Running a business and doing business successfully
10 course elements to succeed in your commercial activity! Rethink your offer! – Innovate, rethink your products and services by keeping in mind what your customers need, not what you want to sell to them. – Retarget your products to address a more restricted niche but which will recognize its needs more through this new offer. Don't forget that a product made to please Mr Everybody will ultimately not be bought by anyone because it is too generic. – Set up call products – Rethink the design and ergonomics of your products. – Turn your customers into ambassadors by offering functions and services in your products that offer more than the customer thought they would get when purchasing: – Question your arguments, product sheets… by updating them according to the current evolution of the economy, new modes of communication, the new needs of your customers, according to feedback from your salespeople… Make sure your customers don't forget you! – Tell a story about your company and its products for better memorization and to make your relationship more personal. – Send a physical postcard to best customers for your greetings, with a special promotion and information about your new products – Offer hyper-limited offers in time, prospects are overwhelmed which means that if you do not immediately encourage them to action you have every chance of losing them. – Treat your new customers like stars: roll out the red carpet (call from a sales representative, loyalty chain by email, satisfaction survey, etc.), call them by name in your communications, keep a history of all exchanges made, memorize their preferences and their needs to prevent them from giving the same information over and over again (loyalty card, link to their account in your emails, etc.), give them VIP gifts (VIP access to events, previews, etc.) … After this training (which basically takes 3 months), you will be able to retain your customers and build a solid customer base. You will then see your turnover grow day after day.
Hotel receptionist: Learn the concept of reception and switchboard operator
This course is for people who want to learn and improve their ability to -Welcome and orient people -Learn to communicate well (on the phone or face-to-face) As a bonus, a concept of marketing will be offered to students to help them promote services and other products!
English, Economics, Business Management, Commerce, hospitality management subjects, tourism subjects.
As a professional teacher with different qualifications in teaching English in any non-English speaking countries in the world, Masters in Hospitality and Tourism Manager, Accountant, Business Manager, Economist and an Administrator, you got my cover in ANY areas of difficulties you are facing in afformentioned subjects from beginners to an advanced level. Do well to contact me and you will be glad you have your problem solved.
Croatian and English- let's learn new languages together
You can actually learn Croatian and English very quickly and easily through my lessons because I will teach you only what you need to learn. I think that people can learn better when they're presented with simple words that they're likely to use daily.
mentoring: business creation procedures / business opportunities in Morocco / business development / key factors of SME performance
This entrepreneurship course aims to develop the sense of initiative and the entrepreneurial spirit, in order to make him discover and exploit your full entrepreneurial potential. an interpersonal relationship of support, accompaniment, exchanges, learning and transmission of experience -Understand the entrepreneurial spirit and the skills required; -Develop innovative project ideas using creativity techniques; - Identify customer needs and key market players; - prospecting techniques; -mistakes to avoid during start-up; - Master the techniques of researching commercial information in the field; - Understand the specificities of the technical study; -Plan human resources needs; - Establish the financial feasibility of the project; - internal management procedures; - Differentiate between the different legal forms for starting a business; - Develop a business model; - Write a business plan
Digial Marketing / private lessons in marketing and sales techniques
Learn digital skills online Grow your career or business at your own pace with flexible and personalized training designed to build your confidence and help you succeed. Develop new skills Strengthen your visibility on the Internet Engage with your community remotely Work remotely using digital tools
Selling online for beginners, make money today without any investment or prior knowledge
Do you want to learn how to start making money online today? What if I could show you how to start making money selling online without investing any money? Join my class and I will teach you to step by step how to successfully begin making money with no upfront costs, from the comfort of your home. All you need is a smartphone/tablet or PC and internet access.
Conversational and Applicable English tailored to your wants and needs
One of the most important aspects of learning a language is being able to carry on a conversation about a variety of interests and topics as well as to be able to express yourself. I have helped business professionals learn, strengthen, and excel in their professional lives. I am dedicated to helping you learn English in a way that is most useful for you! I tailor each course to your wants and needs. We focus on topics that interest you as well as provide you with the skills and knowledge you need in the work place. My goal is to not only help you professionally but to give you an English learning experience that will be most useful to personally, in your relationships, in school, or daily life abroad.
Business course on how to improve on your Customer Service in any industry.
Customer service is the support and assistance businesses offer before, during, and after purchasing the products/services. Quality customer service adds an immense amount of value to a product and helps build long-lasting relationships with customers. Today’s customer service is much more than traditional phone support. Rapid tech advancements reshaped the way businesses interact with customers and created the proliferation of digital service channels. Receiving fast, efficient, personalized support and a seamless experience is what consumers generally expect from brands these days. Customer service should be a top priority for any business and practitioners because ; Customer service expectations are constantly increasing and changing. Consumers value high-quality service and are ready to pay more to receive it. Customer service can significantly influence consumers’ buying decisions. Good customer service helps increase customer satisfaction, improve customer relations and retention. Happy consumers tend to share their positive service experiences, creating positive word-of-mouth for brands. Outstanding customer service can turn customers into brand advocates, which brings in more traffic and referrals. Consumers will not tolerate bad service and leave brands that fail to meet their service expectations. Unsatisfied customers can damage a brand’s reputation by sharing their negative service experiences through social networks and review sites. Investing in service improvement is cheaper than dealing with a damaged reputation caused by poor service. High-quality customer service ultimately results in continued revenue growth. Please feel free to join my class for a practical and a top notch tutorial on customer service for continuous improvement in the service and product sector .
ITALIAN FOR HOSPITALITY - marketing and client service focus/restourant
THIS CLASSES ARE DEDICATED TO PEOPLE WHO WOULD LIKE TO PROVIDE A BETTER SERVICE IN RELATION TO HOSPITALITY AND TURISM. Such as having a better interaction with costumers for anything related to restaurants and food or tourism/tourists. - this is a focused course.
Sales Training and Coaching. Sales Strategy and Process
Sales is a strategy and a repeatable process. Over 20 experience in selling. Real Estate, Food Sales, SaaS selling. The reality is that the product is product knowledge, the sale is the strategy and process. If you are wanting to move into the field of sales, you are excited by the uncapped earning potential that being a sales professional can bring for you. Phone, Email, Inbound, Outbound, Automation when and how. Book some time and we will go though a comprehensive sales program with one on one ongoing coaching and guidance.
Math and Spanish class for kids and high school students
Do you want be the best in your math class? let me introduce myself I will be your math tutor and help you explain that trouble that you do not know how to do it. I am a spanish math Teacher who help you understand better Spanish and math .
Business maths, commerce, marketing, economics, management
After attending my class, students will have a good understanding of the business world and its environs. The world is evolving at a faster rate as far as business is concern. Been oriented in this field is an added advantage to the world GDP.
Service Culture and Operational Excellence - Hospitality Management.
I have designed this course with the best type of customer service in mind. Should you wish to become well-versed in customer service, hotel operations (or any kind of service-based operations), please join my class in discussing what makes a great customer service and what are the best ways to enable it in a business setting.
Conversation, no gramar lesson, easy & simple ! You will learn !
Easy & Simple No grammar lesson! Conversations & conversation Simple lesson! My lessons are based on simplicity! You have to be relaxed! If you like movies :))) you really learn a language super fast !!! Please believe in yourself!