ? These questions will find an answer in the consistency of the actions undertaken. Good managerial communication will thus aim to exchange / dialogue effectively with its employees, maintain a close link between the different layers of the company, bring human relations back to the heart of the company, establish a climate of trust and good team cohesion, motivate by inspiring.

➤ In short, each session combines techniques & practice exercises adapted to your everyday situations (filmed with your agreement in order to be reviewed, commented on, decoded together live), so that you can put them into practice immediately, and this from the 1st session.

Statistically, the progression following these private sessions is quickly noticeable, from 2 or 3 sessions*. (*study 2022).

➤ THE TRAINER:
Trained in Grande Ecole post-preparatory classes & Ivy League university in the United States, our teacher has specialized and has been working for more than 15 years, in Europe and North America, in the field of communication , in reputable international public and private establishments, intervening in forums and conferences, and oriented on two axes: training and coaching, with pedagogy and careful methodology as key words.

➤ PLACE, TIMETABLE, PRICES
✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Montreux-Basel-Neuchâtel-Bern-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject.

✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat.

✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions.

✓ Languages: French/English.

✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study).

✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

CONTACT / PROGRAM

✓ A la carte program: evaluated and adapted to each need.

Kids don't need lectures about "good money habits." They need to feel what money does.
While adults debate finances at home, kids are already using money, without actually understanding how.

In this course, we learn by playing. And by thinking.
We'll explore together:
✓ Simulate a real shop: handle actual money, practice spending and saving, discover what it feels like
✓ Create a personal budget: not boring spreadsheets, but visuals, games, and real challenges
✓ Ask the real questions: Need vs. want. Why save? How do people earn? What's debt?
✓ Discover how systems work: Banks, loans, digital money, and financial security
✓ Think like an entrepreneur: What services can I offer? How do I create value? How do I turn an idea into money?

Why this is different:
Most kids think "money is complicated." This class shows them that money is a tool, not a mystery, not something to fear.
And, more importantly: that they can control it.

What they take home:
A personal budgeting system they actually understand. Answers to questions they've been asking. And the mindset: money is a means, not an end.

Format: Online or Barcelona | 60-min sessions | Small group or one-on-one

For curious kids who ask questions about money.

Doctor of Economics with a Master's degree in Statistics teaches statistics for secondary school, high school, gymnasium, vocational schools, apprenticeships, university (especially for economics).
Also: courses in econometrics, finance and business management.
Home schooling (up to 25 km from Neuchâtel), or at a location in Neuchâtel, or remotely with a webcam and a program such as Teams or Google Meet.

This course provides a comprehensive introduction to Quantitative Research Methods, equipping students with the tools to design, conduct, and analyze research using numerical data. The course balances theory with practical application, helping learners develop strong research skills applicable in academia, business, and professional settings.

Through interactive lessons, students will learn how to formulate research questions, collect and analyze data, and interpret results using statistical software such as SPSS, JASP, R, or Python. Real-world examples and exercises are included to reinforce understanding and develop practical skills for research projects or thesis work.

Je t'aide sur les notions de Commerce/Management et d'économie ! Approche pédagogique personnalisée et efficace, je m’engage à vous accompagner dans votre progression peu importe le niveau lycée, sup ou au delà. Ensemble, nous transformerons vos ambitions en réussites !

Do you want to master social media and develop a professional digital presence?
This course guides you step by step to effectively manage Facebook, Instagram and LinkedIn pages, create engaging content, understand algorithms and build a complete editorial calendar.

Through a practical approach and real-world exercises, you will learn to create attractive visuals, write high-performing posts, and analyze results like a digital marketing professional.

Whether you are a student, entrepreneur, content creator or beginner looking to learn a new profession (community manager), this course is for you.

Do you need to improve your English so that you can participate fluently and confidently in business meetings, presentations, webinars, telephone conversations or interviews? You may be aiming for a job in the EU institutions or other organisations in Brussels. Or you could be working in an international company or studying for a Masters or another qualification...

I have been a qualified, professional English teacher and translator for more than 20 years. My courses enable learners to actively produce the language, repeat useful expressions until they are habitual and correct mistakes until they are removed. Although I am happy to explain and practice grammatical issues, the focus is on effective, correct and appropriate communication by using visual material, videos, interesting topics for discussion and challenging quizzes. As I have advanced knowledge of French, German and Czech, I can particularly appreciate and correct the issues speakers of these languages have in English, but this is also the case for Dutch speakers.

There is also the possibility of specialist English courses in the areas linked to my experience (see below): how the EU works; environmental, energy, regional or agricultural policies; economics.

- Advisor in EU policies and funding for 12 years (regional policy, economic development)
- Director of a regional representation to the EU and member of a management team
- Certificate in TESOL with business
- BA(Honours) in Modern Languages & Modern History, Oxford University
- Post-graduate in Economics, London University

The course chapters are:
Introduction to Project Management
(definitions, typologies, life cycle, stakeholders)

Scope management
(framing, expression of needs)

Scheduling management
(Gantt chart, PERT chart, critical path analysis, time estimation)

Cost management and budget
(Estimation methods, direct/indirect costs, earned value)

Risk management
(qualitative/quantitative analysis, response plans)

Human resources management
(planning, team management, motivation, leadership)

Quality Management
(standards, quality assurance, quality control, continuous improvement)

Purchasing and supply management
(purchasing strategies, contracts, suppliers)

Project communication
(communication plan, progress reports)

Stakeholder management
(identification, analysis, commitment plan)

Monitoring, control and performance indicators
(KPIs, reporting, dashboard)

Project Closure
(assessment, feedback, documentation)

Appréhender la gestion et la comptabilité comme des outils permettant d'aider l'entrepreneur à faire les bons choix de management.
Etre capable de se projeter financièrement et juridiquement à l'aide d'un tableau de bord ; de soldes intermédiaires de gestion.

Prévoir l'impact fiscal et juridique d'un projet commercial.
Anticiper la trésorerie de l'entreprise.

Ce cours de contrôle de gestion vous permet de comprendre et de maîtriser les principaux outils utilisés pour analyser les coûts, piloter la performance et appuyer la prise de décision en entreprise.

Vous commencerez par un rappel structuré des coûts complets, afin de comprendre les méthodes traditionnelles d’imputation et leur rôle dans la comptabilité analytique. Le cours aborde ensuite les coûts partiels et variables, avec un focus sur le seuil de rentabilité et son utilisation pour les décisions opérationnelles.

Une partie importante est consacrée aux budgets et à leur pilotage, en tant qu’outils clés de planification, de suivi et de contrôle de la performance. Vous apprendrez à construire, analyser et interpréter des budgets à partir de situations concrètes d’entreprise.

Enfin, le cours introduit les principes fondamentaux de la méthode Six Sigma, afin de comprendre comment les démarches d’amélioration continue et les outils statistiques peuvent renforcer le contrôle de gestion et la maîtrise des processus.

Learn to Perfect Your American English Accent and Communication Skills—for Work, Academics, and Everyday Life
Great for Study Abroad and International Students!

“Where are you from? ...No, but where are you actually from?”

I was born and have lived in the United States my entire life (28 years). I lived in the rural Midwestern state of Wisconsin until age 13. Then I lived, attended middle school, graduated high school, and attended university in the major U.S. cities of Chicago, Illinois, and San Francisco, California.

I come from a bilingual home, and my parents speak with an accent—but my American English accent is clear, standard, and natural.

I’m happy to work with you to help you sound more American. This can be extremely useful for English learners who want to communicate more confidently and comfortably in school, at work, and in daily life.

We will cover:
• Accent and pronunciation
• Pacing and rhythm
• Vocabulary and word choice
• Delivery and confidence

All techniques are based on evidence from linguistics and communication studies, so you’ll understand why they work—not just memorize rules. Accent and communication improvement is a science and an art.

I have worked in journalism, speech-language pathology, tourism, and customer service. I have experience in high-academic settings (like museums and graduate seminars) and everyday settings (like working in stores). I am currently working toward a Level 5 TEFL diploma.

I have one semester left in my degree in Spanish and Chinese at San Francisco State University, and I plan to move abroad for graduate school. I have also taken graduate-level classes in Chinese and Spanish. I speak eight languages fluently, and I understand what it takes to make a foreign-language accent sound natural and confident.
I’m warm, friendly, patient, professional, open-minded, and flexible. Every student has a unique journey in language learning, and I will meet you where you are to meet your goals.

Feel free to message me with any questions!
• Se habla español
• 这里讲中文
• Fala-se português
• 日本語が話せます
• On parle français
• Der tales dansk
• Se vorbește română

Courses or tutoring in management and accounting for all students of business schools in Geneva (public or private).

Matu / CFC base or expanded.

Repetiteur for over 8 years, my students are only improving their grades.

Satisfied or refunded!

➤ Being a good manager is also being a good communicator. After all, a strategy can only be put into practice if you show yourself capable of interacting with your employees, of being a source of inspiration for them and of listening to their concerns. Unfortunately, not all managers naturally excel in this role and their difficulties in asserting themselves as true leaders is often attributable to their difficulties in communicating.

➤ The objective would then be to explore together the areas of improvement in terms of communication know-how. And managing effectively requires specific and advanced know-how.

➤ In fact, managerial communication corresponds to the interactions between the management of the company and the organization and more specifically, between the manager and his team. This executive is in charge of transmitting information and directives from higher hierarchical levels, supporting internal communication, distilling messages related to his own management to obtain the commitment of his team, all while transmitting a message effectively.

➤ This exercise can therefore be tricky: this is why it is important to choose the right mediator in order to be well supported, not only to be understood by those around him, but also to carry out his mission.

➤ What to communicate? When ? Whose ? These questions will find an answer in the consistency of the actions undertaken. Good managerial communication will thus aim to exchange / dialogue effectively with its employees, maintain a close link between the different layers of the company, bring human relations back to the heart of the company, establish a climate of trust and good team cohesion, motivate by inspiring.

➤ In short, each session combines techniques & practice exercises adapted to your everyday situations (filmed with your agreement in order to be reviewed, commented on, decoded together live), so that you can put them into practice immediately, and this from the 1st session.

Statistically, the progression following these private sessions is quickly noticeable, from 2 or 3 sessions *. (* study 2020).

➤ THE TRAINER:
Trained in Grande Ecole post-preparatory classes & Ivy League university in the United States, our teacher has specialized and has been working for more than 15 years, in Europe and North America, in the field of communication , in reputable international public and private establishments, intervening in forums and conferences, and oriented on two axes: training and coaching, with pedagogy and careful methodology as key words.

➤ PLACE, TIMETABLE, PRICES
- Locations: Geneva-Lausanne-Friborg-Zurich-Neuchâtel-Lugano-Montreux-Bâle-Neuchâtel-Berne-Lucerne-Bruxelles-Luxembourg-Paris-Lyon. But currently and until further notice, only by videoconference in accordance with national recommendations on Covid, this format also unanimously suitable for those accompanied.

-Apart from the classic advantages of videoconferencing (time savings related to travel, eco-responsibility, increased scheduling flexibility, etc.), the quality of the session & the interaction remain the same. In addition, the notes taken during the sessions are immediately transcribed on the session chat and are automatically transmitted to you so that you can browse them during and after the session if you wish.

- Hourly fees: To support each other and to be pleasant to you in this period of covid19 and in a spirit of solidarity, the fees have been temporarily reduced. But this fixed price will not increase after the start of the sessions.

-Sessions in English / French

-As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

-Program: adapted to each need

The teaching methodology will be based on your course content and your objectives. My aim is primarily to help you with the concepts and application of that knowledge when submitting assignments and answering questions. I am passionate about teaching. I love sharing my knowledge and experience with my students. I am a life long learner and deeply passionate about books and learning new things. I teach students at High school, Undergraduate and Graduate levels.

I provide support in your job hunt from Step A to Step Z.
Step 1: help with identifying the correct jobs as per your profile and your liking. identifying platforms from which to apply.
Step 2: Make a perfect CV. I will share 4-5 CV formats for you to choose from
Step 3: Writing of a motivation letter.
Step 4: Sharing a database fo interview questions. Teaching techniques on how to answer each question and making sure the interviewer is interested in your answers.

I am a Trinity college London certified communication coach, and have a Double masters from EDHEC Business School, France. I bring all my knowledge in helping you get your dream job.

➤ Being a good manager is also being a good communicator. After all, a strategy can only be put into practice if you show yourself capable of interacting with your employees, of being a source of inspiration for them and of listening to their concerns. Unfortunately, not all managers naturally excel in this role and their difficulties in asserting themselves as true leaders is often attributable to their difficulties in communicating.

➤ The objective would then be to explore together the areas of improvement in terms of communication know-how. And managing effectively requires specific and cutting-edge know-how.

➤ In fact, managerial communication corresponds to the interactions between the management of the company and the organization and more specifically, between the manager and his team. This manager is in charge of transmitting information and directives coming from higher hierarchical levels, supporting internal communication, distilling messages related to his own management to obtain the commitment of his team, all while transmitting a message effectively.

➤ This exercise can therefore be tricky: this is why it is important to choose the right mediator in order to be well supported, not only to be understood by those around him, but also to carry out his mission.

➤ What to communicate? When ? Whose ? These questions will find an answer in the consistency of the actions undertaken. Good managerial communication will thus aim to exchange / dialogue effectively with its employees, maintain a close link between the different layers of the company, bring human relations back to the heart of the company, establish a climate of trust and good team cohesion, motivate by inspiring.

➤ In short, each session combines techniques & practice exercises adapted to your everyday situations (filmed with your agreement in order to be reviewed, commented on, decoded together live), so that you can put them into practice immediately, and this from the 1st session.

Statistically, the progression following these private sessions is quickly noticeable, from 2 or 3 sessions*. (*study 2022).

➤ THE TRAINER:
Trained in Grande Ecole post-preparatory classes & Ivy League university in the United States, our teacher has specialized and has been working for more than 15 years, in Europe and North America, in the field of communication , in reputable international public and private establishments, intervening in forums and conferences, and oriented on two axes: training and coaching, with pedagogy and careful methodology as key words.

➤ PLACE, TIMETABLE, PRICES
✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Montreux-Basel-Neuchâtel-Bern-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject.

✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat.

✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions.

✓ Languages: French/English.

✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study).

✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

CONTACT / PROGRAM

✓ A la carte program: evaluated and adapted to each need.

Kids don't need lectures about "good money habits." They need to feel what money does.
While adults debate finances at home, kids are already using money, without actually understanding how.

In this course, we learn by playing. And by thinking.
We'll explore together:
✓ Simulate a real shop: handle actual money, practice spending and saving, discover what it feels like
✓ Create a personal budget: not boring spreadsheets, but visuals, games, and real challenges
✓ Ask the real questions: Need vs. want. Why save? How do people earn? What's debt?
✓ Discover how systems work: Banks, loans, digital money, and financial security
✓ Think like an entrepreneur: What services can I offer? How do I create value? How do I turn an idea into money?

Why this is different:
Most kids think "money is complicated." This class shows them that money is a tool, not a mystery, not something to fear.
And, more importantly: that they can control it.

What they take home:
A personal budgeting system they actually understand. Answers to questions they've been asking. And the mindset: money is a means, not an end.

Format: Online or Barcelona | 60-min sessions | Small group or one-on-one

For curious kids who ask questions about money.

Doctor of Economics with a Master's degree in Statistics teaches statistics for secondary school, high school, gymnasium, vocational schools, apprenticeships, university (especially for economics).
Also: courses in econometrics, finance and business management.
Home schooling (up to 25 km from Neuchâtel), or at a location in Neuchâtel, or remotely with a webcam and a program such as Teams or Google Meet.

This course provides a comprehensive introduction to Quantitative Research Methods, equipping students with the tools to design, conduct, and analyze research using numerical data. The course balances theory with practical application, helping learners develop strong research skills applicable in academia, business, and professional settings.

Through interactive lessons, students will learn how to formulate research questions, collect and analyze data, and interpret results using statistical software such as SPSS, JASP, R, or Python. Real-world examples and exercises are included to reinforce understanding and develop practical skills for research projects or thesis work.

Je t'aide sur les notions de Commerce/Management et d'économie ! Approche pédagogique personnalisée et efficace, je m’engage à vous accompagner dans votre progression peu importe le niveau lycée, sup ou au delà. Ensemble, nous transformerons vos ambitions en réussites !

Do you want to master social media and develop a professional digital presence?
This course guides you step by step to effectively manage Facebook, Instagram and LinkedIn pages, create engaging content, understand algorithms and build a complete editorial calendar.

Through a practical approach and real-world exercises, you will learn to create attractive visuals, write high-performing posts, and analyze results like a digital marketing professional.

Whether you are a student, entrepreneur, content creator or beginner looking to learn a new profession (community manager), this course is for you.

Do you need to improve your English so that you can participate fluently and confidently in business meetings, presentations, webinars, telephone conversations or interviews? You may be aiming for a job in the EU institutions or other organisations in Brussels. Or you could be working in an international company or studying for a Masters or another qualification...

I have been a qualified, professional English teacher and translator for more than 20 years. My courses enable learners to actively produce the language, repeat useful expressions until they are habitual and correct mistakes until they are removed. Although I am happy to explain and practice grammatical issues, the focus is on effective, correct and appropriate communication by using visual material, videos, interesting topics for discussion and challenging quizzes. As I have advanced knowledge of French, German and Czech, I can particularly appreciate and correct the issues speakers of these languages have in English, but this is also the case for Dutch speakers.

There is also the possibility of specialist English courses in the areas linked to my experience (see below): how the EU works; environmental, energy, regional or agricultural policies; economics.

- Advisor in EU policies and funding for 12 years (regional policy, economic development)
- Director of a regional representation to the EU and member of a management team
- Certificate in TESOL with business
- BA(Honours) in Modern Languages & Modern History, Oxford University
- Post-graduate in Economics, London University

The course chapters are:
Introduction to Project Management
(definitions, typologies, life cycle, stakeholders)

Scope management
(framing, expression of needs)

Scheduling management
(Gantt chart, PERT chart, critical path analysis, time estimation)

Cost management and budget
(Estimation methods, direct/indirect costs, earned value)

Risk management
(qualitative/quantitative analysis, response plans)

Human resources management
(planning, team management, motivation, leadership)

Quality Management
(standards, quality assurance, quality control, continuous improvement)

Purchasing and supply management
(purchasing strategies, contracts, suppliers)

Project communication
(communication plan, progress reports)

Stakeholder management
(identification, analysis, commitment plan)

Monitoring, control and performance indicators
(KPIs, reporting, dashboard)

Project Closure
(assessment, feedback, documentation)

Appréhender la gestion et la comptabilité comme des outils permettant d'aider l'entrepreneur à faire les bons choix de management.
Etre capable de se projeter financièrement et juridiquement à l'aide d'un tableau de bord ; de soldes intermédiaires de gestion.

Prévoir l'impact fiscal et juridique d'un projet commercial.
Anticiper la trésorerie de l'entreprise.

Ce cours de contrôle de gestion vous permet de comprendre et de maîtriser les principaux outils utilisés pour analyser les coûts, piloter la performance et appuyer la prise de décision en entreprise.

Vous commencerez par un rappel structuré des coûts complets, afin de comprendre les méthodes traditionnelles d’imputation et leur rôle dans la comptabilité analytique. Le cours aborde ensuite les coûts partiels et variables, avec un focus sur le seuil de rentabilité et son utilisation pour les décisions opérationnelles.

Une partie importante est consacrée aux budgets et à leur pilotage, en tant qu’outils clés de planification, de suivi et de contrôle de la performance. Vous apprendrez à construire, analyser et interpréter des budgets à partir de situations concrètes d’entreprise.

Enfin, le cours introduit les principes fondamentaux de la méthode Six Sigma, afin de comprendre comment les démarches d’amélioration continue et les outils statistiques peuvent renforcer le contrôle de gestion et la maîtrise des processus.

Learn to Perfect Your American English Accent and Communication Skills—for Work, Academics, and Everyday Life
Great for Study Abroad and International Students!

“Where are you from? ...No, but where are you actually from?”

I was born and have lived in the United States my entire life (28 years). I lived in the rural Midwestern state of Wisconsin until age 13. Then I lived, attended middle school, graduated high school, and attended university in the major U.S. cities of Chicago, Illinois, and San Francisco, California.

I come from a bilingual home, and my parents speak with an accent—but my American English accent is clear, standard, and natural.

I’m happy to work with you to help you sound more American. This can be extremely useful for English learners who want to communicate more confidently and comfortably in school, at work, and in daily life.

We will cover:
• Accent and pronunciation
• Pacing and rhythm
• Vocabulary and word choice
• Delivery and confidence

All techniques are based on evidence from linguistics and communication studies, so you’ll understand why they work—not just memorize rules. Accent and communication improvement is a science and an art.

I have worked in journalism, speech-language pathology, tourism, and customer service. I have experience in high-academic settings (like museums and graduate seminars) and everyday settings (like working in stores). I am currently working toward a Level 5 TEFL diploma.

I have one semester left in my degree in Spanish and Chinese at San Francisco State University, and I plan to move abroad for graduate school. I have also taken graduate-level classes in Chinese and Spanish. I speak eight languages fluently, and I understand what it takes to make a foreign-language accent sound natural and confident.
I’m warm, friendly, patient, professional, open-minded, and flexible. Every student has a unique journey in language learning, and I will meet you where you are to meet your goals.

Feel free to message me with any questions!
• Se habla español
• 这里讲中文
• Fala-se português
• 日本語が話せます
• On parle français
• Der tales dansk
• Se vorbește română

Garantie Le-Bon-Prof

Contacter Matt