how to deal with challenging clients and how to self improve

Von 30.19 Fr /Std

Most people think about customer service as something that happens when people reach out to a business with a problem. That’s really only half the story, though.
Customer service isn’t just what happens when a customer calls or emails you. For example, it also happens when:

People are shopping for a solution and they find your business. Customer service is happening, even though that person isn’t even a customer yet.
People are on your knowledge base, answering their own questions. That’s customer service, too.

Zusätzliche Informationen

bring good mood :)

Ort

Online aus Serbien

Über mich

Easy going, very positive, great sense of humor type of person.
I worked on a cruise ship for a very long time in customer services and advanced quickly so I know all there is about what kind of clients are there and what to expect and how not to take it personally, anyone can do it with the proper guidance.
Alo is very important to be self-aware and how to be happy just the way you are :)

Bildung

The Higher Education Technical School of Professional Studies-Bachelor degree in web design
high school "Svetozar Miletic" Novi Sad- diploma in the tourism-tourist guide

Erfahrung / Qualifikationen

Worked for more than six years in tourism and customer services. Positions such as Night manager, customer services representative, front desk supervisor, hotel controller.
a certificate about self-empowering

Alter

Kleinkinder (0-3 Jahre alt)

Vorschulkinder (4-6 Jahre alt)

Kinder (7-12 Jahre alt)

Jugendliche (13-17 Jahre alt)

Erwachsene (18-64 Jahre alt)

Seniorinnen und Senioren (65+ Jahre alt)

Unterrichtsniveau

Anfänger

Mittel

Dauer

30 Minuten

60 Minuten

Unterrichtet in

Englisch

Spanisch

Fachkenntnisse

Customer service

Selbstentwicklung

Verfügbarkeit einer typischen Woche

(GMT -05:00)

New York

Online via Webcam

Mon

Tue

Wed

Thu

Fri

Sat

Sun

00-04

04-08

08-12

12-16

16-20

20-24

Michèle

4.33

(3)

The aim of this course is to understand how our brain and memory work in particular - It is also to acquire means and tips for better and more memorizing - It is finally for older people to know that we can learn at any age.
The course is a little theoretical then very practical with examples and rather fun training exercises.
Put emotion, use all our senses, all this facilitates memorization and this course proves it.

Florie

4.33

(3)

This course is aimed at:
- children from 7 to 10 years old
- adolescents
- adults
- retirees

To anyone, artist or not, wishing:

1) Improve or improve your oral English

- work on your accent (American and / or English)
- deepen your vocabulary
- excel in the art of small talk internationally
- prepare an oral presentation / a conference / a thesis defense / a job interview / a dentist appointment or any other public speaking

2) Overcome your fear of speaking out in public
- overcome / tame your shyness both orally and in life
- develop techniques for managing stage fright
- express themselves freely, without fear of making mistakes or being misunderstood
- strengthen your self-confidence & self-esteem
- work on self-assertion
- free yourself from the gaze of the other

But also to actors/comedians preparing:

- Their entrance exam to the Conservatory or cinema / theater school
- A casting in English
- An English-speaking role
- Their international future

To the directors and members of the technical team preparing:
An entrance examination for film / directing school
A script in English
An English-speaking shoot

What ?

Private coaching and/or small group workshops:

- improvisation
- theater (extracts from English plays)
- cinema (scripts from English-speaking films)
- diction and pronunciation
- public speaking
- work on self-confidence
- relaxation techniques
- face-camera / image work (filmed scene, presentation or improvisation, with the possibility of recovering the takes for a possible demo tape).
- Technical vocabulary (lexicon of theater and cinema)

& Work on:

- character psychology
- psychological and emotional blockages in oral / in the game
- the intentions, the subtext, the context

Fernando

4.33

(3)

As a professional Spanish teacher with a background in journalism and over 10 years of experience, I offer personalized Spanish lessons designed to help you reach your language goals, whether they are conversational fluency, grammar mastery, exam preparation, or professional skills.

What You’ll Gain:
- Conversational Spanish Practice: Speak Spanish fluently with real-life scenarios and role-play.
- Grammar and Vocabulary Mastery: Clear explanations of rules, exceptions, and common expressions.
- Cultural Insights: Deepen your understanding of Spanish-speaking countries.
- Business Spanish: Learn practical Spanish for the professional world.

What I offer:
- Native Spanish Speaker: Get authentic pronunciation and intonation.
- Experienced Educator: Proven results in teaching and communication.
- Tailored Lessons: Adapts to your learning style and pace.
- Flexible Scheduling: Designed to fit your availability.

Start your Spanish journey today with lessons customized to your goals.

Angelina

4.33

(3)

Acting classes also go online!
So far, very few offers can be found online, since mostly only master classes are offered as finished videos and of course at a high price.

An online course gives us the opportunity to work with a camera immediately, which is very helpful for the Acting On Camera.

Acting doesn't just mean learning to play in front of a camera. There are various techniques and methods that an actor / actress should master so that you can always give the best of yourself on every project!

Among other things, we can work together on roles, learn to analyze texts and my area of expertise; Learn to recognize and use non-verbal communication for actors!

In addition, this is also ideal for stand-up comedians, because this way we can work on the self-image and positioning on the stage, in addition to the correct pronunciation and emphasis on the text.

Everyone has their own needs and I am here to hear, see and get the best out of you!

Geraldine

4.33

(3)

Graduate teacher (Bac +5+) in management, HR and international relations, certified in professional coaching and personality psychometric testing, offers you professional and adapted support to help you progress in self-knowledge, techniques management, personal development and interpersonal communication.
With 25 years of experience in the professional world and in professional education, the support is tailor-made, adapted to the student's rhythm. The teaching is educational and fun.
We define the objective to be achieved together. You will be amazed yourself at all your untapped skills. Embark on YOUR adventure of personal development and skills that will boost your career or your personal life such as optimizing your communication with those around you, managing your time, your

William

4.33

(3)

Sporting is one of the best ways to forge a steel mind.
This requires intense work, done regularly and assiduously. We will work so that you become the best version of yourself.

I will base my work on the skills of each and its goals so that everyone can feel comfortable in their bodies and in their minds.
The sessions will be adapted to your physical skills so that you can improve over the long term, we will always focus on the quality of work in the face of the amount that is not always synonymous with good work.

Florie

4.33

(3)

This course is aimed at:

- children from 7 to 10 years old
- adolescents
- adults
- retirees

To anyone, artist or not, wishing:

1) Improve or improve your oral English
- work on your accent (American and / or English)
- deepen your vocabulary
- excel in the art of small talk internationally
- prepare an oral presentation / a conference / a thesis defense / a job interview / a dentist appointment or any other public speaking

Overcome your fear of speaking out in public
- overcome / tame your shyness both orally and in life
- develop techniques for managing stage fright
- express themselves freely, without fear of making mistakes or being misunderstood
- strengthen your self-confidence & self-esteem
- work on self-assertion
- free yourself from the gaze of the other

To the actors/comedians preparing:

Their entrance exam to the Conservatory or cinema / theater school
- A casting in English
- An English-speaking role
- Their international future

To the directors and members of the technical team preparing:
- An entrance examination for film / directing school
- A script in English
- An English-speaking shoot

Private coaching and/or small group workshops:

- improvisation
- theater (extracts from English plays)
- cinema (scripts from English-speaking films)
- diction and pronunciation
- public speaking
- work on self-confidence
- relaxation techniques
- face-camera / image work (filmed scene, presentation or improvisation, with the possibility of recovering the takes for a possible demo tape).
- Technical vocabulary (lexicon of theater and cinema)

& Work on:

- character psychology
- psychological and emotional blockages in oral / in the game
- the intentions, the subtext, the context

Charlene

4.33

(3)

I have been a certified relaxologist since July 2021.

The benefits of relaxation are numerous and the harmful effects of stress are recognized.

Do you want to learn to relax and explore the possibilities offered by your brain?
Then this course is for you!

Breathing techniques, visualizations, muscular or attentional techniques.

Contact me if you have any questions!
It is also possible to carry out the sessions outside.

Please note, you are advised to always consult your doctor in the event of a health problem.
Relaxation is not a “miracle method”.

Ines

4.33

(3)

This course emphasizes the development of fluency and intelligibility in spoken English. Through individual and group activities, students work on improving pronunciation, practicing conversation strategies and delivering oral presentations.

Marie-Aude

4.33

(3)

Life coaching, mental preparation, motivation and exam preparation.
Manage emotions, stress, anxiety, anxiety, insomnia
Increase self-confidence and self-esteem, better self-acceptance
Learn to communicate better
Find your way, your ikigai

Anastasiia

4.33

(3)

Passionate and effective ESL Teacher with experience helping students to improve their
English language vocabulary, reading comprehension and writing. Adept in all aspects
of activities in the four areas of language learning: Speaking, Writing, Reading, and
Listening. Bringing forth several years of experience, combined with a passion for serving
as an effective educator and helping students to achieve proficiency in the English
Language.

Manuela

4.33

(3)

Hello you special person! :-)
Do you need more self-confidence? Do you lack self-esteem? Discover your full mental potential!

In my mindfulness classes, I offer personalized mentoring sessions aimed at increasing your mental strength and giving you the tools to achieve your goals. I am an experienced mentor who will help you optimize your thinking habits, discover your personal talents, and improve your personal skills.

(My native language is German, so I prefer to teach in German, but I am also willing to try in English if requested/required.)

My classes are designed to address your specific needs and goals. I use proven methods from cognitive behavioral therapy, mindfulness practices, and other mental training approaches to help you improve your mental performance and live a more balanced life.

This program (at least 5 class hours) covers a variety of topics including:

🧘‍♂️ Mindfulness practices for serenity and concentration

🌟 Discovering emotional regulation
🌟 Improve mental clarity and concentration
🌟 Cultivating your self-awareness
🌟 emotional growth
🌟 Relaxation techniques
🌟 Promote positive thinking patterns and self-confidence
🌟 Developing strategies for problem solving and decision making
🌟 Whether you're preparing for exams, facing professional challenges, or simply want to improve your mental health, this mental training mentoring course (as mentioned, minimum 5 sessions, no individual lessons available) can provide the support and guidance you need.

It's time to start your journey to a stronger and more balanced mind.
💖 I look forward to hearing from you. 💖

PS: I have an irregular schedule that changes from week to week, so it is important that you are flexible too so that we can find a suitable time from week to week that suits both of us.

PPS: By the way, I am LGBTQAI+ friendly and a non-smoker

Aakriti

4.33

(3)

Hi, I'm Aakriti — a certified yoga teacher (RYS 200 YOGA ALLIANCE) from the Himalayas, India, now based in Germany.
I teach a grounded and soulful blend of Hatha Yoga and Vinyasa Flow, focusing on alignment, breath, and mindful movement. My classes offer a calm and welcoming space where you can reconnect with your body, breath, and inner stillness.
I also share the healing practices of Pranayama (breathwork) and meditation, drawing from years of personal practice to guide students toward balance and deeper self-awareness.

Jamie

4.33

(3)

Composing music, Learn to Sing or play the guitar. Here I offer my lessons in a accessable & fun way the boost your confidence with singing & learn to play the guitar (acustic & electric).

In these lessons I'll guide a through

-reach out with guidance & tricks from a self-taught perspective musician;
-music theory;
-guiding you allong your musical pathway.
-learn to play the guitar
-basic's for singingtechnique's

Paul

4.33

(3)

Hello everyone :)
My name is Paul, I'm 30 years old and I have a bachelor's degree in mathematics. I have been teaching private math lessons for a long time and I love continuing to do so on this platform. I really enjoy helping people solve problems, get better at math and lose their fear of taking the next test. Together we can move mountains. If you would like to find out more about working together, just send me a quick message and I will get in touch with you. See you soon!

This course is aimed at:

- children from 7 to 10 years old
- adolescents
- adults
- retirees

To anyone, artist or not, wishing:

1) Improve or improve your oral English
- work on your accent (American and / or English)
- deepen your vocabulary
- excel in the art of small talk internationally
- prepare an oral presentation / a conference / a thesis defense / a job interview / a dentist appointment or any other public speaking

Overcome your fear of speaking out in public
- overcome / tame your shyness both orally and in life
- develop techniques for managing stage fright
- express themselves freely, without fear of making mistakes or being misunderstood
- strengthen your self-confidence & self-esteem
- work on self-assertion
- free yourself from the gaze of the other

To the actors/comedians preparing:

Their entrance exam to the Conservatory or cinema / theater school
- A casting in English
- An English-speaking role
- Their international future

To the directors and members of the technical team preparing:
- An entrance examination for film / directing school
- A script in English
- An English-speaking shoot

Private coaching and/or small group workshops:

- improvisation
- theater (extracts from English plays)
- cinema (scripts from English-speaking films)
- diction and pronunciation
- public speaking
- work on self-confidence
- relaxation techniques
- face-camera / image work (filmed scene, presentation or improvisation, with the possibility of recovering the takes for a possible demo tape).
- Technical vocabulary (lexicon of theater and cinema)

& Work on:

- character psychology
- psychological and emotional blockages in oral / in the game
- the intentions, the subtext, the context

Der richtige Lehrer Garantie

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