Hospitality Management in Practice; applying management theory to real life

Von 69.24 € /Std

Hospitality Management is an intricate art of balance; balancing business needs with those of your guests; balancing Human Resource management with Guest Expectations; balancing cost controls with service provision.

This lesson will take you through the typical day of a Hotel Manager; understand the various tasks required in most organisations and how to balance company needs with individual needs.

As an experienced hotelier, with a Post Graduate Degree in International Business and Hospitality Management and a PTLLS training qualification, coupled with nearly 30 years experience in the trade from Kitchen Porter to General Manager, I can translate theory to real life for all aspiring Hotel Managers. A great way to understand the challenges in the hotel or restaurant environment and understand the modern hospitality world and culture.

Ort

Online aus Vereinigtes Königreich

Über mich

A hotel stalwart who worked his way up the ranks, all the way to operating a hospitality business operation for the U.K., launching a new brand of hotel group and managing new openings for an international company. I love people, I love new knowledge and I love sharing knowledge. Most importantly I love to share practical, useful advice and information that relates to the realities of hotel and business management.

From financial analysis, to reporting, to change and operational process development, I have turned my hand to everything.

Bildung

PostGraduate Diploma in International Business Management in Hospitality and Tourism
PTLLS Level 4
Life - plenty of experience in people management and operating businesses.

Erfahrung / Qualifikationen

29 Years Hotel Industry experience; 20 years in hospitality management roles.
5 years as a corporate trainer
10+ years coaching and mentoring staff

Alter

Erwachsene (18-64 Jahre alt)

Seniorinnen und Senioren (65+ Jahre alt)

Unterrichtsniveau

Anfänger

Mittel

Fortgeschritten

Dauer

60 Minuten

Unterrichtet in

Englisch

Fachkenntnisse

Hospitality management

Kaufmännische leitung

Wirtschaftliche kompetenzen

Verfügbarkeit einer typischen Woche

(GMT -05:00)

New York

Online via Webcam

Mon

Tue

Wed

Thu

Fri

Sat

Sun

00-04

04-08

08-12

12-16

16-20

20-24

Carina

5.0

(1)

This class will give you insights on how to prepare for a professional reception, a business cocktail party/dinner or even for your first business trip.

If you just started your very first "real" professional job and you will be expected to attend such events, it's always better to come prepared and make a good first impression. You only get one chance, so why not nail it?

Whether male or female, your attire, professional behavior, gesturing and etiquette will be observed in detail, so why not be prepared?

Giovanna

5.0

(1)

Oi querido(a) estudante!

Do you want to learn the vibrant Brazilian Portuguese with a native teacher?
I am here for you! I am passionate about my language and culture, so I would love to share it with you.

I can teach you through dynamic and fun classes that get you emmerged in the Brazilian culture. When you realize it, you are already speaking the language!

I am very flexible and can teach people of different ages, levels and needs. Let's learn to sing beautiful samba lyrics! Let's learn about Bossa Nova and its magic! Let's feel the Brazilian heat while remaining in the Netherlands! Let's learn the "jeitinho brasileiro" to be able to make great deals with Brazilian companies!

Since 2018, I have been teaching Portuguese via Apprentus to several students. It's been very enjoyable to me as well as to my students and I am particularly proud of their development and achievements within a short period! I hope you can be my next student, who is going to make me very proud of!

Vamos aprender português juntos! Tenho certeza que você irá se apaixonar por essa língua assim como eu! Até breve! :)

***Feel free to drop me a message!

Samir

5.0

(1)

A native Arabic speaker and lecturer at the Frankfurt University of Applied Sciences since 1994, he offers Arabic courses and private Arabic lessons nationwide for all levels: beginners, advanced, and conversation for professionals. He offers everyday Arabic, standard Arabic, media Arabic, and specialized Arabic, including business Arabic, as well as several dialects: Egyptian, Gulf States Arabic, Jordanian, Lebanese Arabic, Palestinian Arabic, and Syriac Arabic. Other dialects are available upon request.

Participants in this course will have a command of at least 1,500 words of everyday language, both spoken and written (levels A2-B1) and will be able to conjugate simple, three-syllable verbs (so-called strong verbs) in the present, past, future, and imperative tenses, and read non-vocalized texts.
Course content: This is media Arabic, meaning the language used on the internet, in newspapers, magazines, radio, film, in educational institutions such as schools and universities, and in official announcements. This applies from Mauritania/Morocco in the west across the eastern Mediterranean to Oman in the southeast.

The lecturer has created his own scripts for the courses, which are not included in the course price.
Other work materials:
Alla Elgibali / Nevenka Korica “Media Arabic A Coursebook for Reading Arabic News”. The American University in Cairo Press 2007
El Mustapha Lahlali "Media Arabic. Advanced" Edinburgh University Press 2010
Elisabeth Kendall "Media Arabic. The Top 1000 Words for Understanding..." Georgetown University Press 2009
For example, the daily newspapers Al-Araby Al-Jadeed, Al Hayat, Al Sharq Al Awsat, Al Quds Al Arabi and Al Ahram are read, as well as the online editions and TV reports of the television stations Al Jazeera and Al Arabiya.
For further information please contact Samir.

Sue

5.0

(1)

Hello, are you looking for an English teacher, qualified from the UK? Do you wish to improve your pronunciation, your grammar and get ready for your job/school? The English lessons here are especially designed to meet your needs. Do you wish to have your work corrected, to work on literature/ business subjects/ linguistics or prepare yourself for an exam? Don’t wait and send me a message. The teacher can prepare you as well for specific examinations like IETLS or specific English programs (A-Levels, GCSE...).

Why learning English?
English is a worldwide language and you will need to have solid basis in English for your job or for leisure when travelling. Did you know? Knowing an extra language is extremely appreciated by recruiters because not only you are familiar with a foreign language but also you will be open-minded, knowing various cultures. 😊

You have the possibility to have the lessons via Skype (the majority of my students prefer having their lessons online, technology is fun!).

If you have further inquiries, don’t hesitate to let me know, it will be a pleasure to help you and present you to your teacher.

Yanis

5.0

(1)

Courses or tutoring in management and accounting for all students of business schools in Geneva (public or private).

Matu / CFC base or expanded.

Repetiteur for over 8 years, my students are only improving their grades.

Satisfied or refunded!

James

5.0

(1)

I work mostly online at the moment, please get in touch and we can arrange a suitable schedule.
Classes are here to meet your needs as an English learner.

Classes will develop but some of the activities that can be done:
Conversations
Grammar
Business English
Formal v Informal
IT English
Medical English
Topics and Question activities
Reading and writing
IELTS testing
Journalism

Mustafa

5.0

(1)

All levels of Calculus can be worked out under my guidance. Depending on your field, there could be specific curriculum for your needs. Either online tutoring or home tutoring is available in Qatar. The session duration is 60 mins. A number of daily sessions may change upon your request. Available times for tutoring is also flexible.

Jay

5.0

(1)

Accelerate English proficiency for: business trips, better communicating with foreign company branches, site-visits in other countries and other related or relevant activities.

We offer intensive and immersive English training, in which managers can learn interactively with their private Native English speaking coach, through practical, theoretical, analytical discovery and development.

Audiovisuals, and more are used. Apply effective tactics in practical situations.

This encompasses: how to effectively negotiate, how to more efficiently manage time, best practices for executing operations, how to cope with company re-structuring and more.

**NOTE: This class is a half-day commitment (4-hours) or full-day commitment (7-hours) only and can also be offered and adjusted to accommodate multiple individuals as a group session, for economical purposes. It is advised that groups not exceed more than 3 individuals per session unless the trainer approves. Charges are subject to distances, distance durations, bank holidays and any off-peak/out-of-standard office hours, etc.!!

Edy

5.0

(1)

Doctor of Economics with a Master's degree in Statistics teaches statistics for secondary school, high school, gymnasium, vocational schools, apprenticeships, university (especially for economics).
Also: courses in econometrics, finance and business management.
Home schooling (up to 25 km from Neuchâtel), or at a location in Neuchâtel, or remotely with a webcam and a program such as Teams or Google Meet.

Klaus

5.0

(1)

Business English for any type of employee, any level. Practical British and American English used in all business matters from introductions, small talk to detailed negotiations, presentations. Lessons on grammar, word types, common expressions, special subjects from a repository of 5000 worksheets.

Lorie

5.0

(1)

Improve your German, English, let's start
I love teaching because I enjoy sharing knowledge and providing individual support to students. Especially in German and mathematics, I support students in strengthening their skills and gaining more self-confidence. It's important to me that learning is motivating, structured, and tailored to each individual's needs. I work patiently, clearly, and with great commitment.

Paul

5.0

(1)

Do you need to improve your English so that you can participate fluently and confidently in business meetings, presentations, webinars, telephone conversations or interviews? You may be aiming for a job in the EU institutions or other organisations in Brussels. Or you could be working in an international company or studying for a Masters or another qualification...

I have been a qualified, professional English teacher and translator for more than 20 years. My courses enable learners to actively produce the language, repeat useful expressions until they are habitual and correct mistakes until they are removed. Although I am happy to explain and practice grammatical issues, the focus is on effective, correct and appropriate communication by using visual material, videos, interesting topics for discussion and challenging quizzes. As I have advanced knowledge of French, German and Czech, I can particularly appreciate and correct the issues speakers of these languages have in English, but this is also the case for Dutch speakers.

There is also the possibility of specialist English courses in the areas linked to my experience (see below): how the EU works; environmental, energy, regional or agricultural policies; economics.

- Advisor in EU policies and funding for 12 years (regional policy, economic development)
- Director of a regional representation to the EU and member of a management team
- Certificate in TESOL with business
- BA(Honours) in Modern Languages & Modern History, Oxford University
- Post-graduate in Economics, London University

Christiane

5.0

(1)

Do you suffer from neck tension, tired eyes, or fatigue from long hours at your desk? This class is designed for office workers, home office professionals, entrepreneurs, teams, or anyone wanting to release tension and improve focus.

In 30-60 minutes you’ll practice chair-based yoga, breathing techniques, mini-meditations, and relaxation exercises that can:

-Release tension in the neck, shoulders and eyes
-Improve posture
-Rebalance focus and energy
-Reduce stress during the workday

The class includes:
-Simple desk-friendly exercises
-Eye relaxation techniques
-Breathing exercises for calm and concentration
-Neck and shoulder release
-Short mindfulness & mini-meditation practices

Participants will leave feeling refreshed, more focused, and ready to tackle the rest of the day.
Reach out via Apprentus to start!

Wilson

5.0

(1)

I am a Knowledgable and well trained professional in business management and planning in different fields currently working in the hospitality and tourism industry.English is my native language and can also speak fluent Swahili and intermediate german.I am also an enthusiast in Mathematics as it was my favourite subject.Freelance Writing in different categories is also one of my part time jobs.

Elham

5.0

(1)

Selling is not about pressure or manipulation, it’s about understanding people, building trust, and communicating value clearly.
In this practical workshop, I share real-life sales and customer communication skills based on over 20 years of hands-on customer service experience and 9 years in retail, combined with an academic background in MBA (Strategy) and a PhD in Policy.
This class is designed for people who want practical, usable skills, not theory.

What you will learn:
✨️How to communicate confidently with customers
✨️How to understand customer needs quickly
✨️How to handle objections naturally (without stress or pressure)
✨️How to sell ethically and professionally
✨️How to adapt your communication style to different personalities
✨️Common mistakes that lose sales and how to avoid them

Who this class is for:
Retail and shop staff
Customer service professionals
Freelancers or small business owners
Anyone who wants to improve their communication and selling skills
This session is interactive, realistic, and based on real workplace situations — not scripts or generic sales tricks.