Negotiation Skills Training - Structured teaching for beginners to professional negotiators. Build confidence quickly!
Negotiation training available at all levels from seeking a better salary to complex Business to Business transactions. With 30 years of experience at all levels of commercial negotiation from entry level to Sales Director - these classes will improve your skills. Key elements taught: - Preparing business case and Optimum, Desired, Essential negotiation positions - Detailed wishlist preparation - Teaching open questions and the use of silence - Practice in real life scenarios
Running a business and doing business successfully
10 course elements to succeed in your commercial activity! Rethink your offer! – Innovate, rethink your products and services by keeping in mind what your customers need, not what you want to sell to them. – Retarget your products to address a more restricted niche but which will recognize its needs more through this new offer. Don't forget that a product made to please Mr Everybody will ultimately not be bought by anyone because it is too generic. – Set up call products – Rethink the design and ergonomics of your products. – Turn your customers into ambassadors by offering functions and services in your products that offer more than the customer thought they would get when purchasing: – Question your arguments, product sheets… by updating them according to the current evolution of the economy, new modes of communication, the new needs of your customers, according to feedback from your salespeople… Make sure your customers don't forget you! – Tell a story about your company and its products for better memorization and to make your relationship more personal. – Send a physical postcard to best customers for your greetings, with a special promotion and information about your new products – Offer hyper-limited offers in time, prospects are overwhelmed which means that if you do not immediately encourage them to action you have every chance of losing them. – Treat your new customers like stars: roll out the red carpet (call from a sales representative, loyalty chain by email, satisfaction survey, etc.), call them by name in your communications, keep a history of all exchanges made, memorize their preferences and their needs to prevent them from giving the same information over and over again (loyalty card, link to their account in your emails, etc.), give them VIP gifts (VIP access to events, previews, etc.) … After this training (which basically takes 3 months), you will be able to retain your customers and build a solid customer base. You will then see your turnover grow day after day.
Cours de Français / French courses with a French native.
Native French and holder of a bac + 5 in human resources and social audit, I have been living in Sweden since spring 2020. I adapt to your needs and your preferred techniques for language assimilation. I start my sessions with a small test read, write, speak and listen in order to determine your level. Then, I offer you a training program adapted to your needs that we validate together. Lessons of 1:30 are generally the most recommended if you want to progress quickly. Above all, I offer digital media for working. "French native, I have been living in Sweden since spring 2020. Generally, I try to adapt courses to your needs and your preferred techniques for better language assimilation. I always start sessions with a small test: read, write, speak, and listen, in order to determine your level. Lessons of 1:30 are generally the most recommended if you want to progress quickly. "
Spanish, leadership, sales, public speaking
Spanish We will cover important topics for beginners, intermediate and advanced learners. Pronunciation examples, songs, conversations, stories and more. Every other day there will be homework so you can review what you have learned. We will also learn how to generate sales, the strategies to use to reach a target customer and how to close a sale with flying colors. In this course, we will do sales simulations, examples and case studies. In the Leadership and Public Speaking course, we will give you tips on how to be a good leader and how to speak in front of many people. Strategies to lose the fear of facing a crowd of people and how to be a good leader in a high position like a boss or with your colleagues. In this course, we will do simulations of public speaking in standardized time, we will talk about improvised topics in standardized time and real cases to solve to become a good leader. Classes will be taught only in Spanish or English, and will be dynamic, motivating and high growth.
Business English for Business Professionals to be Successful
I have found that being a teacher, you have to adapt your teaching style to your student's learning needs. I believe in accessing where students are in their learning and building upon their current level of learning ability. I firmly believe in Direct Method teaching because my goal is to help YOU develop PERFECT COMMAND OF ENGLISH. My classes will help with FLUENCY, Business English, Presentation skills, and much more. My lessons will also allow you to utilize macro skills: reading, writing, speaking and listening. As a TEFL-certified teacher, I am the creator of an environment where lots of manipulative activities and tools help develop a better understanding of the use of Business English. I believe as a teacher; it's essential to ask questions to help my students refine their thinking and recognize where they may be wrong. Also, in a classroom setting, whether in person or online, I prepare relevant activities that include review and revision, class vocabulary, use of the scaffolding approach with learners of all levels, analysis, and discussion of language and topics. As mentioned earlier, my goal is to get my students to speak English confidently in any business setting.
mentoring: business creation procedures / business opportunities in Morocco / business development / key factors of SME performance
This entrepreneurship course aims to develop the sense of initiative and the entrepreneurial spirit, in order to make him discover and exploit your full entrepreneurial potential. an interpersonal relationship of support, accompaniment, exchanges, learning and transmission of experience -Understand the entrepreneurial spirit and the skills required; -Develop innovative project ideas using creativity techniques; - Identify customer needs and key market players; - prospecting techniques; -mistakes to avoid during start-up; - Master the techniques of researching commercial information in the field; - Understand the specificities of the technical study; -Plan human resources needs; - Establish the financial feasibility of the project; - internal management procedures; - Differentiate between the different legal forms for starting a business; - Develop a business model; - Write a business plan
Conversational and Applicable English tailored to your wants and needs
One of the most important aspects of learning a language is being able to carry on a conversation about a variety of interests and topics as well as to be able to express yourself. I have helped business professionals learn, strengthen, and excel in their professional lives. I am dedicated to helping you learn English in a way that is most useful for you! I tailor each course to your wants and needs. We focus on topics that interest you as well as provide you with the skills and knowledge you need in the work place. My goal is to not only help you professionally but to give you an English learning experience that will be most useful to personally, in your relationships, in school, or daily life abroad.
Business course on how to improve on your Customer Service in any industry.
Customer service is the support and assistance businesses offer before, during, and after purchasing the products/services. Quality customer service adds an immense amount of value to a product and helps build long-lasting relationships with customers. Today’s customer service is much more than traditional phone support. Rapid tech advancements reshaped the way businesses interact with customers and created the proliferation of digital service channels. Receiving fast, efficient, personalized support and a seamless experience is what consumers generally expect from brands these days. Customer service should be a top priority for any business and practitioners because ; Customer service expectations are constantly increasing and changing. Consumers value high-quality service and are ready to pay more to receive it. Customer service can significantly influence consumers’ buying decisions. Good customer service helps increase customer satisfaction, improve customer relations and retention. Happy consumers tend to share their positive service experiences, creating positive word-of-mouth for brands. Outstanding customer service can turn customers into brand advocates, which brings in more traffic and referrals. Consumers will not tolerate bad service and leave brands that fail to meet their service expectations. Unsatisfied customers can damage a brand’s reputation by sharing their negative service experiences through social networks and review sites. Investing in service improvement is cheaper than dealing with a damaged reputation caused by poor service. High-quality customer service ultimately results in continued revenue growth. Please feel free to join my class for a practical and a top notch tutorial on customer service for continuous improvement in the service and product sector .
Math and Spanish class for kids and high school students
Do you want be the best in your math class? let me introduce myself I will be your math tutor and help you explain that trouble that you do not know how to do it. I am a spanish math Teacher who help you understand better Spanish and math .
Business maths, commerce, marketing, economics, management
After attending my class, students will have a good understanding of the business world and its environs. The world is evolving at a faster rate as far as business is concern. Been oriented in this field is an added advantage to the world GDP.
Sale techniques ,sales building blocks,costumer demand
sale technique at outlet level and direct consumer.how we sale a product,at where we place our product for higher sale .promotion for product.coustomer angagement for product or company.product sale boster list and product life consumer advantage
Customer Service for all Industries, Differentiate between Good and Great Customer Service
Customer service is the core essence of any business. You may have a great product to offer but your relations with the customer and its sustainability will ensure how your business progress. In this class we take you through a basic psychological understanding of different types of Customers and their behavior to include in a thoughtful process before approaching any customers.
Lead Generation, B2B and B2C Prospecting
How leads for B2B and B2C are generated? How to do top-notch prospecting? How to make more sales? All the answers are here in my class. You can understand everything in the easiest ways here
Online Hospitality Sales - Increase Revenues & Profits
With more than 10 years of experience in the online hospitality industry - managing key accounts & leading sales teams - at Booking.com, various hotel chains and a leading booking engine platform, I am ready to share practical experience & best practices on how to: - Set the right strategy to increase your direct online sales - Optimize your online sales distribution among different sales channels - Achieve high occupancy, at the highest possible price, to the appropriate visitor, and especially at the right time (Revenue Management / Yielding) - Optimize your property's online presence (website, OTAs, online marketing, metasearch, etc) - Use online systems appropriately & effectively (Booking.com, Expedia, Hotelbeds, booking engine systems, channel manager, etc) Contact me now to find more about the class and how you can increase profits from Online Hospitality Sales Management.
Sales and marketing course (online) for school student / Learn the fundamentals and key success factors
Graduated from HEC Paris and EDHEC BUSINESS SCHOOL, I completed a master's degree in marketing and sales. My courses can range from learning the success of a business model to the analysis of the macro environment or the micro environment for students in school. This course may include: - theoretical parts on learning the fundamentals - concrete case analyzes - advice on how to successfully open your business as well as key elements of success for understanding and anticipating risks