➤ From NVC (Non-Violent Communication) through the pragmatic tools of empathy and emotional intelligence. From personal to professional. From theory to practice with simulations. It is about putting in place rational tools to defuse conflicts and enter your comfort / security zone. In particular, simple techniques which make it possible to improve intimate, personal and professional relationships, or even to resolve and manage violent situations in a harmonious, effective and lasting way. ➤ Indeed, the objective is to improve personal / professional communication & overcome any resulting conflicts. So how do you get a clear message across and make a difference? ➤ More precisely, the objectives are to: 0. Understand and identify the issues / risks then find a balance between empathy and conviction 1. Use interpersonal communication techniques resulting from mediation to defuse tensions and gain distance 2. Dissociate the relational and the nature of the disagreement - Overcome cognitive and psychological obstacles 3. Acquire the techniques of self-defense and mastery without hurting and being injured 4. Face and then defuse difficult behaviors (blackmail attempts, threats, destabilization) or even dangerous with a mediation strategy 5. Develop conflict management and negotiation skills, alternating attentive listening, active speaking and rationality in the face of the limited rationality of the angry individual. ➤ Whether your objective is personal or professional, defusing conflicts, negotiating and speaking relevant and successful must always be effective and efficient, with clear, simple and powerful messages, creating an adequacy between the message received and the message sent. Consistency between form and substance. ➤ So, how to listen and be listened to, convince and be impactful, challenge and mark the spirits, enhance its content, address its audience effectively and optimize the quality & clarity of the exchange / message? It is precisely a question of going through, applying and deploying practical and effective techniques of verbal and non-verbal communication. ➤ Thus, mastered, the practical method allows, through a set of simulations and scenarios based on your daily experience supporting pragmatic & concrete techniques, to improve self-confidence, self-confidence, but also to work on one's leadership & charisma. ➤ So, after having precisely defined your objective & gone through the blockages encountered, here are some examples of themes covered through concrete techniques & a methodology: ✓Tools and deployment of conflict management tools, including NVC ✓ Perfecting your rhetoric / repartee ✓Body Language fundamentals to support and not interfere with speech while showing conviction & convincing, thus ensuring consistency between content & form ✓Techniques to put the interlocutor at ease and appear friendly / interested ✓To succeed in negotiation / mediation ✓To learn to say 'no' in three steps AND get them to say 'yes' ✓To turn sentences into positive AND constructive ✓To put NLP (neuro-linguistic programming) at the service of non-violent communication ✓To adopt an effective, simple language, just by engaging ✓To use sentences, turns & expressions to be precise, simple, effective & challenge (…) ➤ In short, each session combines techniques & practice exercises adapted to your everyday situations (filmed with your agreement in order to be reviewed, commented on, decoded together live), so that you can put them into practice immediately, this from the 1st session. ➤ THE TRAINER Trained in a Grande Ecole post-preparatory European classes & Ivy League university in the United States, our teacher has specialized and has worked for more than 15 years, in Europe and North America, in the field of communication, in renowned international public and private establishments, intervening in forums and conferences, & oriented towards pedagogy and careful methodology. -Apart from the classic advantages of videoconferencing (time savings related to travel, eco-responsibility, increased scheduling flexibility, etc.), the quality of the session & the interaction remain the same. In addition, the notes taken during the sessions are immediately transcribed on the session chat and are automatically transmitted to you so that you can browse them during and after the session if you wish. - Hourly fees: To support each other and to be pleasant to you in this period of covid19 and in a spirit of solidarity, the fees have been temporarily reduced. But this fixed price will not increase after the start of the sessions. -Sessions in English / French -As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

Whether your goal is personal or professional, speaking is a predominantly physical activity, relying on a body, a voice, a breath, a rhythm (diction) and an emotion (the imagination and the sensations, reflecting the involvement of the speaker in his speech. How to send a clear message? How to make the difference, to make an impression? How to regain self-confidence and control the management of his emotions? Knowing how to speak in public is now a necessity for the company and in the company. From a personal point of view, this is a vector for better relationships and optimal messages. On the phone, in a meeting, in front of a client or a banker (…), your public speaking must be effective and efficient with clear, simple and powerful messages, creating a match between the message received and the message sent. Simple and pragmatic tools will be presented and then put into practice for: generating listening ● making an impression ● fostering trust ● generating need ● motivating teams by explaining a strategy ● getting messages across within groups. Controlled, the method allows: • improve self-confidence and stress management with the development of the speaker's fluency (verbal-bodily), his public speaking and his sense of repartee and improvisation • to work on his ease, leadership, his NLP, his charisma, his creativity and to go towards a certain personal development, through a set of scenarios * improve the characteristics of the spoken voice (timbre, pitch, intention, flow) Completed by basic exercises (diction, voice, presence, breathing, presentation, time management ...), role plays, improvisations and simulations will be set up. With the key words: pronunciation, rhetoric, verbal and non-verbal communication, diction / articulation, the sense of repartee, structured speech (…). The goal is not only to focus on verbal communication but also on nonverbal communication, so as to make the control of his body, his voice (...), a real and lasting strength. Depending on the interaction between the trainer - coach and the one who consults, there is no single way to operate: each type of session depends on the needs and difficulties of each. In all cases, it is very often a question, while adapting to your own needs and after having precisely diagnosed your desired objective and the blockages encountered, to combine the theory (the bases of the studied concept, for example NLP / information asymmetry / the "how to say no" / the tools of non-verbal communication or the application of kinaesthesia) and its application (through exercises and direct applications). For example, are discussed: - the fundamentals of public speaking: breathing, gaze and body language - diction and elocution: rhythm and range of your voice - management of your emotions and your emotional overflow (example: stress) - work on the body, to amplify your charisma and ensure consistency between your message and your body ... with the aim of: * Enhance your presentation and arouse interest by focusing on your strengths, your qualities ... your personality * Match the content and form of your message * Improve your charisma, your self-confidence and the benefits of your emotional intelligence Postgraduate School Training & Ivy league college in the United States, specialized and worked for over 13 years, in Europe and North America, in the field of communication and public speaking in renowned public and private international institutions, involved in forums and conferences, and focused on two areas: training and coaching, with the key words pedagogy and careful methodology. PLACES - Locations: Geneva - Lausanne - Friborg - Neuchâtel - Montreux - Basel - Sion - Sierre - Morges - Bienne. But currently and until further notice, only by videoconference in accordance with national recommendations on Covid. These sessions also seem to be perfectly unanimous since they have the advantages of live (example: quality of the interaction), without its disadvantages (example: loss of travel time) with additional advantages (example: notes that can be re-read on the chat). In this context, the videoconference sessions for which you asked me to seem to suit everyone perfectly, take place very optimally and generate a certain enthusiasm (and a certain enthusiasm). That is why, at your request, I continue to offer this option. Take good care of yourself and yours! PROGRAM A la carte program: evaluated and adapted to each need.

Adapted to each case and need, the objective is support in accessing a job, from the search for departure to the signing of the contract: - After the search and selection of relevant advertisements, establish and illustrate your transversal skills profile then create an attractive CV and write a striking cover letter highlighting your professional background - stand out in the preparation of their interviews, from oral presentation to expression through appropriate body language. Interview simulation & video analysis filmed if necessary. - Identify your values, promote your professional project / your assets and strengths but also work on areas for improvement in order to find new momentum in your career. Note that during the videoconference session, all the notes are transcribed in the chat so that you can access them at any time when you wish. Statistically, the progression following these private sessions is quickly noticeable, from 2 sessions. (study 2020) PLACES : - Locations: Geneva - Lausanne - Friborg - Neuchâtel - Montreux - Basel - Sion - Sierre - Morges - Bienne. But currently and until further notice, only by videoconference in accordance with national recommendations on Covid. These sessions also seem perfectly unanimous since they have the advantages of direct (example: quality of the interaction), without its disadvantages (example: loss of travel time) with additional advantages (example: chat notes that can be read later). In this context, these videoconference sessions for which you have requested me, seem to suit everyone perfectly, take place in a very optimal way and generate a certain enthusiasm (and a certain enthusiasm). That is why, at your request, I continue to offer this option. Take good care of yourself and yours. Trained in Grande Ecole post-preparatory classes & Ivy League university in the United States, specialized and has been working for more than 13 years, in Europe and North America, in the field of communication and public speaking, in renowned international public and private institutions, intervening in forums and conferences, and oriented towards pedagogy and careful methodology. PROGRAM A la carte program: assessed and adapted to each need

It is a question of putting in place rational and professional tools to defuse conflicts and enter your comfort / security zone. In particular simple and logical techniques, which make it possible to resolve and manage violent situations in a harmonious, efficient and lasting way. The objectives are: 0. Understand and identify the issues / risks then find a balance between empathy and conviction 1. Use interpersonal communication techniques resulting from mediation to defuse tensions and gain distance 2. Dissociate the relational and the nature of the disagreement - Overcome cognitive and psychological obstacles 3. Acquire the techniques of self-defense and mastery without hurting and being injured 4. Face and then defuse difficult behaviors (blackmail attempts, threats, destabilization) or even dangerous with a mediation strategy 5. Develop conflict management and negotiation skills by alternating attentive listening, active speaking and rationality in the face of the limited rationality of the angry individual. Statistically, the progression following these private sessions is quickly noticeable, from 2 or 3 sessions *. (* study 2020) Postgraduate School Training & Ivy league college in the United States, our teacher has specialized and worked for over 13 years, in Europe and North America, in the field of communication and public speaking in renowned public and private international institutions, involved in forums and conferences, and focused on two areas: training and coaching, with the key words pedagogy and careful methodology. PLACES : - Locations: Geneva-Lausanne-Friborg-Neuchâtel-Montreux-Bâle-Sion-Sierre-Morges-Bienne. But currently, only by videoconference in accordance with national recommendations on Covid. These sessions also seem to be perfectly unanimous since they have the advantages of direct (example: quality of the interaction), without its disadvantages (ex: loss of travel time), with additional advantages (ex: of notes on the chat, which can be reread afterwards). In this context, these videoconference sessions for which you have requested me, seem to arouse a certain enthusiasm (and a certain enthusiasm). At your request, I therefore continue to offer them.

This training allows you to learn about the concepts of emotional intelligence & empathy with the aim of better recognizing and understanding your own emotions and those of others. Being aware of emotions allows better management of behavior in human relationships, both in the professional, private, entrepreneurial framework (...). For example, as a key to management, it makes it possible to: • Measure the impact of emotions in team management. • Analyze your own mode of operation to get the most out of it. • To be able to put in place strategies to regulate his own emotions and those of his collaborators. • Know how to approach delicate interviews taking into account the emotional factor. • To be able to understand, recognize and name his own emotions as well as those of his collaborators. • Discover the emotional process. • Manage the team (the impact of emotions on communication and decision making), the emotional quotient and leadership styles. • Motivate and mobilize its employees over the long term, and in particular in the context of interviews "to strong emotional potential "(reframing, motivation, problem solving, tense sessions, conflicts etc). Emotional intelligence is a process of personal development over time. This training allows you to initiate the process, with concrete tools that can be applied on a daily basis. This training combines group activities, individual reflections, videos and scenarios. From theory to practice with simulations. It is a question of putting in place rational and professional tools to achieve the objectives set together and overcome the blockages initially defined. Controlled, the techniques allow: • to rely on emotional intelligence and capitalize on the empathy communicated to better ensure that his message is better received his message or being. • improve credibility, self-confidence and ease (verbal-bodily) with public speaking and a more fluid sense of repartee. • defuse conflicts and enter your comfort / safety zone. In particular simple and logical techniques, which make it possible to resolve and manage violent situations in a harmonious, effective and lasting way, for example through NVC (Non Violent Communication). • better manage negotiation situations (contrary to the stereotypes conveyed, negotiation is not only financial, but it can be small everyday events). • Match the content and form of your message while improving the use of your emotional intelligence. What you will get out of it: • Better control of emotions and therefore of your way of communicating • Better understanding of the feelings of others and the ability to lead them successfully • Better relationships in personal and professional life thanks to superior emotional intelligence • Less stress thanks to a better understanding of one's emotions and those of others • Greater determination and results-oriented mindset • Ways to develop and apply emotional intelligence in the workplace Statistically, the progression following these private sessions is quickly noticeable, from 2 or 3 sessions *. (* study 2020) Trained in Grande Ecole post-preparatory classes & Ivy League university in the United States, specialized and has been working for more than 15 years, in Europe and North America, in the field of communication , in reputable international public and private establishments, intervening in forums and conferences, and oriented on two axes: training and coaching, with pedagogy and careful methodology as key words. ➤ PLACE, TIMETABLE, - Locations: Geneva-Lausanne-Friborg-Zurich-Neuchâtel-Lugano-Montreux-Bâle-Neuchâtel-Berne-Lucerne-Bruxelles-Luxembourg-Paris-Lyon. But currently and until further notice, only by videoconference in accordance with national recommendations on Covid, this format also unanimously suitable for those accompanied. -Apart from the classic advantages of videoconferencing (time savings related to travel, eco-responsibility, increased scheduling flexibility, etc.), the quality of the session & the interaction remain the same. In addition, the notes taken during the sessions are immediately transcribed on the session chat and are automatically transmitted to you so that you can browse them during and after the session if you wish. -Sessions in English / French -Program: adapted to each need