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Communication Skills Talking, sitting, standing, writing, even staying silent, everything we do shares a story. My communication skills interestedly part of both personal and professional lives that will help us exist within and connect to the world around us. Good communication skills are therefore highly valued in the workplace we are working. This online Communication Skills course will teach you how to become a more efficient and effective communicator, the different methods of communication, how to communicate with confidence, how to communicate to support inclusion and equality, and how to communicate in difficult situations. You will leave the course with strategies that you can use to your communication skills around your daily routine and workplace. This course has been developed instruction video and to use activities to maximise engagement and learning in the course. Please see the course requirements below that you will learn. By the end of this course, you will: Understand your communication strengths and areas for development. Understand the different methods of communication and their advantages and disadvantages. Understand the importance of active listening and non-verbal communication. Understand how to communicate with confidence. Understand how to communicate effectively in difficult situations. Understand how to give effective constructive feedback. Understand how to support equality and inclusion through communication.

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  • Instructor since August 2024