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Professeur fiable
Ce professeur a un délai et un taux de réponse très élevé, démontrant un service de qualité et sa fidélité envers ses élèves.
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Depuis novembre 2020
Professeur depuis novembre 2020
Your Hospitality & Accommodation Commercial Strategy
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Àpd 759.84 CNY /h
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Grow your direct bookings, optimize distribution, reduce OTA dependency, and build a commercially resilient hospitality business — regardless of your property size.

What you will learn:
+ Direct booking strategy vs OTA dependency strategy
+ How to improve pricing, availability & distribution mix
+ How to negotiate effectively with OTAs and partners
+ How to reduce cost of acquisition and increase RevPAR
+ How to structure digital presence & sales funnels

Why learn it together:
✓ 15+ years experience in the (online) hospitality industry
✓ Sales leadership roles at Booking.com, WebHotelier, June Homes, hotel chains
✓ Onboarded & trained 1,000+ hospitality partners
✓ Built commercial strategies during both growth and crisis cycles

Format:
• Not theory — hands-on coaching
• Every session adapted to your challenges, for maximum practical learning & results
• Property-specific assessment
• Session count adapts to your pace — we finish as fast as you’re ready
Lieu
location type icon
En ligne depuis Grèce
Présentation
I am an experienced online sales team leader, with demonstrated history of overachieving targets through team leverage, team development & cross-functional teamwork.

I focus on supporting others to develop themselves - both professionally & personally - by sharing practical knowledge & best practices.

I consider myself both a trainer & a coach, depending on the needs & skills of the people I share my knowledge with.

While at Booking.com, I was part of the Global Training Team; I trained & coached new-hires from all over the world, at the company's HQ in Amsterdam.
Education
* Master of Science in Business & Management | Aston Business School, UK
* Bachelor of Engineering in Manufacturing Systems Engineering | University of Manchester Institute of Science & Technology (UMIST), UK
Expérience / Qualifications
* Sales Team Leader, Senior Account Manager, Booking Home Manager - Booking.com
* Sales Manager (Team Leader) – WebHotelier
* E-commerce Manager – Helios Hotels & Resorts
* Commercial Manager – Karatarakis Hotels & Restaurants S.A.
* Market Research Executive - Kantar/TNS Group

While at Booking.com, I was part of the Global Training Team; I trained & coached new-hires from all over the world, at the company's HQ in Amsterdam.
Age
Adultes (18-64 ans)
Seniors (65+ ans)
Niveau du Cours
Débutant
Intermédiaire
Avancé
Durée
30 minutes
45 minutes
60 minutes
90 minutes
Enseigné en
anglais
grec
Disponibilité semaine type
(GMT -05:00)
New York
at teacher icon
Cours par webcam
Mon
Tue
Wed
Thu
Fri
Sat
Sun
00-04
04-08
08-12
12-16
16-20
20-24
If your business depends on sales, your structure determines your revenue. I help founders design, improve, or scale their sales organization — from hiring and training to KPIs and incentive structures.

What you will learn:
+ How to hire the right sales profiles & avoid mis-hires
+ How to set clear KPIs and activity-based goals
+ How to build an onboarding & training plan
+ How to design a motivational compensation plan
+ How to create repeatable sales processes & playbooks

Why Learn With Me:
✓ I have built, scaled, and led commercial organizations in multiple markets, including EU expansions and remote team management. I specialize in taking sales teams from inconsistent → predictable performance.

Format:
• Not theory — hands-on coaching
• Every session adapted to your challenges, for maximum practical learning & results
• Business/Company-specific assessment
• Session count adapts to your pace — we finish as fast as you’re ready
Lire la suite
Learn how to sell with confidence — even if you have zero experience. In this class, I guide you step-by-step through the full sales process: building rapport, asking meaningful questions, presenting value clearly, handling objections, and closing without pressure.

What you will learn:
+ How to structure a sales conversation from start to finish
+ How to ask the right questions that uncover real needs
+ How to communicate confidently and naturally
+ How to turn interest into commitment
+ Practical scripts + real role-play to build confidence fast

Why learn it together:
✓ I’m a VP of Sales with 15+ years of hands-on experience in high-growth companies (Booking.com, WebHotelier, More.com, June Homes). I’ve trained & developed several sales professionals who went from beginners to top performers.

Format:
• Not theory — hands-on coaching, adapted to your challenges
• Real call practice
• Personalized feedback
• Session count adapts to your pace — we finish as fast as you’re ready.
Lire la suite
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As a bonus, a concept of marketing will be offered to students to help them promote services and other products!
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Sales Administrator with more than 4 years of experience and holder of a Master's degree in Supply Chain & Business Management in Barcelona, I offer private lessons in French, English and management for pupils and students of all levels.
I have already supported middle school students in their refresher courses in business subjects for two consecutive years.
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Brand design is what makes your brand unforgettable, therefore it is one of the most important investments you can make in your business or for yourself.

When the most used sources of information for the company are websites, social networks, search engines, brochures and catalogs, the brand of the company must be above others for succeed.

While good content is important, it's the visual aspect of your brand that gets the public's attention first. Thus, a good visual brand design offers you these competitive advantages.

In a constantly paced world with many competing brands and other distractions, your brand identity will often make the difference between the success and failure of your projects.

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In this course, I will teach you how to design brands from concept to finish. The course will be a project-based course and will use the learning-by-doing approach where you will be guided in detail through the branding process from logo design to business cards, branded t-shirts , brochures, leaflets, letterheads, envelopes, website banners, etc.

I will teach you how to design a strong visual brand that creates a sense of unity and cohesion, by maintaining a consistent and clear brand across all marketing channels, because only then can customers instantly recognize your Mark.

Branding shows that you are proud of your business. Customers will recognize the investment you make in the success of your own business and know that you will deliver with the same passion when it comes to meeting their needs.

Attention to detail in brand design, even something as simple as a business card, can reassure your customers that you value every aspect of your business.

A professional branding immediately gives people the impression that you are an established, confident and trustworthy business.

No matter the size of the business, putting order in the brand design will bring you more customers, make your product more easily recognizable and encourage people to come back for more.

Then sign up for this course if you want to become a beginner to a professional brand designer.
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10 course elements to succeed in your commercial activity!

Rethink your offer!
– Innovate, rethink your products and services by keeping in mind what your customers need, not what you want to sell to them.
– Retarget your products to address a more restricted niche but which will recognize its needs more through this new offer. Don't forget that a product made to please Mr Everybody will ultimately not be bought by anyone because it is too generic.
– Set up call products
– Rethink the design and ergonomics of your products.
– Turn your customers into ambassadors by offering functions and services in your products that offer more than the customer thought they would get when purchasing:
– Question your arguments, product sheets... by updating them according to the current evolution of the economy, new modes of communication, the new needs of your customers, according to feedback from your salespeople...

Make sure your customers don't forget you!
– Tell a story about your company and its products for better memorization and to make your relationship more personal.
– Send a physical postcard to best customers for your greetings, with a special promotion and information about your new products
– Offer hyper-limited offers in time, prospects are overwhelmed which means that if you do not immediately encourage them to action you have every chance of losing them.
– Treat your new customers like stars: roll out the red carpet (call from a sales representative, loyalty chain by email, satisfaction survey, etc.), call them by name in your communications, keep a history of all exchanges made, memorize their preferences and their needs to prevent them from giving the same information over and over again (loyalty card, link to their account in your emails, etc.), give them VIP gifts (VIP access to events, previews, etc.) ...

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With me, there will be no unnecessary blah blah, only concrete things.
I'll share with you my methods for taking a sales conversation from point A to point B while maintaining control of your customer relationship. I'll give you the tips you need to be effective in your public speaking so that your conversations are always fruitful and positive.
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Office Executive Director
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SUARDIAZ Group · Full-timeSUARDIAZ Group · Full-time
Apr 2024 - Present · 10 mosApr 2024 to Present · 10 mos
Casablanca Metropolitan Area · On-siteCasablanca Metropolitan Area · On-site
Freight Forwarding / Shipping line agency
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Warehousing & Distribution Facilities
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Chart-Parties & Demurrage consultancy
Port operations / Cargo & Ship agent / Container handling
Forwarding & Customs Clearance
Administrative and documentation management
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Définitions des étapes d'un entretien de vente, explications, mise en pratique par des jeux de rôles. Prévoir plusieurs cours si débutant, 2 heures par étapes pour une bonne prise en main.

Briser la glace
Présentation entreprise
Présentation de soi
La découverte
Les besoins
L'argumentation
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- Classic and modern cooking methods

- Menu planning and cost control

- Plating, presentation, and flavor balancing

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- Front-of-house and back-of-house operations

- Guest service excellence

- Staff management and scheduling

- Inventory, budgeting, and supplier relations

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Looking to boost your sales and management skills? Expert trainer offers certified training designed to help you excel in the world of sales and customer relations:

* Customer relationship development: Build loyalty and lasting relationships with your customers.
* Sales Consulting: Master sales techniques to become a true advisor.
* Animation and energizing of the commercial offer: Make your offer irresistible and boost your results.
* Sales Team Management: Lead your team towards achieving its objectives.

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* D1401 - Sales assistance
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* M1704 - Customer relationship management
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Ready to make a difference in the market?
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educational goals

Build self-confidence when speaking.

Express yourself clearly, calmly and confidently.

Learn to manage the stress and emotions associated with public speaking.

Develop concrete techniques for speaking in class or succeeding in an oral exam.
verified badge
Formation pratique que j'ai personnellement appliquée depuis plus de 17 ans, ainsi que mes collaborateurs et client(e)s ; elle vous facilitera la compréhension du domaine. Des techniques clés vous seront partagées pour maîtriser les stratégies de promotion et de commercialisation de produits ou services aussi le service à la clientèle.
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Le cours de français des affaires s'adresse aux personnes souhaitant développer leur vocabulaire dans la langue et spécifiquement dans des situations professionnelles choisies (entretien d'embauche, négociation commerciale, droit international, etc).
Le cours de français peut également s'adapter aux personnes étrangères désireuses de débuter ou d'améliorer leurs compétences en langue française.
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Hi! I’m John, a Swiss quantitative trader-developer with an MSc in Finance. I run 30+ systematic strategies (equities, FX, crypto) and love turning complex finance into clear, practical steps you can actually use.

What you’ll learn (mix & match)

Financial markets & macro basics: order types, ETFs vs. stocks, costs/slippage, yield curves, policy shocks, gold/Treasuries as hedges.

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Build your own strategy: momentum/mean reversion/factors, feature design, backtesting with costs, out-of-sample validation.

AI for finance (intro): simple NLP/sentiment overlays and evaluation pitfalls.

Execution hygiene: from backtest to real-life constraints; monitoring and post-trade review.

How my classes work

Short concept → hands-on build → recap & next steps.

You leave each session with templates, checklists, and notebooks you can reuse.


Who this is for:

Motivated beginners to advanced: high-school (16+), university, career switchers, and active investors.

Coding not required—helpful but optional. I adapt the pace and provide starter notebooks.

Typical 5-lesson path (example)

Markets & risk metrics (returns, drawdown, Sharpe)

Portfolio & position sizing (target vol, costs)

Macro dashboard & regime thinking

Strategy prototype (momentum or mean-reversion) + OOS test

Review, robustness checks, and next steps

Format

Online only, English or French. Schedules available in US time zones.

Materials included: slides, worksheets, starter code, and public datasets.

Education only — not investment advice.
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Découvrez à travers ce cours ce qui influe sur le comportement des consommateurs, quelles sont leurs motivations pour acheter un nouveau produit, leurs parcours d'achat et l'importance, aujourd'hui, de ce que l'on appelle "l'expérience client".
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Contacter Andreas
repeat students icon
Le premier cours est couvert par notre Garantie Le-Bon-Prof
Cours Similaires
arrow icon previousarrow icon next
verified badge
This course is for people who want to learn and improve their ability to
-Welcome and orient people
-Learn to communicate well (on the phone or face-to-face)
As a bonus, a concept of marketing will be offered to students to help them promote services and other products!
verified badge
Sales Administrator with more than 4 years of experience and holder of a Master's degree in Supply Chain & Business Management in Barcelona, I offer private lessons in French, English and management for pupils and students of all levels.
I have already supported middle school students in their refresher courses in business subjects for two consecutive years.
✅ Flexible on schedules
✅ Home or online lessons
✅ Adaptation to the student's level and needs
Feel free to contact me for more information !
verified badge
Brand design is what makes your brand unforgettable, therefore it is one of the most important investments you can make in your business or for yourself.

When the most used sources of information for the company are websites, social networks, search engines, brochures and catalogs, the brand of the company must be above others for succeed.

While good content is important, it's the visual aspect of your brand that gets the public's attention first. Thus, a good visual brand design offers you these competitive advantages.

In a constantly paced world with many competing brands and other distractions, your brand identity will often make the difference between the success and failure of your projects.

Learning how to design the brand you dreamed of or learning how to create brands for other companies gives you these skills in high demand.

In this course, I will teach you how to design brands from concept to finish. The course will be a project-based course and will use the learning-by-doing approach where you will be guided in detail through the branding process from logo design to business cards, branded t-shirts , brochures, leaflets, letterheads, envelopes, website banners, etc.

I will teach you how to design a strong visual brand that creates a sense of unity and cohesion, by maintaining a consistent and clear brand across all marketing channels, because only then can customers instantly recognize your Mark.

Branding shows that you are proud of your business. Customers will recognize the investment you make in the success of your own business and know that you will deliver with the same passion when it comes to meeting their needs.

Attention to detail in brand design, even something as simple as a business card, can reassure your customers that you value every aspect of your business.

A professional branding immediately gives people the impression that you are an established, confident and trustworthy business.

No matter the size of the business, putting order in the brand design will bring you more customers, make your product more easily recognizable and encourage people to come back for more.

Then sign up for this course if you want to become a beginner to a professional brand designer.
verified badge
10 course elements to succeed in your commercial activity!

Rethink your offer!
– Innovate, rethink your products and services by keeping in mind what your customers need, not what you want to sell to them.
– Retarget your products to address a more restricted niche but which will recognize its needs more through this new offer. Don't forget that a product made to please Mr Everybody will ultimately not be bought by anyone because it is too generic.
– Set up call products
– Rethink the design and ergonomics of your products.
– Turn your customers into ambassadors by offering functions and services in your products that offer more than the customer thought they would get when purchasing:
– Question your arguments, product sheets... by updating them according to the current evolution of the economy, new modes of communication, the new needs of your customers, according to feedback from your salespeople...

Make sure your customers don't forget you!
– Tell a story about your company and its products for better memorization and to make your relationship more personal.
– Send a physical postcard to best customers for your greetings, with a special promotion and information about your new products
– Offer hyper-limited offers in time, prospects are overwhelmed which means that if you do not immediately encourage them to action you have every chance of losing them.
– Treat your new customers like stars: roll out the red carpet (call from a sales representative, loyalty chain by email, satisfaction survey, etc.), call them by name in your communications, keep a history of all exchanges made, memorize their preferences and their needs to prevent them from giving the same information over and over again (loyalty card, link to their account in your emails, etc.), give them VIP gifts (VIP access to events, previews, etc.) ...

After this training (which basically takes 3 months), you will be able to retain your customers and build a solid customer base. You will then see your turnover grow day after day.
verified badge
This comprehensive e-commerce course will teach you the basics needed to create and run a successful online store. Whether you are a beginner entrepreneur or a seasoned professional looking to improve your skills, this course will provide you with all the information you need to succeed in the world of e-commerce.

We cover all the key steps to creating an online store, including choosing your e-commerce platform, creating your product catalog, managing your inventory, managing orders and shipments, and setting up place of your online marketing strategies.
verified badge
I was a salesperson/advisor for over 10 years in various brands (face-to-face, by phone, at markets, at trade shows, etc.), and I know how much time (and therefore money) can be wasted before mastering all the methods that make a deal close or not. I myself wasted a lot of time before becoming a seasoned salesperson.

With me, there will be no unnecessary blah blah, only concrete things.
I'll share with you my methods for taking a sales conversation from point A to point B while maintaining control of your customer relationship. I'll give you the tips you need to be effective in your public speaking so that your conversations are always fruitful and positive.
verified badge
SUARDIAZ Group logo
Office Executive Director
Office Executive Director
SUARDIAZ Group · Full-timeSUARDIAZ Group · Full-time
Apr 2024 - Present · 10 mosApr 2024 to Present · 10 mos
Casablanca Metropolitan Area · On-siteCasablanca Metropolitan Area · On-site
Freight Forwarding / Shipping line agency
Multimodal Integrated Logistics Solutions / Air freight
Warehousing & Distribution Facilities
Chartering & Brokerage (Break Bulk & MT Tankers)
Chart-Parties & Demurrage consultancy
Port operations / Cargo & Ship agent / Container handling
Forwarding & Customs Clearance
Administrative and documentation management
verified badge
Définitions des étapes d'un entretien de vente, explications, mise en pratique par des jeux de rôles. Prévoir plusieurs cours si débutant, 2 heures par étapes pour une bonne prise en main.

Briser la glace
Présentation entreprise
Présentation de soi
La découverte
Les besoins
L'argumentation
La proposition
La négociation
La recommandation
La relance
Le R2
verified badge
Join me for a dynamic and hands-on course combining the art of cooking with the fundamentals of hotel and hospitality management. Whether you're an aspiring chef, a future hotelier, or simply passionate about the food and hospitality industry, this class offers a unique blend of culinary skill-building and real-world business insight.
What You’ll Learn:

Culinary Training:

- Knife skills, prep techniques, and kitchen safety

- Classic and modern cooking methods

- Menu planning and cost control

- Plating, presentation, and flavor balancing

- Farm-to-table and sustainable cooking principles

Hotel Management Fundamentals:

- Front-of-house and back-of-house operations

- Guest service excellence

- Staff management and scheduling

- Inventory, budgeting, and supplier relations

- Hospitality trends and leadership in a fast-paced environment

Format:

A mix of hands-on kitchen sessions, live demos, group discussions, and management case studies. Suitable for beginners and intermediate-level students.
verified badge
Looking to boost your sales and management skills? Expert trainer offers certified training designed to help you excel in the world of sales and customer relations:

* Customer relationship development: Build loyalty and lasting relationships with your customers.
* Sales Consulting: Master sales techniques to become a true advisor.
* Animation and energizing of the commercial offer: Make your offer irresistible and boost your results.
* Sales Team Management: Lead your team towards achieving its objectives.

These training courses are eligible for RNCP certifications, allowing you to specialize and officially validate your skills in the following areas:
* D1401 - Sales assistance
* D1501 - Sales animation
* M1704 - Customer relationship management
* M1705 - Marketing
Whether you are an individual looking to advance or a company wanting to train its teams, our programs are available as private training or through a Training Organization (TO).

Ready to make a difference in the market?
verified badge
educational goals

Build self-confidence when speaking.

Express yourself clearly, calmly and confidently.

Learn to manage the stress and emotions associated with public speaking.

Develop concrete techniques for speaking in class or succeeding in an oral exam.
verified badge
Formation pratique que j'ai personnellement appliquée depuis plus de 17 ans, ainsi que mes collaborateurs et client(e)s ; elle vous facilitera la compréhension du domaine. Des techniques clés vous seront partagées pour maîtriser les stratégies de promotion et de commercialisation de produits ou services aussi le service à la clientèle.
verified badge
Le cours de français des affaires s'adresse aux personnes souhaitant développer leur vocabulaire dans la langue et spécifiquement dans des situations professionnelles choisies (entretien d'embauche, négociation commerciale, droit international, etc).
Le cours de français peut également s'adapter aux personnes étrangères désireuses de débuter ou d'améliorer leurs compétences en langue française.
verified badge
Hi! I’m John, a Swiss quantitative trader-developer with an MSc in Finance. I run 30+ systematic strategies (equities, FX, crypto) and love turning complex finance into clear, practical steps you can actually use.

What you’ll learn (mix & match)

Financial markets & macro basics: order types, ETFs vs. stocks, costs/slippage, yield curves, policy shocks, gold/Treasuries as hedges.

Investing & portfolio: asset allocation, volatility targeting, drawdown control, rebalancing.

Build your own strategy: momentum/mean reversion/factors, feature design, backtesting with costs, out-of-sample validation.

AI for finance (intro): simple NLP/sentiment overlays and evaluation pitfalls.

Execution hygiene: from backtest to real-life constraints; monitoring and post-trade review.

How my classes work

Short concept → hands-on build → recap & next steps.

You leave each session with templates, checklists, and notebooks you can reuse.


Who this is for:

Motivated beginners to advanced: high-school (16+), university, career switchers, and active investors.

Coding not required—helpful but optional. I adapt the pace and provide starter notebooks.

Typical 5-lesson path (example)

Markets & risk metrics (returns, drawdown, Sharpe)

Portfolio & position sizing (target vol, costs)

Macro dashboard & regime thinking

Strategy prototype (momentum or mean-reversion) + OOS test

Review, robustness checks, and next steps

Format

Online only, English or French. Schedules available in US time zones.

Materials included: slides, worksheets, starter code, and public datasets.

Education only — not investment advice.
verified badge
Découvrez à travers ce cours ce qui influe sur le comportement des consommateurs, quelles sont leurs motivations pour acheter un nouveau produit, leurs parcours d'achat et l'importance, aujourd'hui, de ce que l'on appelle "l'expérience client".
Garantie Le-Bon-Prof
favorite button
message icon
Contacter Andreas