Transport Request Management: Receive, process, and assign client transport requests, ensuring they are carried out promptly and efficiently. Driver Coordination: Allocate drivers to various assignments based on client requirements and driver availability. Client Communication: How to sell your service, price negotiation, giving offers according to the period, maintain clear and accurate communication with clients to confirm bookings, provide service information, and address specific requests or issues. Trip Monitoring: Monitor and oversee trips in real-time to ensure timely service and respond to any potential delays or last-minute changes. Complaint Handling: Handle client complaints in a professional and proactive manner, seeking appropriate solutions and ensuring client satisfaction. Administrative Support: Perform administrative tasks such as data entry, record-keeping, and report preparation as required by the company. What will you learn ? Organizational Skills: Ability to multitask, maintain a high level of accuracy, and meet deadlines. Communication Skills: Excellent verbal and written communication skills in French and English to effectively communicate with clients and drivers. Customer-Oriented: Ability to understand and respond to client needs while maintaining a high level of service and satisfaction. Computer Proficiency: Knowledge of reservation management software and online communication tools to ensure effective coordination.

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